Pros: i made some good friends due to our bonding over the horrible circumstance there.
Cons: policy, short breaks, it sucks, management is not fair and plays into favor-ism, hard to promote up. equipment is awful.
I worked here for 2 years and in that time due to their policies, poor training and poor management I always wondered when the job would end. No one who works there is happy. It's hard to promote up and no one will give a valid reason. The computers are old and don't work very well. The IT department is so bad that frequent crashes are the norm. When – more... the crashes happen the employee is held responsible instead of management. The rules change frequently and you may or may not be notified. When you ask for help very few in management will make the time to help. They are sarcastic. The management in the Supervalu program promotes their friends. They make employees do special projects that take extra time but do not give them raises for the work. The management implements new ideas into the programs and punish employees for not knowing what to do or if they take extra time to learn the new idea or program. Instead of building their employees up they routinely tear them down, even raising their voices to employees for simple questions. There is no additional relevant training. It's a very negative environment. The clients, Albertson's LLC, NAI and Supervalu, are not told about the problems in management and with the hardware and software, instead the management at Supervalu throw the untrained employees under the bus instead.
This job is awful because of mismanagement. I don't know anyone who is happy to work there. When a customer compliments an operator they are not notified. Even their PR attempts in the department fall short of being relevant, fun or encouraging. This is more about the Supervalu program at West. But West in general is very hard to work for. You have to pay parking and if you EARN a parking pass it is usually about a half mile from there. – less