Productive banking and client services in the financial industry.
o Branch Manager 2 (Current Employee), Ashburn, VA – February 17, 2014
Pros: make my own schedule
Cons: short and sometimes no breaks. more than 55 hours a week at times
A typical day in this role starts with a strong team morning huddle beginning with recognition. After recognition we'll go through deliverables for the day including scheduling, sales commitments, service commitments, and month to date performance. Throughout the day it's a lot of client relationship building and helping all who walk through our door – more... become financially successful. Enthusiasm and passion for cleint relationship building customer service is a must to be successful in this role.
In this role I perfected my cleint services and relationship building skills. This role also helped solidify my time management, business analysis, and leadership skills. I learned how to lead and push a team to perform like never before. I learned how to inspire and motivate a once low performing team member and lead by example.
My manager and higher ups are phenomenal. They lead by example and don't micro manage as long as you hit your numbers in sales, service, and operations. Employee retention is a major focus at Wells Fargo. Quarterly review's are a must and monthly one-on-one's are essential to keep all team members engaged.
The hardest part of my job is beggining the month slow. It's never easy to dig out of a deficit. Planning each day and executing effectively will always lead to success. – less
A typical day kept me busy from scheduling interviews, making offers, and hiring applicants. I loved the fact that my job employed people in order to be a more productive person in society. The hardest part was the constant turnaround where you think you're fully staffed and your not. I learned how important multi tasking is and to accept change at – more... any given moment. – less
Sales Rep/Phone Banker (Current Employee), Beaverton, OR – August 20, 2014
Pros: fun environment, daily sales incentives
Cons: half hour lunch only, no bonus applied as promised
They say you can earn an extreme amount of money in bonuses but only 3 people get the bonus out of hundreds, being a top sales performer I was surprised when I missed the bonus by one technicality and that really affected my desire to continue growth with the company.
Bank Teller (Former Employee), Memphis, TN – August 20, 2014
My duties included assisting customers with opening new accounts, processing loan payment and checks, making withdrawals, updating information using computer software, and verifying customer identification. Customers are referred to the appropriate finance expert when necessary.
Customer Support Representative (Former Employee), Frederick, MD – August 19, 2014
a typical day at work was long what i learned was it doesn't pay much management is management your co-workers are nice the hardest part of the job is doing it the most enjoyable part of the job is finishing it
Teller (Current Employee), Colorado – August 19, 2014
Our branch has gone through three service managers, two branch managers and other key people have left as well. Wells Fargo preaches that it is one of the best places to work but the truth of the matter is it is nothing more then a car dealership. People are promoted only if they hit there sales goals and if there is quality leadership to help in that – more... process. Unfortunately leadership in many cases is very lacking as many are nothing more then salesman and lack true leadership skills as they have not been given the tools to improve. Wells Fargo just wants you to move product and that is it. – less