Condo/Residential Property Manager
Westcorp - Edmonton, AB

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Job Status: Full-time
Department: Property Management
Property Name: London at Heritage Station
Location: Calgary, AB
Reporting To: Senior Property Manager

Position Summary:

This position will appeal to a responsible individual who enjoys the variety in management of operations. This person will supervise the administration and execution of the day-to-day services and strategy in all assigned Calgary condominium, and rental property enterprises. Responsibilities include monitoring physical operations, risk management, accounts receivable/payable, preparing and adhering to property budgets, staff performance and ensuring a high level of customer service is maintained to all stakeholders.

Key Responsibilities:

  • Ensure the property is well maintained and managed in accordance with approved budgets, applicable laws and regulations
  • Negotiate site contracts and oversee performance of work performed
  • Oversee routine, preventive and emergency maintenance
  • Risk management and insurance claim administration
  • Prepare, implement and maintain all annual managed portfolio operating budgets
  • Practice excellent resident and owner relations and work with staff to ensure resident concerns and complaints are dealt with in a timely and professional manner
  • Diligently oversee the collection of arrears
  • Ensure compliance with the Condominium Property Act and By-laws of the Corporation
  • Attendance at regular condominium corporation Board Meetings
  • Oversee administration of documents provided on sales of condo units
  • Liaison with Owners participating in the unit Rental Program
  • Ensure compliance with the Residential Tenancies Act in all procedures
  • Leasing of rental suites
  • Supervise and oversee the lease administration and renewal process
  • Provide key input into Marketing Program and work closely with Marketing Manager for successful leasing and feedback
  • Conduct scheduled inspections including vacant rental suites
  • Some involvement in overseeing of operations for the retail, commercial, industrial properties at London at Heritage and YYC. This is a minimal requirement only to assist the Sr. Commercial Property Manager located in Edmonton. Would include periodic inspections to ensure all is in order and to oversee that contractor work is being completed as required (snow removal, lawn care).
  • Ensure compliance with the Westcorp Playbooks and provide contributions for continued updates
  • Schedule and facilitate regularly scheduled staff meetings
  • Oversee and assist in training of staff
  • Other duties as required and assigned by the Director of Property Management

Required Skills and Abilities:

  • Licensed Real Estate Associate in the province of Alberta required
  • Related post-secondary Education and/or CPM®, ARM®, or ACCI preferred
  • Minimum three years related experience in the condominium property management industry
  • Flexibility to be on call for emergencies and work irregular hours if necessary and at short notice
  • Experience with multi-family rental property management
  • Understanding of sound building maintenance principles and HVAC operations for high rise and parkade structures
  • Supervisory experience and proven team management track record
  • Experience with management of commercial industrial / retail
  • Understanding of the Condominium Property Act
  • Understanding of the Residential Tenancies Act
  • Ability to read and interpret legal-ease documents, leases and statute law
  • Proven customer service/resident relation skills
  • Superior supervisory and motivational skills
  • Excellent analytical, communication and interpersonal skills
  • Budget preparation, experience in condominium and rental budgets
  • Proficient in a variety of computer software packages including Microsoft Office, and computer based accounting programs
  • Must have own vehicle and valid driver’s license
  • Security clearance required upon offer of employment
  • Possess sensational customer service philosophy
  • Highly organized, results oriented and ability to work in a multi-functional team environment
  • In alignment with our Westcorp Values:

o Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation

Please submit your resume with cover letter, in confidence, to:
Wanda Bone, Senior Property Manager
Email: to the email address provided or Fax: (780) 431-3331


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