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Virgin Mobile
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109 reviews

Virgin Mobile Employee Reviews

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Awesome part-time job, great flexibility and constantly learning new technologies
Sales Consultant (Current Employee), Vancouver, BCJune 14, 2015
-great management that offers staff lots of flexibility and advancement opportunity
-awesome co-workers to work with
-very busy locations. Has lots of opportunities to hit personal/ store target
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Fast paced environment, always changing
Store Manager (Former Employee), calgaryJune 3, 2015
Cons: work/life balance, stress
The four years I spent at Virgin Mobile were interesting and never boring. You are always learning new tech and how it benefits your customers lifestyle. You must always be connected to the job as its an expectation, this can result in poor work/life balance. Metrics are of the utmost importance and you are always worrying about them on a day to day basis.
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comfortable sized store with great spacing
Sales Representative (Former Employee), torontoJune 1, 2015
Pros: Discounted phones and plans
Cons: not enough hours
usually would open the store. count the till and finish productivity paperwork. then proceed to help members find plans and devices that match their needs. I learned about the telecommunications industry and how Important customer service is.
Co workers made my job even better with our efficient team work.
hardest part of the job was selling accessories for devices when kiosks around the store sold them for a much lower price.
most enjoyable part of was interacting with new and current members of virgin mobile
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Very fun and fast paced work environment
Assistant Manager (Former Employee), Toronto, ONApril 29, 2015
Pros: Awesome coworkers
Cons: Downtime when the mall wasn't busy
A typical day at work for Virgin Mobile didn't exist. Working for VM is anything but typical. We would have all sorts of customers (at VM they're referred to as "members"). For argument's sake though, you would come in and click-in for your shift. Maintain a clean work environment, update records and sales metrics as the day went along and assist potential or existing members as they came by. I learned a lot about the telecommunication industry during my time at VM. Management was always very friendly and understanding. Co-workers were also very friendly people as they are the types of individuals that you would want working for such an industry. The hardest part of the job was trying to meet sales targets on days when no one really seemed to be visiting the mall. The most enjoyable part of the job was without a doubt the interactions you would have with the members and mall patrons.
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Fun and Competitive
Customer Service Rep (Current Employee), calgaryApril 24, 2015
Its a great company to work for. Love the people and the job. Good brand and super easy to sell. Teaches all sort of different skills which mostly include selling services and mainly customer service.
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Good
Sales Representative (Current Employee), Toronto, ONApril 2, 2015
great work place, just looking for more opportunities. something a bit more local and that pays better as well. everyone at the store is amazing,
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It was a family
Sales Representative (Former Employee), Lloydminster, ABNovember 17, 2014
I wouldn't have left this job if I had the choice. I wasn't able to transfer back to Lloydminster after living in BC because of the full staffing. I worked here for two years, and my coworkers had become a small family, still keep in touch and hang out with them frequently. It was a fun work environment for sure.
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Gave me insight to the retail side of Human Resources
Assistant Manager/ Team Leader (Former Employee), Brampton, ONOctober 27, 2014
Pros: saw new people everyday (customers)
Cons: had to be on my feet all day
I was dealing a lot with seasonal employees for September (back to school) as well as December (Christmas) in order to accommodate seasonal sales demands.
I also maintained weekly and monthly scheduling.
Contacting applicants and screening for candidates for various sales positions.
Provided coaching on an ongoing basis.
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Employees were great
Assistant Manager (Former Employee), Scarborough, ONOctober 22, 2014
The Company was a great company to work for, bonus, friendly easy to get to know.
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salary all depends on how much you want too work
Virgin Mobile Sales Associate (Former Employee), Toronto, ONOctober 16, 2014
Pros: when pay was good it was really good.
Cons: long days, some days it would have been better to just stay home
you really have to put in long days if you want to get paid.
some days it would have been better to just stay home
but when pay was good it was really good.
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Loving and Fun place to work !
Sales and Customer Service (Former Employee), Mississauga, ONOctober 6, 2014
Pros: good hours.flexible.always busy
Cons: standing 8 hours.
I highly enjoyed the company and my co workers everyone got along real well and the days always seem to go by fast . work didn't feel like work.
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Great company
Sales Associate/Service & Product Consultant (Former Employee), Toronto, ONSeptember 19, 2014
Pros: amazing prizes, great commission
Cons: long hours, extreme pressure
I worked for Virgin Mobile for a while before leaving. I strongly reccommend to take advantage of their benefits becuase it is great especially tsince he minimum to get it is 20 hours a week. The people who work there are amazing and I truly wish them success in the roles there.
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Productive, Challenging and fun loving workplace.
Store Manager (Former Employee), Regina, SKSeptember 17, 2014
- Manage store operations
-Merchandising
-Stock ordering and receiving
-Invoice checks
-Observations and coach behaviours
-Motivate team to grow and learn everyday
-Drive sales and customer service.

With my daily tasks I have learnt to get the job done in an efficient way.

Hardest part was to keep the people motivated during the slow days of the month.

Most enjoyable part was the challenging nature of the job as very day was different in a way.
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Great place for part time job
Sales Associate (Former Employee), Edmonton, ABSeptember 4, 2014
Pros: commission
Cons: mall hours
The people and environment are fantastic, a great place to gain experience in a driven sales environment
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Job that requires lots of patience
Sales Associate (Former Employee), Pembroke, ONAugust 9, 2014
Pros: long lunches
I worked on cash there, lots of people come through it's always insanely busy
Usually enjoyed co-workers
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Productive Workplace
Sales Associate (Current Employee), Edmonton, ABJuly 28, 2014
Friendly environment to work in, I was treated equally by my co-workers as well as management. Coming in everyday was an honor, unfortunately due to my school schedule I had to say goodbye.
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fun workplace
Retail Support Rep (Former Employee), toronto ontarioJune 30, 2014
Pros: free lunches sometimes
i worked for this company for almost 7 years, great place to work with potential of grow, good benefits. since bell pursahsed the company, the management team change a little bit. other then that, great work place.
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Virgin Mobile
Customer Service Representative (Current Employee), Toronto, ONJune 24, 2014
My day starts out pretty normal wake up and start my adventure to work everyday. I look forward in going in to work with a positive attitude. I currently like my job and position with Virgin Mobile as a CSR. I enjoy and look forward in going to work every day as my co-workers are amazing and is always willing to help and be there as a support team when ever needed. I have learnt may things about myself and people in general that in life we all share the many differences and similarity.
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Good experience
Sales Associate (Former Employee), Edmonton, ABJune 16, 2014
Pros: commision
Cons: very little hours
A day at work would include coming in and making sales. Working off commission meant that the harder I worked the more I would make, so that initiative was great. Management was ok, but my coworkers were great. Virgin gave me many skills that I have today including my problem solving skills.
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Cell Phone Salesman
Customer Service Phone Salesman (Former Employee), Moncton. NBApril 29, 2014
Assisted customers in achieving the right phone and the right plan that would meet their needs. Also ensure that the customer was well aware of what to expect on the first bill to avoid any issues to arise in the future. By ensuring the customer understands our product and feel comfortable without company let me know that I was doing exceptional customer service.

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