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White House Black Market
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153 reviews

White House Black Market Employee Reviews

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Good place to work
Sales Associate (Former Employee), Little Rock, ARNovember 16, 2014
Good place to work. Great way to help ladies step outside their comfort zone and feel great about the skin they are in.
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Sales-driven work environment.
Sales Associate (Current Employee), Cerritos, CANovember 14, 2014
Pros: selling skills, opportunity for bonus, clientele-ing skills, floorset skills
Cons: no full time for associates, no benefits, rare lunch breaks, lots of pressure
Typically, you clock in, get wrapped in, and start selling. You wardrobe customers, get customers to sign up for the rewards program, clientele, and try to make/beat sales goals and other statistics. You learn how to build customer loyalty, how to fulfill orders, how to process shipments/consolidations, and how to merchandise. The right managers will – more... manage and coach. The others just manage. The most enjoyable part is seeing a customer smile and regain confidence. – less
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It was a fast paced working environment.
Sales Associate (Former Employee), Altamonte Springs, FLNovember 13, 2014
I was a sales associate. Depending on what shift I worked depended on my duties. My duties ranged from ringing up sales to setting up displays.
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Looking for a place with a product that can be trusted
Assistant Boutique Manager (Current Employee), Atlanta, GANovember 3, 2014
Pros: benefits, customer relations
Cons: turn over
Best retailer employer I've worked for thus far. However, the changes in management are too rapid.
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Productive and fun
Sales (Current Employee), Burlington, MAOctober 24, 2014
A great place to work at, management was great and understanding and they do try to help you reach your goals.
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fun client based sales environment
Assistant Store Manager (Current Employee), Austin, TXOctober 21, 2014
Pros: bonus structure, clothing discounts
Cons: short unpaid breaks
Good company. Paid time off, full benefits, new challenges every day, fun customers. Best part of the job is managing the employees and having the opportunity to style customers
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great place to help expand knowledge of retail
Sales Associate (Former Employee), Oak Brook, ILOctober 20, 2014
wonderful and fun place to work for a retail job, great managers and fellow coworkers
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Good company
Assistant Manager (Former Employee), Howell, MIOctober 5, 2014
Pros: good discount
Cons: to much strees on email capture
over all good company great pay,
good discount good hours paid hoildays
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great place to work
Assistant Store Manager (Former Employee), Kīhei, HIOctober 3, 2014
Pros: discount on merchandise
Cons: short breaks
A wonderful experience with a small group of workers. great clothing and merchandise
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productive
Lead Sales Associate (Former Employee), st. thomasSeptember 30, 2014
Pros: 40% off discount
Cons: no healthcare, being micro managed
make customer happy provide great customer service, high turnover for such a highend store it should not be minimum wage for sales associate because they bring in the most money .
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Great team in an upbeat work environment
Sales Associate (Former Employee), Wichita, KSSeptember 30, 2014
- Amazing management with great communication skills
- Co-workers cared for each other like family
- A typical day at work involved tasks centered around providing excellent customer service to the clientele. Sales associates are trained to provided one-on-one service to provide a phenomenal shopping experience.
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retail management
Assistant Manager (Former Employee), Sherman Oaks, CASeptember 25, 2014
Pros: boutique store
Cons: upper management
meet sales goals, process shipment, conduct visual floorsets on a monthly basis
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Company does not care about employees.
Sales Lead (Former Employee), Sacramento, CASeptember 22, 2014
Company did not care if associates worked hard or not.
Stressful and depressing. unprofessional. Associates/Sales Leads get paid a very minimum wage.
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fast pace
Sales Associate, Cashier (Former Employee), Oak Brook, ILSeptember 18, 2014
I did everything from go backs to cashier. The hardest part of the job was recovery because the traffic in the store was so high.
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Fun workplace
Seasonal Sales Associate (Former Employee), New JerseySeptember 16, 2014
Working at White House Black Market was a lot of fun. I was welcomed with open arms the minute I was hired. I really like the brand so it was nice to work for that company.
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Fun place for a first job
Sales Associate (Current Employee), Granger, INSeptember 15, 2014
Pros: free lunch
Cons: working weekends
Management works with (school/college) students trying to manage a part time job as well. Get more than 40 hours a week in the summer and opportunities to be management if one is passionate about working there.
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Good Fit for the Right Team
Store Manager (Former Employee), Raleigh, NCSeptember 3, 2014
White House Black Market operates in an hourly schedule for it's managers, which is unheard of in retail. As a store manager, working only 40 hours meant I was actually able to have a life outside of work. There was quite a bit of turnover at the District Manager level, I'm not sure what to attribute that to. The client books are a great tool but calling – more... clients seems intrusive. – less
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Fun place to work with very friendly staff!
Sales Associate, Support (Current Employee), Marietta, GASeptember 2, 2014
Everyone here is so wonderful and so helpful! If I ever need help in any way, someone is always there to help out and show me what I need to know.
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Productive Workplace
Sales/Support Manager (Former Employee), Jeffersonville, OHAugust 25, 2014
Pros: helping others
Cons: moving up in company is harder
Open store, count all drawers do change orders. Open all registers put up correct signs around store. Process receiving and shipment. Customer service
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Friendly atmosphere
Sales Associate (Former Employee), Troy, MIAugust 21, 2014
Pros: small team made it a more comfortable and familiar work place
Cons: not enough hours, last minute calls telling me i don't have work
My day started off with clocking in and then talking to a manager about the goals for that day. I would then use my skills to make sure that the sales goals are met along with complete customer satisfaction. There were short periods in between the work day when the boutique was empty. During those brief moments, I made sure I kept myself busy by replenishing – more... sold merchandise, keeping the store looking clean and appealing, putting back items that weren't sold, and sizing the clothes. In all honesty, my job would have been tedious and boring if it weren't for my amazing co-workers and customers. They made the day go by so fast and smoothly. Of course there were days when I had to deal with cranky customers. I'd say that was probably the hardest part of my job. Sometimes it didn't even matter how kind I was or how sincere my apology was for any inconvenience they may have suffered. Eventually, I figured out that the best way to handle situations like that is to keep calm and do my job in the most efficient way I can. I can't please everyone, but that shouldn't stop me from doing my best. The most enjoyable part of my job was interacting with my customers and listening to countless stories about their families, their jobs, even their outlooks on life. I must admit some of them were definitely unforgettable. – less

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