Banquet Server (Current Employee), Tampa, FL – July 16, 2013
Pros: nice fun atmosphere
Cons: working 16-17 hour days
We setup for events that have booked by our sales team, make sure that we have everything setup for the clients that they have requested. I have learned how to give great customer service and how to help brand the company. Management team is always there for employee's if we need help or when we have to solve any problems. Co-workers are hardworking – more... individuals who does great work at whatever position they hold, including myself. The hardest part of the job would be working 16-17 hour days, and not knowing when you have to come in for work. The most enjoyable part is meeting and dealing with the clients and working with great co-workers. – less
Hotel Chef Concierge/Front Desk Agent (Former Employee), Long Beach, CA – June 28, 2013
Pros: free lunches, health medical care, 401k, vision, dental
Always a busy location. I learned many facets with been a customer service agent/concierge. management is great. my co-workers are always there and are fun to work with. I really enjoyed my work all together.
Good name recognition, but little input overall from Starwood. Its a good starting point, but expect to work for an independent operation and held to their standards. I would imagine a fair amount of variation in management and standards because of this.
Food Preparer (Former Employee), Charlotte, NC – May 27, 2013
The Westin Hotel is a beautiful hotel with a very fun and caring staff. They truly are good people. When I first started working there, I felt welcome almost instantly. Every team member says hello when they walk past you in the hall. You never get the cold shoulder. It is just a pleasant feeling when you work there. I worked in the kitchen and everyone – more... in the kitchen were like family. The executive chef Joe is a brilliant chef. He greets you with a smile. His quiet demeanor is very intimidating, but he is a kind person. The Westin Hotel in Charlotte is a great place to be. – less
Front Desk Agent/Night Auditor (Current Employee), Westin hotel huntsville Al – April 23, 2013
Pros: meeting and helping people
Cons: pay rate
Most work days are spent checking-in guest and dealing with and guest issues. Handling reservations, refunding or collecting payment, and helping guest feel more at home. If there is any problems that is to much for one to handle, mangement is always there to help.