Customer Support Specialist (Former Employee) – Burlington, ON – 25 January 2017
This company is all about the bottom line, no room for advancement, do not see potential in their employees Benefits are mediocre, owned by US company more focused on Storage Management then their own product
Definitely find out the inside and out of Vmware products First crack at all Certifications before Mainstream IT gets a chance to take them On site Teaching Instructors Time out for Learning and upgrading
Senior Operations Analyst (Former Employee) – Burlington, ON – 5 April 2016
I've been there for 10+ years from when the company was at just 560 employees to 19,000+ strong.
VMware focuses on work/life balance. They give you the tools needed to be successful and help keep the business moving forward.
The hardest part of the job is leaving at the end of the day. There are so many perks (and sometimes too much snacks) and with everyone having the go go go/shoot for the stars attitude it is easy to do business.
Everything, from the desks, to people, volunteering, food.
Sometimes moving to fast to the next platform without stabilizing the infrastructure can cause gaps
Technical Support Engineer (Former Employee) – Burlington, ON – 22 March 2016
A lot of work during the working day, have a good working environment where everyone helps the other when have critical situation. Offerring courses to keep following the technology and the new of the new products
Excellent Product Portfolio and flexible work environment
Enterprise Client Executive - Central Ontario (Current Employee) – Toronto, ON – 14 March 2016
VMware is a great place to work and has a great portfolio of products to sell. VMware offers a very flexible work environment with flexible hours. Management is great but sometimes offers limited career advancement opportunities.
Challenging, fun, and rewarding work, sometimes at the expense of life
Data Integrity Manager (Former Employee) – Ontario – 1 March 2016
Fast paced work, with goals accomplished! Good support of family commitments, though there were often long days of work as well. Some great managers, some awful. Lots of community involvement projects!
Disqualified recenttly hired/promoted managers senior managers not knowing their rol at all in support ogranization at all
Staff Engineer (Current Employee) – Toronto, ON – 27 February 2016
Low qualified recently (starting 2013/2014) hired/promoted managers/senior managers, not knowing their roleresponsibilities at all in support organization. Very dissatisfying. It's very bad that technical people have to teach/describe their technical managers (many not all) what are the basics of IT. A technical manager in IT should at least know what is Network, what is storage what is OS what is database the least, just the names at least! This is all senior exec/VPs and director faults not to manage hiring process accurately and the CEO could be the most responsible person.
An excellent company to work for - until they closed the Burlington office.
Manager of Technical Support (Current Employee) – Burlington, ON – 8 February 2016
Working at VMware was an incredible experience. The culture was unmatched anywhere I have worked in the past. They provided excellent compensation, exceptional benefits, and a great work environment. I would gladly work there again.
Above all, the people made it great - from the cleaning staff, office staff, front line support staff, to the managers, senior managers and above. The work environment, benefits, opportunities to travel to other locations, free drinks and snacks, compensation package
Escalation lead (Former Employee) – Perth, ON – 3 November 2015
It was a great position and working with nursing staff was excellent. I completed some very big projects including, replacing over 75 thin clients, 250 pc's, ergotron nursing stations, 100 Lexmark printers, over 40 physical and virtual servers and upgrading 12 data closets with HP Procurve switches. I installed a Aruba wireless solution with over 20 AP's in a two site facility. I was primary lead in the Smiths Falls Redevelopment, working with vendors and ensuring continuity and scheduling of services. I managed all devices and it was a very demanding position and still have a great many friendships since I left to pursue the position at MicroAge.
Fun, Friendly environment to work in, great corporate culture and employees
SOFTWARE LICENSING ACCOUNTS SPECIALIST (Former Employee) – Burlington, ON – 27 February 2015
Typical day will be going to your own office cubicle, checking voice-mails, logging into workstation and work with new client support tickets, follow-up on existing support tickets by email or by phone with news of issue resolution or work still in progress.
I learned to manage time effectively, working as a team together, chairing (hosting) team meetings, learned about the company's many software products, learned how to work the internal web portal systems and internal corporate operations, such as how product sales and distribution work and also up-selling support contracts.
I had 3 different managements during the course of my employment and all were excellent to me and treated me well, as well as helped me a lot during my tenure.
All my former co-workers were excellent, energetic, and outgoing people I've ever known. We always liked to help each other many times. I have formed lasting friendships with many of them and I still keep in touch with them today.
Hardest part was when complete system migrations happen and our entire processes, or method of doing work change such as corporate business changes and system changes. Old system, and interfaces phased out and change over to new. Usually, it takes a month to get used to the new changes.
Most enjoyable part of the job for me is always looking forward to the customer's satisfaction everyday when their issue was resolved by me. Also their corporate culture was a great experience, such as charitable events, the catered food, free video games and arcade games to play on down times. They offer flexiblemore... work hours, such as mornings, afternoon and night shifts. (24/7)less
Free snacks and drinks, flexible 24/7 shifts to choose.
Unpredictable departments restructuring can happen.
I was sad to be laid off from VMware, and not just for the lack of job reason. I loved working for them.
I have never had managers so involved in a positive way, wanting to know what they could do to help make my life easier and finding the right strings to get the technical people to respond to me.
My team in the Burlington office was very close, going out for lunches and eating together, and helping each other out even if it wasn't necessarily our job to do so.
The hardest part was really just scheduling meetings, when you had team members in California, Colorado, Burlington, Ireland, and India it was really hard to find a time slot that worked for everyone.
I really enjoyed having flexible hours, and the ability to work from home. When winter hit really bad I didn't have to worry about traffic. There was also weekly catered meals, and bagel/pastry day where breakfast was brought in. And free coffee, soda, juice, an espresso machine with all the syrups, snacks and fruit and vegetables. I have them to partially blame for my waistline.
Flexible Working Hours, Work From Home, Catered Meals, Snacks, Free Drinks/Coffee, Foosball, Pinball, Arcades
Senior Infrastructure Consultant (Former Employee) – Toronto, ON – 25 November 2014
• Sole person responsible for IT infrastructure • Organized and coordinated the relocation of the company headquarters • Migration of Novell Netware servers to Windows NT, and Token Ring network to Ethernet • Migration from ccmail to Exchange 5.5 mail server • Design and configuration of the Linux firewall, Cisco PIX firewall, Apache and IIS web sites, MS Exchange 5.5 email server, Shiva virtual private network system and network security, Citrix server, FTP server • Implemented the conversion of servers and workstations from Footprint Software network to Wealth Management Solutions network. • Ensured availability and confidentiality of hosted applications and their data for banks and other financial companies • On-site consultation for companies in the financial industry for networking and software needs
Great work environment, good place to start an IT career
Technical Support Engineer (Former Employee) – Canada – 6 May 2014
Overall VMware is an excellent employer, with great work environment. For the most part it's well managed. It's an interesting place to learn about virtualization and how a datacenter is managed. Maybe not so much for someone with a lot of hands-on experience or who wants to work directly with provisioning IT services to end users.
Excellent work environment.
On a busy day it can feel a bit like a sweatshop, Limited opportunities for gaining skills outside support.