Wells Fargo

9.7K reviews

Wells Fargo Employee Reviews

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Job Security/Advancement
Job Culture
fun office environment and friendly co-workers
Customer Service Representative and Admin (Former Employee), 55 Standish Crt, Mississauga, ONMay 8, 2012
• Provide frontline customer services for a high volume inbound centre for loans such as mortgage, personal, master cards, auto, business line of credit and retail
• Correspond with client’s concerns by providing clear and accurate information
• Tracking time and efficiency using phone system and Fox Application
• Listen and communicate effectively with clients, analyze and probe for investigation
• Fulfill requirements with details of coverage different types of insurances
• Provide assistance to our local branch managers preparing new applications, submitting tickets to helpdesk for errors, creating accounts and resolve minor issues
• Assist customers to update wide range of inquiries on credit bureau and amendment

Administration (Operations Clerk)

• Prepare statement of account and yearly interest paid, produce payoffs letters, extensions, insurances and claims, refunds, pap, return mails and document management
• Organizing, multitasking and operating with other departments depending on the nature of inquiry, identify risk operations, solve problems and retractions of transactions
• Research with various projects, filing, sorting, archived accounts and e-imaging record
• Combination sitting, standing and walking, printing, faxing, mailing and e-mailing, fixing printers
• Attend meetings, share questions and concerns and exercise policies
Job Work/Life Balance
Job Security/Advancement
Job Culture
Great group of people
Credit Manager (Former Employee), Hamilton, ONApril 18, 2012
Pros: great people, lunch on the company once a week, and making an income.
Our morning meetings were always productive and fun. No matter what are goals were for the month, we always made the most of our time.
In both positions at Wells Fargo, I learned how to deal with automatic bank transfers, how to problem solve and what I had to do to meet my monthly goals.
I had one of the best bosses. He always spent his time with all employees, to help improve our best strengths.
This was another place with great coworkers. We always laughed at the high and low times.
The hardest part of this job was meeting goals, with the company depleting our customer base.
Job Work/Life Balance
Job Security/Advancement
Job Culture
bonnes conditions de travail
Bilingual collector (Former Employee), May, ONSeptember 6, 2012
- la diversité est une réalité dans cette compagnie
- les employés sont traités de la même manière et sont épanouis
- tous les employés collaborent
- le plus difficile du travail de recouvrement c;est que de temps à autre, on a des clients qui ne sont pas coopératifs et qui n’écoutent
- le côté plus agréable est que vous aidez les clients à résoudre leur problème financier au quotidien, beaucoup de fois les clients poussent un ouf de soulagement et c'est une fierté pour vous à ce moment-là.

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