Program Manager
WJS Canada - Penticton, BC

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Job Summary

Under the supervision of the program director for Residential Community Living Services, the program manager will provide daily support and supervision of community living service programs in the Okanagan program. The program manager will implement and monitor policies, procedures and standards related to day-to-day services to the program participants and direct and coordinate the day-to-day management of program staff. The program manager will participate in agency decision-making, and is the primary liaison with the contracting body.

The successful applicant must possess:

  • Valid BC Class 4 Driver’s License
  • Current clean driver’s abstract
  • First aid and CPR
  • Non-Violent Physical Crisis Intervention Certificate
  • Minimum of one year direct care experience
  • Conflict Resolution Certificate
  • Certificate, Degree or Diploma in Human Services Field
  • At least 3-5 years proven experience in an applicable management position
  • Current clean criminal record check

Required Skill and Abilities:

  • Ability to work within a multi-disciplinary team environment
  • Adaptability and flexibility
  • Ability to provide critical incident stress debriefing and defusing
  • Experience working with challenging behavior
  • Ability to manage crisis situations effectively
  • Ability to work collaboratively with other members of the division team and CLBC representatives
  • Ability to perform on call duties on weekends and in evenings as required
  • Demonstrated skill in critical incident analysis
  • Ability to produce and analyze financial reports/budgets
  • Good working knowledge of Microsoft Office 2000 (Excel, Word and Power Point) and familiar with other computer based business software products
  • Fluent in English
  • Excellent writing skills

About this company
W. J. Stelmaschuk and Associates Ltd. -- also known as WJS Canada or just WJS -- contracts with governments across Canada to provide...