Sales Associate (Former Employee), Wichita, KS – September 30, 2014
- Amazing management with great communication skills - Co-workers cared for each other like family - A typical day at work involved tasks centered around providing excellent customer service to the clientele. Sales associates are trained to provided one-on-one service to provide a phenomenal shopping experience.
Sales Associate (Current Employee), Granger, IN – September 15, 2014
Pros: free lunch
Cons: working weekends
Management works with (school/college) students trying to manage a part time job as well. Get more than 40 hours a week in the summer and opportunities to be management if one is passionate about working there.
Store Manager (Former Employee), Raleigh, NC – September 3, 2014
White House Black Market operates in an hourly schedule for it's managers, which is unheard of in retail. As a store manager, working only 40 hours meant I was actually able to have a life outside of work. There was quite a bit of turnover at the District Manager level, I'm not sure what to attribute that to. The client books are a great tool but calling – more... clients seems intrusive. – less
Sales Associate (Former Employee), Troy, MI – August 21, 2014
Pros: small team made it a more comfortable and familiar work place
Cons: not enough hours, last minute calls telling me i don't have work
My day started off with clocking in and then talking to a manager about the goals for that day. I would then use my skills to make sure that the sales goals are met along with complete customer satisfaction. There were short periods in between the work day when the boutique was empty. During those brief moments, I made sure I kept myself busy by replenishing – more... sold merchandise, keeping the store looking clean and appealing, putting back items that weren't sold, and sizing the clothes. In all honesty, my job would have been tedious and boring if it weren't for my amazing co-workers and customers. They made the day go by so fast and smoothly. Of course there were days when I had to deal with cranky customers. I'd say that was probably the hardest part of my job. Sometimes it didn't even matter how kind I was or how sincere my apology was for any inconvenience they may have suffered. Eventually, I figured out that the best way to handle situations like that is to keep calm and do my job in the most efficient way I can. I can't please everyone, but that shouldn't stop me from doing my best. The most enjoyable part of my job was interacting with my customers and listening to countless stories about their families, their jobs, even their outlooks on life. I must admit some of them were definitely unforgettable. – less
Store Manager (Former Employee), Pittsburgh, PA – August 13, 2014
Pros: selling bonuses, fun environment
Cons: healthcare, schedule, commute
I quickly learned how to run and manage my own store. I learned everything from business acumen, hiring and staffing, scheduling, sales behaviors, visual merchandising and everything in between! A typical day consisted of teaching and coaching my associates, hitting sales goals and exceeding store's sales plan each day. I loved my co-workers at white – more... house black market, we were all able to openly communicate and give constructive criticism. The hardest part of the job was being able to delegate out tasks instead of taking them all on myself. The most enjoyable part of the job was making customers feel beautiful each and every day, it made me (and them) feel amazing. – less