Leasing Agent
Westcorp Properties Inc. - Edmonton, AB

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Career Opportunity @ Griesbach
Position Title: Leasing Agent
Job Status: Full Time
Department: Residential
Property Name: Griesbach Community
Location: Edmonton, Alberta
Reporting To: Community Manager

Position Summary:
Performs a wide variety of leasing and support duties to assist the Leasing Manager and the Property Manager. Handles all leasing inquiries and other duties as assigned by the Leasing Manager.


  • Greeting and qualifying customers on the telephone or as they arrive with the view that the end result will be a new resident.
  • Leasing of suites with specific leasing goals in mind.
  • Maintain the lease administration process and lease renewal program including administration of resident lease renewals with existing residents and in adherence to Westcorp Properties Renewal Process.
  • Audit lease renewals and ensure all changes have been entered into Yardi.
  • Audit applications of prospective residents – ensure landlord and employer checks are complete, and oversee notification of prospective residents regarding status of application.
  • Processing garage rentals and completing garage move-in/move-out inspections.
  • Maintain an accurate and up-to-date filing system.
  • Ensure sufficient resident information packages & move in packages are complete and available as well as maintaining other administration tools (garage leases, application packages, price lists, etc.)
  • Assist with wait list process, contacting prospects and making appointments for viewing.
  • Ensure that resident files and prospective resident's applications are completed correctly and in full.
  • Scheduling of resident move-in and move-out times and performing residential move-in and move-out inspections.
  • Performing annual renewal inspections and pre-move-in inspections (scopes) as required.
  • Complete traffic reports, vacancy reports and related paperwork to provide timely information to the Westcorp Marketing Department.
  • Maintain data base of contact information through YARDI.
  • Assist with maintaining follow-up programs i.e. thank you cards, calls as required.
  • Ensure units are ready for move-ins and report deficiencies in suites, building and community to the Operations Administrator.
  • Complete deliveries to units of notices, correspondence, etc. as required.
  • Photocopying leases, delivering to residents, filing same.
  • Provide excellent customer service to residents, prospects, contractors, etc. enhancing customer satisfaction and retention.
  • Participate in on-going sales training to improve sales techniques.
  • Attend periodic community meetings and stay informed of on-site initiatives and programs.
  • Ensures local, provincial, & federal laws and regulations are being observed at the community.
  • Execute all work in a safe and professional manner and in compliance with Occupational Health and Safety Legislation guidelines.
  • Comprehension and adherence of all Westcorp Properties Inc. Playbooks & Site Specific Policies.
  • Other duties as assigned by the Leasing Manager, Property Manager or Westcorp Management.


  • High School Graduate; Post Secondary Education an asset.
  • Strong inter-personal skills and organizational skills.
  • Exceptional communication ability, written and verbal.
  • Proficient computer skills and knowledge of Microsoft Office (Word, Excel and Outlook) and YARDI an asset.
  • Aptitude for Sales and Customer Service.
  • High degree of professionalism and dedication to all stakeholders.
  • Must have own vehicle and valid 5th class license.
  • Security clearance required upon offer of employment.
  • Possess sensational customer service philosophy.
  • Highly organized, results oriented and ability to work in a multi-functional team environment.
  • In alignment with our Westcorp Values;

o Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation

Please submit your resume with cover letter, in confidence, to:
Linda Smith, Property Manager, Griesbach
Fax: (780) 431-3313
website: www.westcorp.net

About this company
Westcorp's vertically integrated services are crafted in such a way as to maximize value in the real estate for Westcorp and its investment...