Sr. Global Operational Regulations Analyst (Former Employee), Miami, FL – January 28, 2013
A true global operation that toucheds the daily lives of most people in the face of the earth than any other I have been associated with. Your work there really means something. Will like to get back in the future.
Customer Service Rep (Former Employee), Miami, FL – January 18, 2013
Pros: amenties, paid holidays, advancement, and plenty of overtime
Cons: cons some manager attitude
A typical work day for me was working in a deadline driven environment. I knowned how to listen and understand the customer need. Also how to relate to the customer and most importantly I learned how to be patient. Management was okay, they were willing to listen to your idea and inpute. My co-worker were harding working and willing to lean a hand when – more... you need help. I enjoyed talking to customer and assisting their need. – less
Very analytical position dealing with high dollar claims.
Sr. Dispute Representative, I (Current Employee), Highlands Ranch, CO – January 11, 2013
Pros: excellent benefits, generous pto allotment and a great bonus structure.
Cons: new management, not trained on their staff’s functions
This position requires excellent exceptional verbal and written communication skills with a comprehensive understanding of the cardholder dispute process, card processing, the bankcard industry, Visa’s Operating Regulations, and the arbitration and compliance process. You must be Capable of making sound business judgments in a fast-paced, dynamic environment.
In – more... the four years I’ve worked at Visa, I’ve learned a lot about the financial and bankcard industry. In addition, I’ve become a SME for Visa Operation Regulations and have become the go to person for my team. I’ve lead many projects and trained JR staff members on Visa International Operating Regulations. – less
Technical Support Analyst (Former Employee), Foster City, CA – January 7, 2013
Like most any other professional work place, when the industry is up the environment is also up, when the industry is in turmoil - so is the environment on the job. If one can bend in the wind of the swings they can do well here.
Quality Improvement Consultant (Former Employee), Paddington – November 2, 2012
I found Visa to be a very good place to work, and my team/management were very supportive. There was lots to learn, and progression was something the company was keen on. I learned a lot in my short time there, about customer satisfaction, reporting, invoicing, and the business itself.
Sr. Service Support Specialist (Former Employee), Baltimore, MD – October 29, 2012
Pros: great work environment, benefits
My time with Visa was definately a great experience. I not only was selected to Relocate with the call center from Baltimore to Miami, but I was cross-trained, promoted, and assisted in training several departments including: General Customer Service, Follow-Up, Report Initiation, Data Management, and Operations Support. My versatility in these roles – more... have given me a great skill set to use in future endeavors. – less