Pros: meeting customers, nice co-workers, some supervisors and managers are nice.
Cons: not much hours during dead periods, very hard at the beginning, constant moving, always have to do something to keep busy.
When I first started working there, it was very overwhelming. I was trained on the fries first. Thank god I had experience doing the same thing at Pizza Pizza. But it was very overwhelming because I started work aroung Halloween time and that specific restaurant gets FREAKING busy during halloween due to a theme park RIGHT BESIDE! Also, one supervisor – more... was criticizing my work and it was a disaster for the first two months. But as the store got less busy, I had the opportunity to try different positions (fries, grill, dishwashing, drive thru cash collecting, and garbages). It became less annoying and it got easier to bear. The store manager is VERY nice, but watch out for the supervisors. They can be a pain in the rear end, especially is you mess up and you don't realize it.
Co-workers are amazing. You get along with almost everyone. Some of the folks I didn't get along with well was one was a complete jerk and another one was a 50 year old lady who can't even do her own job properly and constantly teaching me how to do things. Customers can be very nice sometimes. It's not like Mcdonalds where you see rude customers.
The hardest part of any position is when it gets busy. The manager is on your back constantly telling you to work fast, pointing out mistakes. Also, I feel sorry for the sandwhich makers. They have to memorize the menu and the order of the sandwhiches and salads (mental stress). Thank god I didn't have to do that. Apart from the sandwhich maker, the grill man faces a lot of stress. You are basically the operating system of the restaurant. You are in charge of cooking the patties, chicken, potatoes and a lot of other things. If you're late for your shift, or you call in sick at the last minute. The supervisors are going to have a hard time finding a replacement for you, because not a lot of people are trained on the grill. So if you are on the grill for the lunch shift and the grill man for the dinner shift is late, be prepared to stay there until they show up. That can be a pain in the rear end. The most enjoyable part of the job is collecting cash at the drive thru, because ou are just getting the money, debit or credit card and making the transaction. There is not much to learn in the position. But you do have to do other things if there are no cars in the drive thru. Another easy job is the dishwashing. You are not under stress, you can work at your own pace (but fast movement though)... but your shirt does get dirty and wet due to the splashing of the water. Also, some of the water get on your face too, which can be annoying. After a shift of washing a tub of dishes, you want to go home and take a hot shower!
As for the discount, it is above average but according to me, is not proper, looking at the kind of work you do and the abundance of food they have. If you are a crew member and you are working on the shift, you can get 50% off. If you are a crew member but you are not in uniform and you are not on your shift, you get 10% off and if you are a manager, you either get the food for free or 75% off I assume.
My advice would be to once you get a job in a fast food restaurant, work there for a month or two and start looking for a retail sales job in a mall as soon as possible. Or if you can't find one, stay there for 1 year and quit, but make sure you have a backup job ready. If your manager is kind and nice, don't leave them midway in a busy season (summer and fall). Work through the busy period and when its not a busy month, tell your manager you are relocating or going off to study somewhere and thank them for the opportunity and how you learned a lot of things and met some really wonderlful people and leave. Make sure to give a two-week notice though. – less