Logistics Implementation Specialist
WBMO - Mississauga, ON

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Logistics Implementation Specialist

WBMO is a Canadian based outsourcing company with offices in Mississauga and India. We specialize in logistics outsourcing for the local and national businesses. Our current business focus is in the back room operations of these companies. WBMO is 3 years young has experience some well deserve attention in the logistics industry. Our ultimate goal is to have multiple international locations and broaden our product offerings to other industry sectors were each location can specialize in a particular industry which is strongest in their region. Due to our exceptional growth we are seeking like minded individuals with entrepreneurial traits that would like grow with us.

Responsibilities:

You will be responsible for reviewing business processes, systems and documenting the activities for remote training and implementation to the WBMO’s support staff. You will be required to be at any customer’s location to fully understand the processes and tasks that will be transferred over to our team. Able to interact with client’s staff to extract vital information and processes details.

  • Prepare and present the statement of work and proposals for identified clients in conjunction

with functions and tasks that will be transitioned at WBMO remote location

  • Define project tasks and resource requirements
  • Track project deliverable's using appropriate Microsoft tool
  • Ability to lead a team to meet critical customer project deadlines.
  • Must have a passion for customer satisfaction and the ability to manage customers’ needs

and expectations.

  • Exercise sound business judgment to determine logical solutions to customers’ processes
  • Developing a thorough understanding of the customers' business and process needs.
  • Implement and manage project changes and assessment of results
  • Documentation of implementation milestones
  • Develop project plans specifying goals, strategy, staffing needs, scheduling, and

identification of risks, contingency plans, and allocation of available resources.

  • Present reports defining project progress, problems and solutions
  • High level of personal accountability and integrity
  • Constant communications with support team
  • Continue to look for efficiency's and synergies in processes and functions for clients
  • Managing customer expectations and addressing any of their concerns with the project
  • Ability to solve problems in a logical manner
  • Effectively serve as a point of escalation and remediation
  • Demonstrated success in project management of large projects
  • Constantly monitor and report on a weekly basis the progress of the projects
  • Deadline oriented with the ability to manage competing priorities under pressure
  • Highly motivated, energetic, and results oriented
  • Present reports defining project progress, problems and solutions

Required Skills:

  • Knowledge of both theoretical and practical aspects of project management
  • Proven experience in strategic planning
  • Training internal support team of variety of job functions and systems – via Video

conferencing and Team Viewer

  • proficient in project management software
  • Excellent knowledge of MS Office applications, including Excel, Word, and Outlook.
  • Excellent written and verbal communication skills.
  • Excellent organizational skills.
  • Industry experience Ocean, Air and Trucking
  • Experience in using logistic and dispatching systems
  • Critical thinking and problem solving

Other:

  • Languages – Fluent English, and Hindu or Punjabi
  • Valid passport required
  • Variable amounts of travel may be necessary for this position.
  • Able to travel in the USA

Compensation:

Competitive salary, room for advancement with health benefits, paid vacation


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About this company
WBMO is a Canadian based outsourcing company with offices in Mississauga and India. We specialize in logistics outsourcing for the local and...