As one of the most well known Mexico and Latin America specialized travel agencies, Wander Travel Advisers Inc., has been characterized to be an effective, proactive and innovative service towards clients located locally and internationally.
Wander Travel Advisers Inc., is co-partners with IATA, TICO, and ACTA. These organizations are focused primarily on the accomplishment of certain tasks and duties of the tourism companies. Therefore, has led us to have a great commitment of excellence of service, in order to satisfy the necessities of our customers.
To meet these needs, we have experts in destinations such as Mexico, Peru, Egypt, the Middle East, and Latin America, including experts in Marketing, Sales and Accounting. Together we have to become a dominant force within the travel industry.
We are currently hiring—and we'd like you to consider joining our team.
Under the guidance of the Sales Manager, the Europe Travel Agent Specialist is responsible for responding to incoming calls and emails from customers who have a interest in European trips.
DUTIES AND RESPONSIBILITIES:
Provide travel information to clients regarding European destinations, transportation and accommodation options and travel costs, and able to recommend suitable products.
Plan and organize vacation travel for individuals or groups
Make transportation and accommodation reservations using computerized reservation and ticketing system
Promote particular destinations, tour packages and other travel services
Investigate new travel destinations, hotels and other facilities and attractions
Provide travel tips regarding tourist attractions, foreign currency, customs, languages and travel safety.
SKILLS AND KNOWLEDGE:
Requires strong skills in customer service.
Well traveled, with an excellent knowledge in Europe
Experience in the travel sales industry, or call center environment , which would be an asset.
Fluent use of French, spoken and written
Capable to keep a conversation, write and read in Spanish.
High Knowledge in Amadeus and Sabre (Skills will be tested)
Willing to work as part of a team and individually.
Must be able to convey and comprehend product detail to meet customer needs.
High knowledge in Groups reservations.
Must be able to cope under pressure and be able to achieve goals
Must have a pleasant telephone manner.
Superior proficiency in Microsoft Office products.
This is a full-time permanent position offering a base salary of $32,500 + commissions.