Senior Project Manager (Former Employee), Toronto, ON – September 3, 2013
Cons: 24/7 on call; long hours
In my years at Webcom I learned a great deal about book manufacturing which included the printing of the text signatures on web presses; the printing of covers on various stocks and utilizing various coatings to the different bindings - perfect binding, layflat binding and stitching. As a project manager I "owned" the job from the time it was won by – more... the sales team, through the submission of files, the manufacturing and shipping through to final delivery. Any bumps along the way were quickly addressed and resolved.
I thoroughly enjoyed my experience at Webcom. Yes a great many days were long days but they were not boring days. The reward was holding the final product - seeing that it was good and knowing that your customer was happy with their experience at Webcom and that you had done your job well.
The hardest part at Webcom were the years of downsizing due to the changing markets; seeing your friends escorted out and knowing you could also be on that list - terminated without prejudice.
The most enjoyable part was the people. They were great - supportive, helpful, a multicultural community all with the same goal...customer satisfaction. – less