Cashier/Customer Service (Former Employee) – Edmonton, AB – 15 May 2017
West Edmonton Mall Attractions often get thousands of guests per day day. My job was to help ensure that rides were operational and that the guests were enjoying there stay. I learned how to deal with upset customers and give them the best option needed to help their needs. The hardest part would be a busy day in the park where everything is happening at once. But I have learned how to help out in any way I can. But the most enjoyable part of this job was working with the people whose company I enjoy and vice versa.
Very fun place to work if you like to think outside the box, lots of fun projects.
Journeyman carpenter (Former Employee) – Maintenance and engineering. – 26 February 2017
Working here was great, you had to think outside the box on a lot of projects, always a great variety of work. Hours are great and allow you to balance home and work life easily. Management operate on a panic mode and get it done now, everything is number one attitude and then quiz why is the last job hasn't been finished or done, seems to be the the hardest worked most knowledgeable of the trades is the lowest paid.
Galaxyland Rides Operator Full-Time (Former Employee) – Edmonton, AB – 9 December 2016
Operating rides is not easy task, you also have to ensure that the riders are safe. i learned how to operate rides, management is good, they're student and full time workers friendly they will give you the hours that you desire. hardest job is to talk to some angry guest and making them cooled down. enjoyable part of the job is when you see your guest leaving the place with a smile.
Supervisor (Former Employee) – Edmonton, AB – 7 September 2016
This place used to be ideal to work at. The managers and staff were fun and making customers have fun too. Since new management has taken over, the fun aspect has been taken out and it's basically go there and work, and can't wait to get out. Room for advancement is next to none unless you really suck up to management, they don't look at talent or how hard you work.
Sales Representative/Customer Service (Current Employee) – Payless Shoe Source – 31 July 2016
You normally would do things like getting shipment out onto the racks, help customers find shoes, ringing customers through the till and many other things as well. Management is friendly and easy to talk to same with my co-workers. Hardest thing for me is sometimes needing to get so much done in a short amount of time.
Slide Attendant (Current Employee) – Edmonton, AB – 28 April 2016
I started working at the Waterpark 3 years ago . I used to love it , but ever since the management changed, so many things has changed with it. It's not fun to work there anymore and they are overly strict with everything. I don't feel like they value their employees much. There are way too much favouritism going on at work, it makes you want to puke. As far as the job itself goes, it's fun, easy and lots of responsibilities. It's a good place to work for students .
Free drinks, has more breaks than some other jobs
Unfair, biased and demanding management, high favouritism, overly dramatic coworkers
Admissions Cashier (Former Employee) – Edmonton, AB – 29 March 2016
I liked what I did, but it was no longer enough to pay the bills. A typical day consisted of greeting customers and processing cash/debit/credit/coupon transactions to mall patrons visiting the attractions in the mall.
Sales Associate/Key Holder (Current Employee) – Edmonton, AB – 5 February 2016
A typical day at work is sales and organization. We have to make sure everything is stocked and nothing is falling off hangers or off tables. I learned better customer service skills by staying calm with a customer that was unhappy with our return policies. Management was good just need more consistent hours. My co-workers are the best part of my job, we are like a little family and work very well together.
Review for working at the West Edmonton Mall Admissions Dept
Admission Cashier (Former Employee) – Edmonton, AB – 21 January 2016
I would start the day by punching in at least 7mins before starting a shift then the work team would meet as a group to be escorted to the cash room by a supervisor to get our cash floats for the day. Each cashier would be brought her/his designated attraction for the day for example: Galaxyland or Ice Palace, Waterpark,etc. Then each attraction has to open at there set times then each cashier greet each guest as they enter the attraction. Our duty was to inform them of the best deals and safety regulations. I learned how to deal best with customers and be assertive.
It was a great experience for me we had a fun Christmas parties, meetings and everyone was friendly and approachable
Admissions (Current Employee) – Edmonton, AB – 13 October 2015
When I first started working here, I thought I wouldn't like it. I was also very shy, have a low self-esteem and have no confidence at all. But at my first day, I was trained at golf and had a very great experience with my trainer and my supervisor let me play golf once since I never played golf before. The next day was also fun, I made new friends and they were all so friendly. The people that I met are very nice that I became best friends with half of them and I gained more and more confidence in myself, I also became friendly to others. This job may not be the best job because it doesn't pay a lot, but it actually made a great impact to who I am today
Very exciting workplace with an opportunity to meet, greet and help new customers each day.
Guest Services Representative (Current Employee) – Edmonton, AB – 27 June 2014
A very exciting and interesting workplace. I meet a lot of local as well as tourists daily and am privileged to help them find the stores and information they need in order to have an amazing experience. I do not at all feel that I am working instead I enjoy helping people and learn from their insight and experiences.