Fast paced working environment with Interchangeable schedules
CSR (Former Employee), Mississauga, ON – August 27, 2014
Pros: free lunches, own locker, days off.
Cons: schedules frequently changing.
Answering customer calls from all over North-America. Dealing with money transfer issues. Learned alot about how to send money properly and all the limitations that have to do with transfers. Management was new on campaign and still also was learning. Having to tell people that their money was on hold or lost. Being able to successfully handle a customer's money in the way that they expected.