Career Opportunity @ Griesbach
Position Title: Leasing Agent
Job Status: Full Time
Department: Residential
Property Name: Griesbach Community
Location: Edmonton, Alberta
Reporting To: Community Manager
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Position Summary:
Performs a wide variety of leasing and support duties to assist the Leasing Manager and the Property Manager. Handles all leasing inquiries and other duties as assigned by the Leasing Manager.

Responsibilities:

• Greeting and qualifying customers on the telephone or as they arrive with the view that the end result will be a new resident.
• Leasing of suites with specific leasing goals in mind.
• Maintain the lease administration process and lease renewal program including administration of resident lease renewals with existing residents and in adherence to Westcorp Properties Renewal Process.
• Audit lease renewals and ensure all changes have been entered into Yardi.
• Audit applications of prospective residents – ensure landlord and employer checks are complete, and oversee notification of prospective residents regarding status of application.
• Processing garage rentals and completing garage move-in/move-out inspections.
• Maintain an accurate and up-to-date filing system.
• Ensure sufficient resident information packages & move in packages are complete and available as well as maintaining other administration tools (garage leases, application packages, price lists, etc.)
• Assist with wait list process, contacting prospects and making appointments for viewing.
• Ensure that resident files and prospective resident's applications are completed correctly and in full.
• Scheduling of resident move-in and move-out times and performing residential move-in and move-out inspections.
• Performing annual renewal inspections and pre-move-in inspections (scopes) as required.
• Complete traffic reports, vacancy reports and related paperwork to provide timely information to the Westcorp Marketing Department.
• Maintain data base of contact information through YARDI.
• Assist with maintaining follow-up programs i.e. thank you cards, calls as required.
• Ensure units are ready for move-ins and report deficiencies in suites, building and community to the Operations Administrator.
• Complete deliveries to units of notices, correspondence, etc. as required.
• Photocopying leases, delivering to residents, filing same.
• Provide excellent customer service to residents, prospects, contractors, etc. enhancing customer satisfaction and retention.
• Participate in on-going sales training to improve sales techniques.
• Attend periodic community meetings and stay informed of on-site initiatives and programs.
• Ensures local, provincial, & federal laws and regulations are being observed at the community.
• Execute all work in a safe and professional manner and in compliance with Occupational Health and Safety Legislation guidelines.
• Comprehension and adherence of all Westcorp Properties Inc. Playbooks & Site Specific Policies.
• Other duties as assigned by the Leasing Manager, Property Manager or Westcorp Management.

Requirements:

• High School Graduate; Post Secondary Education an asset.
• Strong inter-personal skills and organizational skills.
• Exceptional communication ability, written and verbal.
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel and Outlook) and YARDI an asset.
• Aptitude for Sales and Customer Service.
• High degree of professionalism and dedication to all stakeholders.
• Must have own vehicle and valid 5th class license.
• Security clearance required upon offer of employment.
• Possess sensational customer service philosophy.
• Highly organized, results oriented and ability to work in a multi-functional team environment.
• In alignment with our Westcorp Values;

o Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation

Please submit your resume with cover letter, in confidence, to:
Linda Smith, Property Manager, Griesbach
Fax: (780) 431-3313
website: www.westcorp.net