Service Express Agent (Former Employee), Houston, TX – March 22, 2013
Pros: free lunches
Cons: extremely busy
Overall is an excellant Hotel chain to be a part of. A day at wrk includes phones ringing all day. I've learned the day to day orperation of a hotel. Management is fair. The most enjoyable part of working at the Westin was my team.
Hostess - Greeted and escort guess (Former Employee), Atlanta, GA – March 20, 2013
Pros: great benefits, pay for education
My day-to-day activities included guest requests were taken care of and accommodations were made for any special circumstances. Working in a hotel setting has changed my views on how to handle everyday situations better and how not to "crack" under pressure. My co-workers and I made our work experience as enjoyable as possible. The hardest part of the – more... job was maintaining a life outside of work because a hotel is open 24/7 and can be straining on your everyday life. I enjoyed this job because it stood over Atlanta. You can see the airport and even further. The view is an amazing one and made working there a treat. – less
Luggage Attendant & Bar Attendant (Former Employee), Cincinnati, OH – February 25, 2013
Working at the Westin Cincinnati was a great experience. I worked there while in college. The people working there are all very nice and dedicated to the hotel. Its a fun place to work as long as you have your priorities right (taking care of the guests). I would definitely reccommend it to anyone looking for a job in hospitality
Electrical Engineer (Former Employee), Columbus, OH – February 23, 2013
Daily maintenance of the hotel. I most absolutley learned a lot every day. Managment at this company was wonderfull and encourageing. My co workers were great. The hardest part of the job was contstantley repairing out dated plumbing and installing back flow preventers. The most enjoyable part of the job was the people I workes for and with.
Room Service Attendant (Former Employee), St. Louis, MO – February 6, 2013
Pros: free lunch and location
A typical day at work started with doing sidework picking up amenities. Daily line up to talk about events or what special guests were in house. Preparing and delivering orders also inspecting them to insure perfection and making sure they are delivered on time.
Front Desk Agent (Former Employee), Kansas City – February 6, 2013
Pros: free lunches, hotel discounts, flexibility of scheduling
Cons: pay is not so great, very cliquey, advancement is hard
It is a very easy going place to work. It does get pretty stressful during the busy season. They want you to be very empathetic to guests even when the guests are yelling at you over something ridiculous. Its hard to stay calm and collected in those situations. Its expected of you to go above and beyond and all you get is a thank you. My coworkers are – more... the reason I stay. – less
Senior Accountant (Former Employee), Grand Cayman, Cayman Islands – February 4, 2013
Pros: free lunchs
Cons: long work days
Morning meeting to talk about the agenda for the day. I have learned how to multitask in may occasions. The hardest part of my job was to get everything done between 9-5 work schedule. What I enjoyed the most is the people I work with and finishing deadlines.
server/waiter (Former Employee), Dallas, TX – January 19, 2013
Pros: great coworkers. good tips
Cons: no breaks sometimes. poor management
arriving to every shift was always great seeing everyone i worked with and working as a team to prep for dinner. After the company fired the original manager it took them almost a year to hire a new one. I really enjoyed meeting all the new guests that would come everyday and getting to know them. Making sure their stay was the best they couldve gotten.
The Westin is a great company to work for. It was like be home.
Server /Hospitality Associate (Former Employee), Los Angeles, CA – January 16, 2013
Pros: seeing new people everyday from al over the world plus the pay.
Cons: not enough recognition
Mornings started with cheerfull hello's from coworkers and on to breakfast prep. As a morning server it is important to set the mood for customers. My interaction with them sets the positive momentum for their day. My coworkers were very team oriented and helpful. Management varied from time to time, some better at their jobs than others. My focus was – more... guest satisfaction and completion of tasks assigned to me. The hardest part of the job would have been the shortage in equipment. The best part of job was seeing satisfaction on my guest face from the service I provided. Also, I said coworkers before but I really enjoyed working with me friends. – less
Housekeeping (Former Employee), Jersey City, NJ – January 16, 2013
Pros: meeting new people
Customer Service Representative
As a customer service rep. I was to manage accounts, support sales representatives on aquireing new accounts. Update accounts information. Quickly come up with resolutions for excalating situations with excitable customers. Team player attitude conflict resolutions was one of my strongest assests. Quality and customer – more... satisfaction was and is always first to maintain them satisfied, and keep an awesome repore. Which inturn can generate possible new clients. – less
Did't find any such conditions. Lot of many things and enjoyed every thing. Management service is very good. Good salary package. Well qualified & experienced staff. Co - wokers are very co - operative and always work as a team. I have never found any hardest part in my job service. My training period.
Started working for WestinBonaventure in 1976. I was promoted a few times for my dedication and good attendance record.
Housekeeping Manager (Former Employee), Tucson, AZ – January 15, 2013
Review schedules, assign rooms to room attendants, submit payroll to accounting. Assign housekeeping shores to Houseman. I learn to put more attention to detail so everything was perfect for our guest visiting the Resort. Hardest part of the job wasworking on a hot day. The most enjoyablepart of the job was talking to guests staying at the Resort teling – more... me how nice and clean their room was. – less
Fast-paced, downtown hotel with incredibly diverse clientele and co-workers..
Front Office Supervisor (Current Employee), Seattle, WA – January 15, 2013
Pros: free meal per shift, health insurance after 4 months, great location
Cons: no free employee parking, over-selling by at least 20 is common
I do my best to make my all of guests as happy as possible while making sure management's bottom line is being met, and that all of the front office reports are done. As a supervisor, I assist the agents with any problems they might be having (scheduling, computer, guest) and try to come up with a solution. The hardest part of the job is making sure – more... every guest checking in to the hotel checks in happy and has a thoroughly enjoyable stay. The most enjoyable part is when the guest comes back at the end and tells you how wonderful their stay was and thanks you! – less