VMC Consulting Employer Reviews

I should start by saying that, personally, I was treated pretty well while I worked there, but things started going downhill at the end.

I was a Support Engineer on the Exchange Admin team in Fargo, ND. Our daily routine was to handle support cases assigned to us and to answer calls received in an incoming phone queue. The priority is to take on as – more... many new cases as possible, before the SLA limit expires, while letting your existing cases suffer.

Daily we could expect to be treated like children - we were berated as a group, and we could expect to be told how bad we were at our jobs on a daily basis.

The management would actively work to exclude Microsoft (VMC's client) from the operations as much as possible. They would often tell employees that the client was wrong and that we should not tell the Microsoft-employed tech leads what was going on. VMC management would often give us instructions that would conflict with Microsoft's.

When you start working you will actually be employed by Volt Workforce Solutions. You receive few benefits as a Volt employee (you have to work an extreme number of days without absence, in order to qualify for holiday pay). The health insurance is terrible and is not accepted at some of the local hospitals. You do not accrue vacation or sick time.

They tell you they will roll you over to be a VMC employee after a year of employment. When you get close to a year, that's when they start writing people up for small things. Most of us believe it is so they don't have to roll you over and give you benefits. It is cheaper to hire a new employee and train them.

One employee that consistently had good customer surveys and was a very knowledgeable engineer worked a small amount of overtime on a Critical Situation call, late at night. He sent an email to the manager, but she did not read it. When the engineer came in the next day, they wrote him up and gave him his "Final Written Warning." He had never received a verbal or written warning in the past.

Another engineer was married and had children. He also went to school. He took the job with the understanding the hours were 8AM to 5PM, Monday through Friday (we were all told this). The hours changed and he explained he needed to stay 8 to 5. They scheduled him outside those hours very often, when other engineers could take those shifts. When he asked about it, the manager told him "If I am signing this internship form for you, then you need to work these hours for me." The engineer quit/was terminated shortly thereafter.

This is the only company I have ever worked for where I have felt the management actively held me back and kept me from doing the best job I could.

If you want to gain good experience supporting Microsoft Exchange, it's a good job. But I would not recommend it to anyone that is looking to stay in a position for more than 6 months. – less

A typical day at work consisted of waiting for daily reports for drug test results to be inputted. I learned some of how a pharmaceutical company works. Management was not very consistent with helping. My co-workers were helpful. The hardest part of the job was the constant waiting for work to come in. The most enjoyable part of the job was learning – more... the business in general because it challenged my mind. – less

The job utlised my interpersonal skills as well as my linguistic skills on a day to day basis. It involved translating,proof reading and software testing to identify any software or language issues present. A full report on each individual bug would have to be written and good communication skills were paramount for the job role. Many times a series – more... of software tests would have to be performed under strict time frames which required a high level of prioritisation and good time management skills.

Co-workers were of all ages and cultural/ethnic backgrounds. Having such a diverse group of people working efficiently towards a common objective showed the competence of the management which included Microsoft employees. Due to the friendly and positive atmosphere at the work place, it was very easy to build good relationships between individuals.

Some negative points of the job entailed repetition, which at times was not very intellectually stimulating. Reproduction of certain bugs was necessary to identify the underlying issue and this at times could prove to be tedious and time consuming. The fact that the contract was Ad-Hoc also meant that hours were not guaranteed, and were souly dependent on the software available to test.

The most positive aspects of the job as previously mentioned involved the interaction between co-workers and the atmosphere in the work place, which I believe is a very important factor in any job. The chance to help micro manage new recruits and groups of individuals was also something I enjoyed. – less

I absolutely loved working with VMC Consulting. I enjoied the day to day challenge of meeting every individuals needs and exceeding those set by the company. Working with my peers was like being around family all day long. Everyone is so helpful and compassionate not only to t he customer but to you as a colleague as well.

VMC is a fast moving corporation with good relationships with well know organizations. The environment is ever changing, and very demanding due to the competitive nature of it's clients. As a result, VMC provides a great foundation for experience on many levels including technical expertise, and management. On the down side each day is a fluster of – more... reactive mitigation, and high demand of the individual employee. This creates a high stress environment with little compensation. The people you work with, on all levels, are a pleasure, but those relationships are short lived due to the high turn over rate. – less