Pros: fast paced environment and the clients
Cons: unpredictable (long hours)
Unpredictable and challenging, but made my days interesting at work. I had varying responsibilities, which included; scheduling, payroll, doing groceries, training staff, participating in second interviews, budgeting funds for clients and the home, facilitating monthly staff meetings, supporting the clients through daily routines; basically ensuring that the home run according to company standards.
I learned to be patient, prioritize and delegate duties, be team player, and lead by example.
Management: I was the middle man between upper management and staff in the home. This put me sometimes in an awkward position, but it was part of the job.
Co-workers: Most of them I learned from and could rely upon.
Hardest: Resigning from my position as Residential Manager, because it was hard to juggle both school and this job. Mostly saying goodbye to the clients and staff
Enjoyable: Seeing growth in the clients and staff members