client (Former Employee), Fraser Valley – May 21, 2014
Cons: as described
No shows of staff when scheduled for elderly, sick people whom are forced to be at home despite their debilitating condition and whom are abused emotionally and physically by not receiving help when need it. New staff is untrained, making clients frustrated. Staff leaves the company constantly and changes availability in the last minute. Absenteeism – more... is high. The work is attributed without respect to workers location. The salary is minimum wages. Workers are exposed to upset clients, due to management not handling schedules and communication well and lying to both clients and personnel. – less
Community Support Worker (Former Employee), Mississauga, ON – January 19, 2014
Pros: nice color of scrubs
Cons: horrible safety for staff
This company is all about making money. They do not have good patient care, as one hour visits aren't usually enough. They also pretend to care about your personal safety, but that is just company policy talking.
Office Administrator (Former Employee), Red Deer, Alberta – November 24, 2013
Pros: love the clients!!!
Cons: not a very organized company
The scheduler has not been able to set up a future schedule for staff and clients to look forward to.If problems arise, it is hard to get to talk to the appropriate managers to solve. I love working with the clients and they deserve more consistency in their care. The field workers are awesome, but they are terribly misguided by the office.
Care Aide (Current Employee), Surrey, BC – August 14, 2013
I've learned a lot from the monthly in services the management holds, from topics like dementia to risk management.
My schedule is always rotating, there is no set schedule, client lists change often.
My co-workers have always been amazing, I've had the pleasure of training a lot of them. But the hardest part of the job is saying good bye to the clients – more... once service is terminated. What I love most is the bright smiling faces of my clients, it keeps me going..... – less
Personal Support Worker (Current Employee), Barrie, ON – July 31, 2013
Pros: flexibility in your choice or declining of assignments
Cons: must have own vehicle
A wonderful company to work for. Must have a valid driver's license and vehicle which I do not possess at the current time which unfortunately leaves me without assignments. Other than that I would highly recommend that Personal Support Workers apply to We Care Home Health Services for employment. They have a highly supportive group of support individuals – more... working for them and my experience has been an absolutely awesome one!!! – less
We Care Calgary (Former Employee), Calgary – May 26, 2013
Pros: good hearted patients
Cons: just about everything;needs a complete overhaul
Very very high turn over.No definite rule to follow.Inexperienced lower and mid level management make on-the-spot rules according to what inadequacy they have committed,or better still,blame it on the patient or caregivers.No respect for caregivers and absolutely do not care for patients's welfare.Once paid their coordinators if they bring in more clients.Knows – more... nothing or very little about clients but very well versed on billing.Run! – less
Private Home Care Worker (Former Employee), Saskatoon, SK – March 31, 2013
Pros: working with the people
Cons: driving all over the city with 3 hour shifts
Going to a persons home and help them get organized for the next few days/ by doing a bit of housekeeping,/ taking them to the bank/ groceries/ visit to relatives/ talk to them as a visitor / sometimes letting them know that what they have done over the last few days wasn't the most appropate behavior/ Then to convince that there is another way. The – more... challenge was good. The office staff were usually behind me for communication with the family members. Working with different people, different ages, different personalities was a challenge that I enjoyed. – less