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White House Black Market
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148 reviews

White House Black Market Employee Reviews

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fun client based sales environment
Assistant Store Manager (Current Employee), Austin, TXOctober 21, 2014
Pros: bonus structure, clothing discounts
Cons: short unpaid breaks
Good company. Paid time off, full benefits, new challenges every day, fun customers. Best part of the job is managing the employees and having the opportunity to style customers
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great place to help expand knowledge of retail
Sales Associate (Former Employee), Oak Brook, ILOctober 20, 2014
wonderful and fun place to work for a retail job, great managers and fellow coworkers
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Good company
Assistant Manager (Former Employee), Howell, MIOctober 5, 2014
Pros: good discount
Cons: to much strees on email capture
over all good company great pay,
good discount good hours paid hoildays
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great place to work
Assistant Store Manager (Former Employee), Kīhei, HIOctober 3, 2014
Pros: discount on merchandise
Cons: short breaks
A wonderful experience with a small group of workers. great clothing and merchandise
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productive
Lead Sales Associate (Former Employee), st. thomasSeptember 30, 2014
Pros: 40% off discount
Cons: no healthcare, being micro managed
make customer happy provide great customer service, high turnover for such a highend store it should not be minimum wage for sales associate because they bring in the most money .
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Great team in an upbeat work environment
Sales Associate (Former Employee), Wichita, KSSeptember 30, 2014
- Amazing management with great communication skills
- Co-workers cared for each other like family
- A typical day at work involved tasks centered around providing excellent customer service to the clientele. Sales associates are trained to provided one-on-one service to provide a phenomenal shopping experience.
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retail management
Assistant Manager (Former Employee), Sherman Oaks, CASeptember 25, 2014
Pros: boutique store
Cons: upper management
meet sales goals, process shipment, conduct visual floorsets on a monthly basis
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Company does not care about employees.
Sales Lead (Former Employee), Sacramento, CASeptember 22, 2014
Company did not care if associates worked hard or not.
Stressful and depressing. unprofessional. Associates/Sales Leads get paid a very minimum wage.
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fast pace
Sales Associate, Cashier (Former Employee), Oak Brook, ILSeptember 18, 2014
I did everything from go backs to cashier. The hardest part of the job was recovery because the traffic in the store was so high.
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Fun workplace
Seasonal Sales Associate (Former Employee), New JerseySeptember 16, 2014
Working at White House Black Market was a lot of fun. I was welcomed with open arms the minute I was hired. I really like the brand so it was nice to work for that company.
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Fun place for a first job
Sales Associate (Current Employee), Granger, INSeptember 15, 2014
Pros: free lunch
Cons: working weekends
Management works with (school/college) students trying to manage a part time job as well. Get more than 40 hours a week in the summer and opportunities to be management if one is passionate about working there.
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Good Fit for the Right Team
Store Manager (Former Employee), Raleigh, NCSeptember 3, 2014
White House Black Market operates in an hourly schedule for it's managers, which is unheard of in retail. As a store manager, working only 40 hours meant I was actually able to have a life outside of work. There was quite a bit of turnover at the District Manager level, I'm not sure what to attribute that to. The client books are a great tool but calling – more... clients seems intrusive. – less
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Fun place to work with very friendly staff!
Sales Associate, Support (Current Employee), Marietta, GASeptember 2, 2014
Everyone here is so wonderful and so helpful! If I ever need help in any way, someone is always there to help out and show me what I need to know.
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Productive Workplace
Sales/Support Manager (Former Employee), Jeffersonville, OHAugust 25, 2014
Pros: helping others
Cons: moving up in company is harder
Open store, count all drawers do change orders. Open all registers put up correct signs around store. Process receiving and shipment. Customer service
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Friendly atmosphere
Sales Associate (Former Employee), Troy, MIAugust 21, 2014
Pros: small team made it a more comfortable and familiar work place
Cons: not enough hours, last minute calls telling me i don't have work
My day started off with clocking in and then talking to a manager about the goals for that day. I would then use my skills to make sure that the sales goals are met along with complete customer satisfaction. There were short periods in between the work day when the boutique was empty. During those brief moments, I made sure I kept myself busy by replenishing – more... sold merchandise, keeping the store looking clean and appealing, putting back items that weren't sold, and sizing the clothes. In all honesty, my job would have been tedious and boring if it weren't for my amazing co-workers and customers. They made the day go by so fast and smoothly. Of course there were days when I had to deal with cranky customers. I'd say that was probably the hardest part of my job. Sometimes it didn't even matter how kind I was or how sincere my apology was for any inconvenience they may have suffered. Eventually, I figured out that the best way to handle situations like that is to keep calm and do my job in the most efficient way I can. I can't please everyone, but that shouldn't stop me from doing my best. The most enjoyable part of my job was interacting with my customers and listening to countless stories about their families, their jobs, even their outlooks on life. I must admit some of them were definitely unforgettable. – less
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an amazing place to work learn and grow
Store Manager (Former Employee), Pittsburgh, PAAugust 13, 2014
Pros: selling bonuses, fun environment
Cons: healthcare, schedule, commute
I quickly learned how to run and manage my own store. I learned everything from business acumen, hiring and staffing, scheduling, sales behaviors, visual merchandising and everything in between! A typical day consisted of teaching and coaching my associates, hitting sales goals and exceeding store's sales plan each day. I loved my co-workers at white – more... house black market, we were all able to openly communicate and give constructive criticism. The hardest part of the job was being able to delegate out tasks instead of taking them all on myself. The most enjoyable part of the job was making customers feel beautiful each and every day, it made me (and them) feel amazing. – less
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blah
Sales/Support Associate (Former Employee), Owings Mills, MDAugust 4, 2014
Cons: no breaks, cut hours
unfriendly environment. rude managers. unequal opportunity
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Fun, friendly people
Sales Associate (Current Employee), Broomfield, COAugust 3, 2014
Love working at this place. It is a constantly changing environment that keeps you on your toes. Every customer is a new experience and challenge.
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Company great, Upper Management horrible.
Store Management (Former Employee), Virginia Beach, VAAugust 1, 2014
Great overall company but horrible district management. Very unprofessional and demeaning to associates. Never a mentor, only a "boss".
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fun work place
Sales Associate (Current Employee), Palm Desert, CAJuly 26, 2014
I learn a lot with customer service. I enjoyed working with the people there.

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