Daily struggle to break team "silos".
Manager; Dealer Credit & Operations (Former Employee) – Aurora, ON – 22 February 2017
While I have had many positive experiences with the Volvo Group, the current environment at Volvo Financial Services in Canada is one of dis-function from a management perspective.
While individual teams work well, and do communicate with each other when necessary, there is no Leadership from the current Managing Director, whom actually seems to encourage team management silos, and prefers a "passive-aggressive" management style. The most enjoyable part of being a member of the VFS team is the people/staff, and their willingness to give a little extra to deliver excellent service to both external & internal customers.