The Quality Assurance/Control is an individual with extensive knowledge of quality control/assurance programs in various fields. This individual must be well-versed in procedures that enhance the retention of quality personnel as well as ensuring that the appropriate procedures are followed. He/she must always keep the mission of quality as a first priority while ensuring that appropriate legislative rules and regulations are followed. This individual is able to emphasize the importance of adhering to and/or surpassing customer expectations in the fulfillment of work projects. He/she trains subordinates on the importance of having a high level of attention to detail, and taking notes of defects and or production errors in the files. Other duties may be assigned as necessary.
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