Westco a division of Congebec is an organization that provides warehousing and distribution solutions for our clients whose products require specific temperature control. To continue to provide the outstanding service that our clients deserve, we need a Customer Service Representative to join our team!
This is truly a customer service role. The candidate will look after their clients’ daily needs and ensure their business runs smoothly within our business. This service will require daily contact with customers, data entry to reflect the customers’ needs and coordination to see things through to completion. The position will coordinate with our Shipping / Receiving office and our Warehouse to ensure our customers’ needs are continually met.
The candidate we are looking for understands customer service and needs to see things through to completion, including anticipating any problems or challenges. The candidate is a strong communicator in English, verbally and written and has a keen attention to detail. The candidate can type and is comfortable with Word / Excel / Explorer and Outlook. Reliability is critical to the candidate’s success. The successful candidate will build rapport with their customers and will work well in our team environment. Previous experience in a warehouse / transportation setting would be an asset but is not required. Two to three years’ office / customer service experience is preferred. The candidate has completed high school.
What Westco Offers You:
- Stable, full time, permanent employment from Monday to Friday.
- Competitive Starting Wage with room to grow.
- Full Benefits Program (majority of the cost paid by Westco).
- Matching Contributions to your Retirement Savings Program.
- A fun and engaged team environment.
Come join the Westco team that has been serving our clients for decades! Interested candidates should submit their resume and cover letter, including earnings expectations.
We thank all candidates in advance for their interest in this position, however, only candidates selected for an interview will be contacted.