Fluid Hauler (Current Employee) – Wainwright, AB – 20 May 2017
Previous management obsession trying to get all of husky work by renegotiating new contract with greatly reduced rates causing a lot of good drivers to leave leaving company under staffed in certain areas which has led to working being lost due to not being able to get loads in a timely manner. New management is tryin to make things better but I think they hired him to late. Good quarterly safety bonus for working safely My wages down by 3k a month from 12-18 months ago but can still earn a living if work hard
Fluid Hauler (Current Employee) – Lloydminster, AB – 11 August 2017
Most importantly, management sucks (too top heavy) quick to blame drivers for financial woes. Very high turnover rate. Supplies requested were not given. To many out of pocket expenses. Huge emphasis on safety. Very little driver support. Team player environment is not really prevalent. This company does not follow the employment contracts given to employees. Highly recommended if you want to work in a high stress environment. Long hours and poor pay.
High level of safety.
Poor pay, high stress, frequent equipment breakdowns. Very poor upper management.
Driver/Operator (Former Employee) – Lloydminster, AB – 29 March 2017
Very disappointing, broken promises. Poor management and very unorganized. Most upper management has no experience with or knowledge of the oil patch. Newer equipment and spare equipment is a plus. The pay is % which is good when it's good but also bad when poor planning slows you down my experience with this company was on the oilfield side not the highway side
Driver (Current Employee) – Alberta – 23 March 2017
Worked there for around 5yrs now. Average pay if you lucky to get on the right product. There is very little driver appreciation here. Witnessed a lot of really good people leave because of the way they were treated. You are only a number that will get replaced. Thats their strategy. Thus, company will hire just about anyone which in turn leads to a number of incidents and very high turnover rate. Safety became very heavy handed, threatening to cut your bonuses for every minor reason. Payroll has to be mentioned too, every pay there are "mistakes". Many of the perks have been cut or replaced with something to little value. There is too much focus on PR, score card numbers, targets and not enough attention to basic daily operations, planning, driver support and appreciation. Not recommended.
below avg pay, payroll "mistakes", heavy handed safety dept
Employee (Former Employee) – Coquitlam, BC – 23 December 2016
First...I was surprised at how many GOOD reviews there are of Westcan. Then...I looked at how many NOs there were checked off under almost all of them. There is a reason for that. Because for all of these probably bogus reviews by actual current employees...just as many people give negative reviews. The Coquitlam location has gone down the tubes ever since they bought Wheeler Transport, which was an AWESOME company. These Westcan managers are idiots and half of them don't seem to have the credentials to BE management. Getting things done is almost impossible since there are so many stupid procedures now involved with any job. 1 hour jobs now take 2 hours. Even changing tires takes forever. Kal tire would think were nuts. It is obvious that there are SO MANY "safety" procedures because there are so many safety issues with this company. And....if you are unlucky and they just bought YOUR company. ...and they want to cut back, look out...because they'll just call you into the office in the middle of your day....and even if you were well respected in the previous company...they'll just kick you to the curb on the spot and "eliminate your position". That way....they can fire you on the spot "without cause". Great company.
Driver (Former Employee) – Lloydminster, SK – 14 August 2016
This company needs to give their head a shake and maybe should have stayed out of the oil business. You work long days at low rates and then have to fight with the payroll department to get paid even when you have submitted all the paperwork. My coworkers are good but dealing with the head office in Edmonton is difficult and never ending. They just don't seem to care about what goes on outside of the Edmonton office. Perhaps if they paid their drivers and employees better wages and maybe got rid of some of the excess in the Edmonton office things they might have employees will to stay.
Heavy Equipment Technician (Former Employee) – Sherwood Park, AB – 25 July 2016
THe benefits for this company and the pay was incredible but the work is not done the safest and most educated ways. It is always go go which means that some steps are skipped in order to get the job done. Many people are not licensed nor are they mature. For the most part this company treats its employees fairly well but lacks in respect for younger employees.
Super B Driver (Current Employee) – Sherwood Park, AB – 16 May 2015
The tractor units are decent enough, just got the newer models this year. Everyone are good to get along with, pleasant atmosphere.To much emphasis on safety...it\s taken to far at times. Management needs to be revamped, to many chiefs not enough indians. Strange way of driver advancement. Hardest part of the job, communication issues with dispatch. the best part is hours, not a hard job to do, depending on what product your hauling. If you need to get home they will do their very best to accommodate.
Newer equipment (tractor units), good co workers, hours.
CSR (Current Employee) – Edmonton – 9 October 2014
The company has no issues spending thousands of dollars training their drivers, but training for office staff was non-existent. Terminal Manager at the branch did not like confrontation & preferred to overlook bad behaviour.
customer service representative (Former Employee) – Edmonton – 17 July 2014
start time was at 8:00am, but due to the fact that i have children, they were very lenient with my hours. i was able to start at 9:00am.I, along with two other co-workers went through all the bills of lading and driver trip sheets and matched them with what the computer info gave to us. It was transferred off the satellite GPS from the semi trucks. The co-workers were pleasant enough just a tad catty at times. Management skills and professionalism lacked a small amount. The hardest part of the job was only to achieve the exact number of bills needing to be done in a day. it was not impossible, just difficult. The most enjoyable part was talking with the drivers and making sure their needs were all meant.
flexiable hours, cafeteria that allowed tabs, weekly staff meetings to deal with all and any issues
repetative, gossip between co-workers, lacck of proper training