Driver /Lead hand (Former Employee) – Kitchener-Waterloo, ON – 24 March 2017
Opportunities are endless, you get out what you put in. Hard work and dedication is acknowledged and rewarded. If you like a ever changing face paced environment I recommend. The thankful parents and students makes the poor weather at times worth it.
Admin (Current Employee) – London, ON – 24 March 2017
Since starting with Voyageur Transportation I have been presented with several developmental opportunities. Voyageur values its employees and supports their growth within the organization. The people are very pleasant and caring as well!
Recruitment Specialist (Current Employee) – Kitchener-Waterloo, ON – 23 March 2017
This is definitely a company you would like to work for. Here you are always given all the resources to grow and succeed. Everyone is very helpful and willing to share information. Great environment to work at. Communication is a priority and it makes all the difference in the world. Overall you always know where you stand, what the expectations are and you are provided with ways to meet the. People usually stay with the Voyageur for many years and it also tells a lot about the organization.
Patient Transfer Attendant (Current Employee) – Peterborough, ON – 23 March 2017
Love this job! Working with patients and healthcare staff that appreciate the work we do on a daily basis. Patients appreciate that we are getting them to where they need to go. Often we are moving people who couldn't get to home or an appointment with out us and our service. Most people that work here are graduates for a service job, which are incredibly HARD to get, so they feel they 'deserve' more pay etc. This job is a good job to gain experience and climb the ladder to get where you want to go! I love my job!
Patient Care, Making people happy, Getting People where they need to go
Days can be long, fellow staff can be negative or don't appreciate how good the job is
Patient Transfer Attendant (Current Employee) – Etobicoke, ON – 22 March 2017
Worked for Voyageur for 4+ years now. I can honestly say best employer I have worked for (and I've worked for many). I have provided ideas to management and they have implemented them. I work along side great people everyday. I get to take care of people and go home feeling good about what I do. Driving along the lake shore and downtown Toronto everyday is a sweet perk. Always cool stuff going on and a great view. Nice to work in a job that both indoor/outdoor.
Driver (Current Employee) – London, ON – 12 March 2017
Great co workers and immediate supervisors. Good job for part time work. I've mostly enjoyed working here, with only a few minor issues. Staff are good people but management needs to get back down to earth and realize that the people that work for them aren't slaves!
Patient Transfer Attendant (Former Employee) – Richmond Hill, ON – 9 February 2017
Horrible moral at this place of work. Don't expect to work where you start your day. Due to poor dispatching and resource management you may be a "Scarborough crew" but expect to be working in Barrie, Midland, Bracebridge etc. ... Dispatch and the hospitals have a bad relationship. Dispatch lies to them about their crews eta's and in return the hospital likes to leave out important info like weight. So when you show up and the pt is >250lbs don't expect a lift assist because dispatch has probably mismanaged their trucks and everyone else is hours away. For those of you who are paramedic, nursing, fire students this is a fairly good job to learn how to drive an ambulance sized vehicle, interact with hospital staff, pt's and family. Just dnt get comfy and dnt expect much.
Supervisor (Former Employee) – London, ON – 22 December 2016
Very poorly mamaged by upper management..if you ever see them. Management has no clue what the employees actually have to do to make their "wonderful ideas" work. The computer programs and computers themselves are ancient and continually breakdown, results in everything being done manually...yet nobody has been trained how to do it that way...chaos for drivers and customers. Many longtime employees treat new people poorly, often bully them, swear at them..if you complain nothing is done. HR is a joke, they are too busy trying to look "pretty" and don't get much done. There is a huge disconnect between each division of the company and they don't want to hear about what doesn't work...you must find a way to make it work to managements satisfaction, which can change almost daily.
Human Resources (Former Employee) – London, ON – 20 September 2016
A typical work day was chaos. Very little support from upper management as a lower level manager. I learned a lot about what I didn't want in an employer or in a career. Co-workers made the job tolerable and I met some of my favourite people here. The pay is poor unless you are upper management (VP or above). I've seen many reviews saying that management (assuming lower level, ops) is awful, but there is no support from upper management, so what can be expected? If you need experience, get it and move on. There is not much commitment to safety, morality or ethics here. Will not be a lifelong position you'll want to keep regardless of the role.
Patient Transfer Attendant (Former Employee) – Owen Sound, ON – 7 August 2016
This company is a horrible company to work for. HR is completely useless. Pay is pathetic, $12 an hour is definitely not worth the what you put up with from supervisors, the hours you work and the way you're treated picking up and dropping off patients. I heard and experienced supervisor degrading people, yelling and swearing at employees in front off other staff and gossiping about workers to other workers. If you injure yourself they treat you like absolute garbage with no concern about how you are. For anyone thinking about working for this company, think twice, it'll be a huge mistake. You'll be treated horribly. Not worth it.
Everything. Treatment, pay, hours and lack off recognition for any good you've done.
Patient Transfer Attendant (Former Employee) – Owen Sound, ON – 5 August 2016
This place is horrible, honestly, don't even bother. $12/hr to transport sick people...are you kidding me? All you'll be doing is making the family that owns the company richer and richer...seriously think about what you're about to apply for. If your a paramedic student and someone tells you Voyageur is good "stretcher experience" that's a joke..The only thing you'll gain here is a lifestyle well below the poverty line. Read all the other reviews...its not like its a conspiracy, its just a horrible, horrible, greedy company. Honestly guys...nothing positive here and management is a joke BIG TIME. Have a good day everyone
Patient Transfer Attendant (Former Employee) – London, ON – 13 June 2016
This company is a joke. You will make $12 an hour to transport patients in and out of hospitals. There are companies who pay more for people to deliver packages. Management is completely backwards. High turnover rate due to low wages and mistreatment of staff. I once overheard a manager swearing and belittling a supervisor while HR and other staff members were present. Oh yeah, another thing... HR is not there to help you. Have a problem? They're on vacation. Pay is messed up? Wait 6 weeks for it to be fixed. This job is only ideal for paramedic students during summer or between their schedules. Don't expect to be treated nicely or any praise for using your medical skills. While on the job I saved a handful of patients lives, and had patients die while transporting. Not once did I have any praise or have anyone speak to me about next steps. All while making $12 an hour.
Medical Attendant Voyageur Transportation (Former Employee) – Windsor, ON – 29 April 2016
Only on call shifts but when highered was supposed to be full time/ part time. They have the government grants for each person that's highered and then not giving them any hours besides on call. They won't give you your emergency response trainning card after completing the course. Legally you need to have that card in your wallet but they try and make u pay 150 to get the card when they didn't even pay for the course it was substidize by unemployment! You have to beg for hours, beg for you to be paid for hours that you have worked. You don't get on call shift pay or night shift premium pay , they say you get a higher pay for those shifts. You put out a lot of money on uniforms , trainning, police clearence, to do tests and alot more things needed. Then you get no hours after being there 4 months I had 5 real shifts. Management is very unorganized and just tell you what you want to here but does not care to change the way they mistreat there employees. They use people and treat them like a piece a trash, lie to you from the start. I've never been so unhappy at a job, felt so used. Had to beg to get hours or get paid for hours you did work. The employees that have been there make it like a soap like days of our lives. Like grade school drama and they hang u out to dry. They won't help you. Will let you sink when needing any kind of help, throw you on something you weren't trained to do cause they don't feel like doing it. This place should be closed down.
The type or work is great, just to bad it's with this terrible company
Emergency Medical Responder (Current Employee) – Windsor, ON – 27 March 2016
If your only looking for EFR certificate(that you wait 3 months for or pay $100 for after its been grant paid for) ok but if your looking for employment forget it. This company uses people to obtain grant funding and could care less if you actually need employment to provide for your family. It's very high school clicky and will feed you whatever excuses imaginable. No other place you can be employed for 3 months but never actual clock in 1 hour, something is wrong there. Lots of money you put in obtaining CPR certificate, police clearance, Immunization etc...but you WILL NOT get any money out of company no matter how willing you are to work for your income. This company has a HUGE turnover and I see why. Which is sad because I'm sure lots of good people are lost that way. PAID TRAINING - NO!!..GOOD LUCK try to get your money out of this company THEY DON'T PAY.
Dont pay, lots of money put in none out. HUGE TURNOVER
Patient Transfer Attendant (Former Employee) – London – 28 February 2016
The Good: Great amount of time spent on training, and they really prepare you for the job. Overall, really rewarding job and it allows you to get some good hands on experience working with people. The staff are very knowledgeable as most of them are graduated paramedic students, or have been but through a first responders course. The front line people are a great group of people.
The Bad: Hours get promised, but it is impossible to earn a decent living. You are expected to be on call for shifts without any guarantee of hours. Shifts can be between 0-12 hours. Very hard on your back and body as you are lifting people on a stretcher, and possibly with a partner who cannot lift well. You will get sent home whenever possible to save on labour costs. It is very unorganized due to high turnover rate and very poor management. Employees are not really valued in this division.