Feeling of Accomplishment by Helping Others, Enjoyable Interaction with Clients and Clients Families, Enjoy Working with Co-workers as A Team..
CCA (Current Employee) – Truro, NS – July 6, 2015
This job requires a person who is totally dedicated to helping others, feeling self-accomplishment without looking for monetary reward. (ex Salary, Recognition by Employer etc.) You are required to work independently, with little or no immediate supervision and must be able to make Critical Decisions on your own, sometimes regarding Clients Health and sometimes life and death situations. Client and Employee Confidentiality is of utmost importance.
Work indpendently, manage your own time somewhat, sense of fullfillment for assisting others, can be fun and entertaining, more opportunuty increases with senority.
Long shifts, Work evenings, weekends and holidays, maintainning a reliable car at all times, flexibilty can be challenging.
Personal Support (Former Employee) – Thunder Bay Ontario – June 1, 2015
Great Clients, Terrible Office Staff very cold and uncaring, almost bullying you to fill clients that need to be seen if you are done. No medical or dental benefits for Personal Support Staff. Not allowed to say hello or chat to planners, Manager is terrible and out of touch every email sent is negative saying we are not doing our jobs right, never a pat on the back. Some planners are very rude, you are only hired in the office if you are family or know someone. Really cheap company very unorganized office can't find ppe and you have to refill you hand santizer little bottles when you go in. no lanyards and plastic id badges cheaply made. I am so glad I no longer work for this very negative company. At first I thought it was an honor to work for von but I soon found out it was worse than any other place I had worked. Very Sad that the office staff does not care. Oh and watch you're pay because mine was always less than what I made. Oh and they pay you a cheap precentage towards dental health benefits. Youre Ros will always be screwed up. Lack of hours or too many it should be called unplanning
I had a job to pay my bills, Nice Clients
No Health Care, Negative Office Staff Only hires friends or family in the office
Licensed Practical Nurse (Former Employee) – Antigonish, Nova Scotia – May 12, 2015
Overall, I think this organization has a good reputation for delivering quality services to their clients. My experience began positively, but ended as one of the worst experiences in my long nursing career. I was bullied for over a year by a co worker. Neither management or union knew what to do with this employee, and even though I documented numerous incidents, it had to be proven. It appeared to me that there was more protection for the bully than the bullied.
Salary and benifits were good, and lots of educational opportunities. Autonomy
Need clear guildelines for conduct that will not be tolerated.
Admin (Former Employee) – Calgary – April 13, 2015
Management has strong personalities but not positive healthy people skills. Gets frustrated easy, no patience, does not like to work within a team as there is only one way to do things...their way. Sad that a great organization can't find more suitable management
Home Helper (Former Employee) – London, ON – November 24, 2014
I loved working here for the fact that it was such meaningful work and I always felt like I was making someone's day better. The management were incredible nice, however, there was lack of organization between staff and management at the office. Clients were booked on stat holidays that we didn't get paid for, and we had to call those clients and apologize for not being there and have to move them to another day (I was very confused by this). There was not really any routine with the job as schedules were different all the time, and there definitely wasn't any sense of team as you were out on your own all week, except to drop your timesheet off at the office. Schedules were also tight somedays making it hard to get from client to client in time, or even eat a proper lunch for that matter. Overall, it's meaningful work but lack of organization within the office can cause some frustration.
lack of organization, no routine, minimal training
Over Management with no accountability for poor managment
Client Service Associate (Current Employee) – London Ontario – May 7, 2014
The organization is top heavy with management and do not support, empower or train their employees properly, therefore setting them up for failure. They talk extensively about a positive work environment, but my experience is less than positive with sneaky and behind the curtain backstabbing by management. Accountability for management is non-existent as any errors or failures are immediately blamed on lower level staff. They pile on the work, but give you no additional support other that a "in house training" which was little more than a powerpoint presentation. Once you are "trained" you are expected to be an expert. Not much room for a life outside of work due to schedules constantly changing and shifts changing. Very confusing as the are constantly adding or changing policies, systems, practises. Very frustrating as you never seem to be able to stay on top of all the expectations. The people that suffer the most? The patients and lower rung staff.
Home Support Worker (Former Employee) – Stewiacke, NS – March 24, 2014
I thoroughly enjoyed working with this company. I had a good clientelle. Was always happy to do my job. I learned alot about the different disabilities, that I worked with. I also learned alot about different cultures. I enjoyed working with all the different workers. The hardest part of the job is when you lose a client to their illness. Meeting new people and finding out about their lives. Very much enjoyed my clients.
being able to provide the day to day living skills, to clients . also, seeing the client happier that they get to stay in their own homes.