Awesome place to work.
Retail Associate, Ottawa East, ON - February 3, 2016
From day one I was welcomed in by all the staff and they treated me the most respect. It's always nice walking in when you work because all the staff become your friend's, we all get along, joke around and hang out outside of work. Example me and a couple guys always go snowboard and go play hockey at the outdoor rinks and have a great time. It's almost like an extended family the way you are accepted by them. I learned to deal with customers that come from all walks of life and to B.C.I.F. which means Believe, Connect, Inspire, Fulfill. So we have to great them as soon as they come in and make them feel welcome in the store, find a topic to connect with them with i.e. music, snowboard etc, inspire them so they see you as a fun person and just not another salesman, and fulfill by giving them a great shopping experience so they return to the store. I even have regular customers that will come in just to get help from me because i followed all those steps and made their shopping experience an amazing one.