Customer Service Agent (Current Employee) – Mississauga, Ontario – 8 April 2014
WestJet is an amazing company to be a part of. Everyone shares a common goal and that is to enrich the lives of everyone in WestJet's world by providing safe, friendly and affordable air travel. It's a different day everyday and definitely has it's perks.
Travelling, meeting different from all over the world, fast paced, lifestyle career
Customer Service/Baggage Service Representative (Current Employee) – Toronto Pearson International Airport, ON – 22 May 2017
All management is looking out for themselves and don't want to hear the any feedback from frontline workers. But pay is ok after you put in your time and flight benefits is a nice bonus. Biggest problem is management and the willingness to change to make frontline workers job more productive.
Traveling, meeting and greeting guests is a part of an everyday flight at Westjet. Ensuring that guests not only have a great customer service experience, but most importantly that they arrive safely at their destinations. I have learned that kindness comes a long way, especially because traveling could be quite tiring for everyone. The management at Wesjet is excellent, and I feel well taken care of as an employee. The hardest part of this job for me is the constant changes of schedules. It's hard on the body and the body rhythms, however what I enjoy the most is relaxing in a sunny destination, and meeting amazing crews and guests along the way.
Quality Mentor (Former Employee) – Calgary, AB – 3 May 2017
I really loved working at WestJet. They treated me very kindly and gave me a lot of great experiences. I would spend my time mentoring agents who were having difficulties learning the call centre agent duties and procedures.
SSA (Former Employee) – Moncton, NB – 28 April 2017
Le travail est très intéressant mais décevant de travailler avec des gens qui n'apprécient pas la différence. Demande d'être bilingue mais il ne faut pas vraiment l'être. anglophone unilingue ou baragouiner le français. si vous venez du Québec, vous êtes automatiquement mis à la porte pour des raisons de racisme envers l'accent francophone du Québec.
Flight Attendant (Former Employee) – Calgary, AB – 25 April 2017
Westjet was a once in a lifetime experience. There is no other company like it. I loved the culture and inspiration to be the best version of yourself. Flight crew didn't have a typical schedule or day but mainly you would get people onboard, provide great service and have fun.
Pricing Analyst (Former Employee) – Calgary, AB – 13 April 2017
WestJet is a great company to work for. Great pay and benefits. Lots of fun people to work with. However, the work life balance is not as respected as I had hoped. Management is mixed - some great mangers and some duds.
Technical Support Analyst I & II (Former Employee) – Calgary, AB – 12 April 2017
It is a good company to work for as an employee as the flight and profit share benefits are pretty good, but as a contract the company does not pay very well and there are no benefits at all for contractors.
TAC (turn around crew) Ramp Agent (Current Employee) – Calgary, AB – 17 March 2017
its was really great working in this company they really taking care all there employee, family and life working balance..biding your schedule is a big help for all the employee to help us to find our time availability, having your career to be in westjet has a chance to upgrade your job opportunity not only stay in one position,,,
Full-time Flight Attendant (Current Employee) – Toronto, ON – 22 February 2017
Great place to work with an amazing culture! Ive worked in many airlines and by far Westjet has been my ultimate favorite company to work for. I would say the hardest part of my job would be to be away from home and deal with unsatisfied customers, because unfortunately as an airline not every aspect can be satisfying for our flyers but we do our best to keep them as happy and safe as we can!
Customer Service Representative (Current Employee) – Toronto, ON – 8 February 2017
Westjet Airlines a great team to be part of the atmosphere workplace and the people, it is trully never a dull momnent ! a typical day is that everyone is friendly I enjoy making people smile and helping out in every way I can. We all work together thats what makes us a strong team that's what makes "Westjet" a Great Airline "Team Work" the managment are very suportive of every one of us,the culture at westjet is friendly and helpful. the hardest part of my job is when I can not make a guest smile (which is not often). The enjoyable part is when I walk in to work and make my co-workers and guest smile!
Guest Service Ambassador (Former Employee) – Mississauga, ON – 2 February 2017
Good place to put your foot at the door in the airline industry. However if you can't deal with stress and a fast pace place to work at, this industry may not be the thing for you. You have to learn to think on your feet be patient and helpful. Excellent customer service is a must in order to work in this industry, Short fused leave it at home.
Customer Service Agent (Current Employee) – Edmonton, AB – 2 February 2017
West Jet is a Great Place to work, their Culture is uplifting and having the chance to be a part of the future is a fabulous part of being there. At West Jet its not just a place to work its a Family, a place to grow, and a Place to be a part of something Great.