Leasing Agent
Westcorp Inc. - Calgary, AB

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Job Status: Full-time
Department: Property Management
Property Name: London at Heritage Station
Location: Calgary, AB
Reporting To: Property Manager
____________________________________________________________________________

Position Summary:

The Leasing Agent is primarily responsible for professionally presenting features and benefits of the community, and properly administering the leasing process to qualified persons. This position will ensure a positive overall impression of the property as well as assist with all aspects of customer service.

Key Responsibilities:

Greet and qualify prospects on the telephone or as they arrive and arrange appointments for viewing of the suites with the view that the end result will be a new resident
Report prospect traffic by entering guest cards into YARDI on a daily basis
Compile, maintain and utilize a wait list
Audit applications of prospective residents by ensuring they are completed correctly and process landlord and employer checks and notify prospective residents regarding status of application
Maintain the lease administration process and the lease renewal program
Schedule move-in and move-out times, and schedule elevators for moves
Prepare resident information and move-in packages
Perform annual renewal inspections, pre-move-in inspections and report deficiencies
Observe condition of property and report any unusual circumstances
Maintain data base of contact information through YARDI
Respond to resident inquiries
Complete competitive market surveys on a monthly basis
Prepare and deliver notices of entry and other correspondence as required
Maintain an accurate and up-to-date filing system
Enhance customer satisfaction and retention
Assist with other general administrative duties as required by the Leasing Administrator
Attend periodic community meetings and stay informed of on-site initiatives and programs
Adhere to Health and Safety standards
Perform other duties as assigned by the Property Manager

Required Skills and Abilities:

Must have at least two years experience in sales and/or customer service
Exceptional communication ability, written and verbal
Proficient computer skills and knowledge of Microsoft Office (Word, Excel and Outlook) and YARDI an asset
Security clearance required upon offer of employment
Must have own vehicle and valid driver’s license
Must be able to work shift work, including weekends and holidays
Possess sensational customer service philosophy
Highly organized, results oriented and ability to work in a multi-functional team environment
In alignment with our Westcorp Values:
o Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation

Please submit your resume with cover letter, in confidence, to:
Tara Shrieves-Bissell, Property Manager
Email to the email address provided or Fax: 780-431-3331

For more information on this career opportunity, visit our website at www.westcorp.net/careers and click on the Leasing Agent job posting!


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