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Virgin Mobile
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76 reviews

Virgin Mobile Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Virgin Mobile -
Manager (Former Employee), Toronto, ONAugust 5, 2012
Virgin mobile was an over all enjoyable workplace. My co-workers were friendly and outgoing and in the years I had worked there I learned alot of valuable information that I will carry along my way. The most enjoyable part of working for Virgin was being able to interact and help the customers.
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Nice place to work at
Wireless Sales Associate (Former Employee), Windsor, ONJuly 29, 2012
Loved the place worked with all my heart. Got along great with everyone but the Regional Manager always had it against me.
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Virgin Mobile
Assistant manager (Former Employee), Barrie OntarioJuly 17, 2012
Pros: cell phone if i wanted one
Cons: none that i can think of
A typical day at work with Virgin Mobile, I would open or close the booth, cell phones,plans and accessories. I learned more about phones and plans and accessories every day. The management at the booth wasn't the best but we did our job as best we could. The co-workers at Virgin were all great, we all got along. There was no hard part of the job because – more... I loved every minute that I worked there. The whole job was enjoyable. – less
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We Loved going to Work
Store Manager / Sales Manager (Former Employee), PeterboroughJuly 14, 2012
Pros: benefits, support, rewards, salary, commission, training
Cons: having to leave
A typical day at work was always worth have, as manager it was my job to not only make sure "the job got done" but to also make sure that my staff enjoyed their jobs and wanted to come to work. With a wide sense of humor and an always positive attitude it was easy for my staff to handle stressful situations and enjoy what they had to do.

My ability – more... to allow my staff to enjoy their job was made easy by a very solid and positive support of regional managers, district managers, and follow managers that were always willing to lend a helping hand when ever it was needed.

My hardest part of the job was when I had to fire an employee, my staff and I always had a very positive work relationship, when ever I did have to terminate their employment i spent some time before hand providing a list of available jobs in the area that I believed they would exceed in very well. – less
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Great people small location
Sales Associate/Product Expert/Key Holder (Former Employee), markham ontJune 6, 2012
Pros: great perks, amazing commision
Cons: distance was an issue and the wasnt enough training
There were slow days and busy days.
I learned a different type of sales tactic.
Management was good as well as my co workers.
Hardest part was trying to learn the system on my own with out the help of my co workers
The most enjoyable part was seeing the satifaction on the clients/customers face when i was able to help them beyond thier expectations
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good environment, fun
Mobile Specialist/Sales Representative (Current Employee), Burlington, ONJune 1, 2012
Working for Virgin Mobile is fun and can be self-satisfying

however working in a commission based environment is not always a good thing. It can actually become demotivating, especially when you see others doing better than you are and when management is not working their hardest to motivate their employees.

Some of the management is excellent, others – more... are not so great.

Great experience but I am looking for new experience and being a sales person is not a strength of mine. – less
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Middle Man
Sales Associate/Manager (Former Employee), St. Catharines, ONMay 28, 2012
Pros: meet alot of great people
Cons: not alot of work
I was employed when virgin was new to canada. We did not offer the same deals and phones as they did in the USA and got alot of flack over that. It was a great pay as you go system but really there was nothing to it other than programming phones and taking peoples money.
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Everything was good because each and everyday at work, we were competing with sales and that made a great friendship to my colligues
Call Centre Agent (Former Employee), Johannesburg, GPJune 21, 2014
Pros: couple of drinks to celebrate our rewards on reaching targets
Cons: long hours in terms of follow ups
I learned that anything is possible if only u can put effort on what you are doing. The management was good and i cant complain about it, and the hardest part of the job i never came across it because daily target was so easy to reach. The most enjoyable part of the job was that, we were working as a family so that we may avoid conflicts at a work place
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Educating and Productive
Fron Office IT (Former Employee), Johannesburg, GPJune 19, 2014
Pros: the grave train on fridays
Cons: long hours
Good working enviroment
Great leaders
Enjoy working with people
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Fun workplace
Customer Service Rep (Former Employee), Trowbridge, ENGJune 18, 2014
I enjoyed working here as its very lively and you get to engage with all sorts of people. It was a very fun and intersting place to work.
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Working enviroment at Virgin Mobile
Sales and Retenetion (Current Employee), Johannesburg North, GPJune 17, 2014
Pros: friday happy our and weekend off
Cons: job security
•A typical day at work

> Responsible for answering allcancellation calls and enticing the customer to renew cell phone contract, through the skilled sale of key offers, handsets and solutions
> Responsible for proactively calling all cancellation faxes received and enticing customers to renew their contracts, again through skill and superior offers

•What – more... you learned

>I've learned customer behavour and patient for reaching the main goal and working under pressure and being target driven
>I've also delevoped working with different people and being able to work with a team

Management

>The management at Virgin Mobile has been great individual with inspiring skill of dealing with employees
> The management communication is lacking to the lower stuff

• Co-workers

The company culture is one of the main factor making it easy getting along with co-workers working together as a team in a friendly enviroment

•The hardest part of the job

The retrenchment process that recently take place at work and having to reduce head count

•The most enjoyable part of the job

Recognition ceremonies and rewarding of hardwork – less
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Wonderful people and products
Team Lead/Advisor (Former Employee), Valley, WAJune 16, 2014
Pros: great work environment, great people to work with and work for, fun atmosphere
Cons: scheduling conflict
Learned that I was a better salesperson than I first thought. Management team made the workplace fun and exciting. The work environment was friendly and enjoyable, loved coming in to work. Team competitions and rewards (prizes) motivated workers to do their best, along with encouragement from management teams, supervisors and fellow advisors, Enjoyed – more... teaching customers how to use new products and services we offered. – less
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great place to work in
sales consultant and 2IC second in comand (Former Employee), Cape Town, WCMay 13, 2014
Pros: no free lunches
Cons: very long hours
its a wonderful environment the customer makes it fun.
seeing new customer and dealing with different indicials
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Fun work place
ACCOUNTS PAYABLE SUPERVISOR / ASSISTANT ACCOUNTANT (Current Employee), Johannesburg North, GPMay 13, 2014
Pros: duvet day for good work done
Cons: month end
I love a friendly and young vibrant environment. Management is on point the work culture is perfect
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just work no learning
sales excecutive (Former Employee), Mumbai, MHApril 27, 2014
Pros: freindly envoirment
Cons: long hours
initialy to start in sales it was ok and i learned sales in virgin mobile it was good working over there
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ok
sales rep (Former Employee), Pietermaritzburg, ZNApril 13, 2014
Pros: work in your own hours
field trips, outings, lunches, fun
there was so much to do in your time that you had
meeting new people having fun with them while selling a contract to them
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Good
MIS Executive & Auditor (Former Employee), Mumbai, MHMarch 21, 2014
Pros: good
Cons: na
Good Workplace
Enjoy Working there
Good Management
Good Workplace
Enjoy Working there
Good Management
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Efficient and wonderful workplace
Call Centre Agent (Customer Care) (Former Employee), Johannesburg, GPMarch 10, 2014
Pros: good atmosphere, team building activities
Cons: short breaks
A day at work would include assisting customers with queries they had. I learned about the difference in billing both on prepaid and contracts. The coworkers and management at Virgin Mobile are lively and very wonderful people to work with, they provide an atmosphere that is less tense but fun, however professionalism was required so all this was balanced – more... excellently. The hardest part of the job was dealing with highly aggravated customers, but with time one gets used to such situations. The enjoyable part of the job was the atmosphere itself and the fulfillment in assisting customers fully. – less
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Company provide free healhy snacks once a week and drinks are free!!
Retention Agent (Former Employee), Walnut Creek, CAMarch 6, 2014
Pros: free healthy snacks.
Cons: not good if your a contractor.
Managers/ employees are great to worked with. I would like to work back with this company again.
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lovely place to work
customer services (Former Employee), trowbridgeFebruary 10, 2014
Cons: long hours
virgin mobile was a great place to work, and working with friendly people
working for virgin mobile ment working quite long hours handling phone calls, and interact with customers..