Westin Hotel Employee Reviews

Found 70 reviews matching the search
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Not friendly to student's available hours
Room Attendant (Former Employee) –  Ottawa, ON27 February 2016
Management is not understanding to the needs of students or parents. Requires that you put work above all else. Expect to be called in on your days off.
Cons
Long Hours, Always on call
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Ok
Lead Steward/Casual Server (Current Employee) –  Toronto, ON27 February 2016
not bad to work, easy, union, close from all the major highway is so close you can come any time and go back any time using your vehicle
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good place but out of the law protection
Server (Former Employee) –  Whistler, BC26 February 2016
It's good. They support you for the winter pass and housing but you do not have break while you are working(straight 8 hours) you are asked to leave when it becomes quiet. One of my friend left there because his supervisor was seriously yelling at him.
If you are server you are getting only minimum wage + tip.
I think the place is only good for managers or people working in the office. Since it's tourist place and lots of people come and go, they do not really provide better job environment for the front or back of the house employess
Pros
spirit pass
Cons
working environment
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Strong Westin Culture but great compensation
Restaurant General Manager (Former Employee) –  Cape Town city centre11 December 2015
Great five star environment with a very strong focus on attention to detail. Empowerment comes by force. Great exposure to connected people.
Pros
Employee appreciation
Cons
Long working hours for management which creates an imbalance in life style.
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physical job, lots of physical activity, indoor and outdoor
Customer Service Attendant (Former Employee) –  Collingwood, ON3 November 2015
always on your feet, physical job, gets lots of exercise, fun people to work with, in the village of blue mountain, get to be outdoors and park all sorts of different cars
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Professional colleagues and flexible work atmosphere.
Shift engineer (Building Operator) (Current Employee) –  Toronto, ON23 September 2015
A very professional workplace with supportive work staff and colleagues. Availability of overtime . Flexibility in shift hours and change of duties. In service training opportunities.
Pros
Shift flexibility
Cons
Long travel distance to work
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Challenging Experience
Housekeeping Office Administrator (Former Employee) –  Toronto, ON5 September 2015
During my time at The Westin Harbour Castle as a Housekeeping Office Administrator I have been exposed to a different aspect within the hotel industry that has expanding my knowledge even further. I have learned new things that I was able to apply to my daily responsibilities which has progressed my hospitality expertise.
Pros
No day is the same
Cons
Long hours
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Chaos
Pastry Cook (Former Employee) –  Ottawa1 September 2015
Not knowing what has been done about functions ahead of time. Little time to react to errors made by others. unnecessary stress. Disappointed after years of service. Lack of understanding of the value of my dedication for the work done.
Pros
Everyone is still trying in the company.
Cons
Inability to modify circumstance and comp nay policy.
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Fun job
Banquet Server and Bartender (Current Employee) –  Edmonton24 August 2015
Physically demanding but every day is different. Fun environment. Not for everyone. Involves long hours, late nights. Management is fine and the benefits are great. Discounts on hotels around the world.
Pros
Food, discounts
Cons
long hours, unstable work weeks
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Fun work place
Account Receivable Agent (Internship) (Former Employee) –  Vancouver, BC29 April 2015
Very open and welcome atmosphere
Motivated colleague
Many internal events organized to motivate employees
No over work
Professional behavior required
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Top 50 Employers in Canada
Human Resources Coordinator (Current Employee) –  Edmonton24 April 2015
Starwood Hotels and Resorts is a great company to work for and they offer a great incentive and benefits package.

Hours can be long but all the associates are great people.
Pros
Free Lunches
Cons
Long Hours
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Fun place to work
Guest Service Agent (Current Employee) –  Toronto, ON13 April 2015
Everyday I get to meet new people. Check in and out guest that stay with us. Ask about their stay and make sure to always welcome them back to the property.
Pros
Great employee benefits
Cons
Always working on weekends.
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It was good point to start my first Engineering job in Canada
Shift Engineer (Former Employee) –  Vancouver, BC18 March 2015
It was good learning experience, but the shift work wasn't good.

The job security was really bad, they were keep laying off people all the time.
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the most enjoyable part of my job was
Housekeeper (Former Employee) –  Collingwood, ON16 November 2014
The most enjoyable part of my job was getting to keep people and costumers happy.
Pros
long lunch breaks
Cons
10 days at a time one day off
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Good
Business analyst/manager assistant (Former Employee) –  Toronto, ON20 October 2014
Good working environment
Good benefits
Unexpected changes
too much politics
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Good pay, great place to meet good people
Lead Houseman (Former Employee) –  Ottawa, ON7 October 2014
Typical work week duties:

• Handled all guest requests
• Assisted in equipment inventory as scheduled
• Assisted in record keeping and filing
• Maintained adequate level of security to safeguard equipment inventory
• Stock bus carts and emptied trash as needed
• Ensured that all storerooms were clean, organized and secured
• Ensured proper maintenance (cleaning and repair)
• Ensured that all unused rooms were set to departments standards
• Maintained constant awareness of services, promotions and events offered at the facility, and informed guests.
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Productive and Fun
Housekeeping (Former Employee) –  Ontario, ON7 September 2014
A typical day included starting the shift at 0700hours and getting straight to work cleaning the common areas. Through out the day the work included ensuring that the cleanliness of the overall hotel was maintained while at the same time multitasking with client customer service in a fast paced environment. The most enjoyable part of the job was interacting with clients and ensuring that there wishes have been satisfied.
Pros
Friendly enviroment
Cons
Hours
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Starwood Rocks!
Executive Sous Chef (Current Employee) –  Toronto, ON21 June 2014
Been in Hotels for the majority of my career. Have been an Executive Chef with the Westin Edmonton for 2 years, before transitioning to The Westin Harbour Castle to gain experience in a large scale Convention Center, boasting 77,000 sq.ft of meeting and Banquet space. Looking forward to getting back to the Executive Chef role in the next 6-8 month.
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Fastpaced but enjoyable work environment
Sales Manager (Current Employee) –  Calgary, AB13 June 2014
Meet and greet with various clients teaching them the benefits of what AV can bring to there meeting. Balancing meetings and mentoring a team of associates.
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Great property with a outstanding team
SERVICE EXPRESS ATTENDANT (Current Employee) –  Ottawa, ON1 June 2014
The service express department is responsible for any internal or external calls that are received within the hotel. As an attendant it is my job to provide outstanding customer service to our guest by anticipating and exceeding their expectations.

The duties as an Attendant are:

In-room Dining
Luggage handling
Bus tours
Package deliveries
Concierge type work
Guest request
Bellman duties

The service express department is very team orientated and it takes excellent communication and problem solving skills to ensure that the guest feel valued and appreciated. Preparation and organization is crucial to make sure that the daily operations run smooth.

Being in this company for almost two years now I have become more confident and developed strong leadership skills, understanding what it takes to work in a high paced atmosphere and delivering positive connections with our guest.
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Overall rating

4.1
Based on 1,424 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.8
Job Security/Advancement
3.8
Management
3.8
Culture
4.0