It's a good place to work.
Pros: free lunches (sometimes), extra breaks, voluntary time off, and rewards based on performance.
Cons: dealing with customers over the phone.
A typical day at work would be sitting in front of a computer all day taking in calls about a customers problem or questions about their device and you would have to troubleshoot the device over the call to try and solve their issue.
I learned how to use and troubleshoot specific apple products.
Management was great at volt. They would always talk – more... about performance at least once a week on a team meeting. They would always be there if any issues arrive to help out.
Hardest part of the job is dealing with irate customers, or customers who can't follow directions. The customer was thing that made the job hard. Dealing with actual issue with the product was easy.
Best thing about the job is receiving a survey from a customer to tell you how you did. These surveys are common. – less