Productive banking and client services in the financial industry.
o Branch Manager 2 (Current Employee), Ashburn, VA – February 17, 2014
Pros: make my own schedule
Cons: short and sometimes no breaks. more than 55 hours a week at times
A typical day in this role starts with a strong team morning huddle beginning with recognition. After recognition we'll go through deliverables for the day including scheduling, sales commitments, service commitments, and month to date performance. Throughout the day it's a lot of client relationship building and helping all who walk through our door – more... become financially successful. Enthusiasm and passion for cleint relationship building customer service is a must to be successful in this role.
In this role I perfected my cleint services and relationship building skills. This role also helped solidify my time management, business analysis, and leadership skills. I learned how to lead and push a team to perform like never before. I learned how to inspire and motivate a once low performing team member and lead by example.
My manager and higher ups are phenomenal. They lead by example and don't micro manage as long as you hit your numbers in sales, service, and operations. Employee retention is a major focus at Wells Fargo. Quarterly review's are a must and monthly one-on-one's are essential to keep all team members engaged.
The hardest part of my job is beggining the month slow. It's never easy to dig out of a deficit. Planning each day and executing effectively will always lead to success. – less
Lead Teller/Manager (Former Employee), Houston, TX – September 11, 2014
A typical day at Wells Fargo was very engaging and delightful. I enjoyed greeting customers, handling deposits, withdrawals, money orders and foreign currency.Most of all I loved just making sure that their transactions were successfully completed and that they were completely satisfied.
I learned how to correct my sales pitches and get a feel for – more... the customers. I learned how to prefect my work ethic, and learned how to work well with my team so we can make our sales goals.
Management was extremely helpful and more than ready to help properly train my fellow co-workers and I. It was their pleasure to help with any problems that may have occurred with a guest' transaction.
My co-workers were a pleasure to work with. We were always more than willing to help each other with any difficulties
The hardest part of working for Wells Fargo was dealing with rude and difficult customers that came from other branches
The most enjoyable part of the job was the welcoming environment and friendly atmosphere – less
Operations Analyst (Current Employee), Charlotte, NC – September 9, 2014
Responsible for researching, compiling, analyzing and reporting various operational data from multiple sources, including unit production, productivity and/or quality statistics. Using Loan image viewer (LIV) ,ICMP and other various resources to verify borrower/property information from prior appraisals Strong relationship building skills and the ability – more... to multi-task. Monitoring and following up on appraisal orders – less