I started At westjet about 4 weeks ago, my performance was great, my attendance was excellent and I gave my 100% every day!
I did my first 2 test and I did great on them both in the 90's.
On my 3rd week our instructor changed our seating and i was place at a computer that was having a lot of issues.
I told my instructor and she had a look at it but nothing else was done to fix the problem.
All week I was not able to complete any practise on that computer, i would start my bookings and i would get strange errors.
I still tried very hard and came in early/Stayed late to make sure I did great like I did to begin with.
My 3rd test I failed and we get 1 rewrite and I failed again by not many points but obviously if I would have had a working computer i would Have never failed in the first place.
If you will hire staff make sure all equipment needed is working for all staff.
Flight benefits and the staff are nice.