Technical Records Controller (Current Employee) – Toronto, ON – 17 June 2017
Excellent work culture focused on work/life balance and employee satisfaction. it has a fun and dynamic office culture. Management style focuses on the work that is being done, and doesnt micro manages.
Flight Attendant, Canada's favourite airline (Former Employee) – Calgary, AB – 13 June 2017
An incredible employer, above all other airlines. The benefits are peerless, with the opportunity to put a portion of your wage into to the share program - great way to save and grow money! Travel the world with like minded people and have plenty of time off.
Travel, Culture, Wage, Lifestyle, very flexible
Sometimes long hours, up to five days away from home at a time, abnormal schedule/eating/sleeping can be hard on the body
Sales Representative (Former Employee) – Moncton, NB – 8 June 2017
I started At westjet about 4 weeks ago, my performance was great, my attendance was excellent and I gave my 100% every day! I did my first 2 test and I did great on them both in the 90's.
On my 3rd week our instructor changed our seating and i was place at a computer that was having a lot of issues. I told my instructor and she had a look at it but nothing else was done to fix the problem.
All week I was not able to complete any practise on that computer, i would start my bookings and i would get strange errors.
I still tried very hard and came in early/Stayed late to make sure I did great like I did to begin with.
My 3rd test I failed and we get 1 rewrite and I failed again by not many points but obviously if I would have had a working computer i would Have never failed in the first place.
If you will hire staff make sure all equipment needed is working for all staff.
Customer Service Agent (Former Employee) – Victoria, BC and Abbotsford, BC – 4 June 2017
I loved working as a CSA in both Victoria and Abbotsford. (2001 - 2005?) Difficulty was the rate of pay, wished I could have stayed there longer. Great training and support and obviously a very successful airline. Thanks WestJet!!!!
Customer Service/Baggage Service Representative (Current Employee) – Toronto Pearson International Airport, ON – 22 May 2017
All management is looking out for themselves and don't want to hear the any feedback from frontline workers. But pay is ok after you put in your time and flight benefits is a nice bonus. Biggest problem is management and the willingness to change to make frontline workers job more productive.
Traveling, meeting and greeting guests is a part of an everyday flight at Westjet. Ensuring that guests not only have a great customer service experience, but most importantly that they arrive safely at their destinations. I have learned that kindness comes a long way, especially because traveling could be quite tiring for everyone. The management at Wesjet is excellent, and I feel well taken care of as an employee. The hardest part of this job for me is the constant changes of schedules. It's hard on the body and the body rhythms, however what I enjoy the most is relaxing in a sunny destination, and meeting amazing crews and guests along the way.
Quality Mentor (Former Employee) – Calgary, AB – 3 May 2017
I really loved working at WestJet. They treated me very kindly and gave me a lot of great experiences. I would spend my time mentoring agents who were having difficulties learning the call centre agent duties and procedures.
SSA (Former Employee) – Moncton, NB – 28 April 2017
Le travail est très intéressant mais décevant de travailler avec des gens qui n'apprécient pas la différence. Demande d'être bilingue mais il ne faut pas vraiment l'être. anglophone unilingue ou baragouiner le français. si vous venez du Québec, vous êtes automatiquement mis à la porte pour des raisons de racisme envers l'accent francophone du Québec.
Flight Attendant (Former Employee) – Calgary, AB – 25 April 2017
Westjet was a once in a lifetime experience. There is no other company like it. I loved the culture and inspiration to be the best version of yourself. Flight crew didn't have a typical schedule or day but mainly you would get people onboard, provide great service and have fun.
Pricing Analyst (Former Employee) – Calgary, AB – 13 April 2017
WestJet is a great company to work for. Great pay and benefits. Lots of fun people to work with. However, the work life balance is not as respected as I had hoped. Management is mixed - some great mangers and some duds.
Technical Support Analyst I & II (Former Employee) – Calgary, AB – 12 April 2017
It is a good company to work for as an employee as the flight and profit share benefits are pretty good, but as a contract the company does not pay very well and there are no benefits at all for contractors.