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Virgin Mobile Canada
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11 reviews

Virgin Mobile Canada Employee Reviews

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Productive work environment at Virgin Mobile Canada
Assistant Manager (Current Employee), Vancouver, BCJune 16, 2015
Pros: Excellent working environment
Cons: Need to promote within the company rather then externally
Typical day At work is making sure everything is working correctly and that everything is up to company standards.

Everyday is a learning experience on how to deal with unsatisfied customers and how to over come objections on getting the sale.

Everyone at work is always friendly and everyone helps each other if one of is struggling on closing the sale even though it is commission based, we still help each other out.

Explaining all the benefits to the customer about why they should sign up with our company is the hardest thing, but if you have that connection with the customer most of the time they will come back to you and sign up.

Work environment is important it has to be friendly and welcoming to everyone
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Great environment to work
Bilingual Supervisor (Current Employee), Toronto, ONJune 5, 2015
Most days are busy at Virgin. A supervisor has many responsibilities A day at Virgin looks something like this....escalations, business analysis, coaching reps, call insights, meetings, performance management etc..

I have learned quite a bit working at Virgin. The company has made me into a solid manager. My co workers are great, very easy going place to work.
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love the environment
CSR inbound Call Centre (Former Employee), torontoApril 15, 2015
Pros: hours are good and the pay was great
i love working in the call centre field. theres a lot of great people and i love working in customer service to help others when needed. i like long hours and i like being challenged in high pressured environments.
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Best job I've ever had
Sales Associate (Current Employee), Durham RegionMarch 30, 2015
Pros: Everything
Cons: N/a
First off let me say this isn't for everyone. If you can't sell, you won't enjoy it. If you're the kind of person who can find their way into making every customer satisfied and engaged, you will do well. You start at 20 hours but you can work your way up to more if you perform. With the commission, it seems like you're working double the hours. I was surprised at how much you get paid. Tons of benefits and kickbacks. Management is great, they give you more than a fair chance and work with you to become a better salesman. A lot of advancement opportunity. Great breaks as well. The product is excellent, and it helps to be proud of what you are selling. When it comes to retail, hands down the best company I've worked for. If you are a gifted salesman, this is The job for you.
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experience , fun , and learning
Sales Consultant (Former Employee), Edmonton, AlbertaAugust 27, 2014
interpersonal skills and dealing with different mixture of personalities
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Fun workplace
various positions held. Sales rep-store manager (Former Employee), TorontoMay 1, 2014
Pros: excellent commisions
Cons: on call during store hours.
It was a great experience working for Virgin Mobile. It was a fun environment with room to grow and develop skills. It was a sales environment with daily, weekly and monthly targets. I had the privilege of developing my skills into a management role. It was high stress trying to maintain the stores targets but the experience has helped to develop my leadership skills.
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work for another company
Customer service representative (Former Employee), Toronto, OntarioApril 25, 2014
Pros: staff
Cons: management, poor pay, pressured to sell even when no one is in the mall, poor commission structure compared the bell and all other companies, management has favourites, hard to book of time and when you do they give you a hard time, zero room to move up in the company, lazy management
This company doesn't appreciate their employees at all... They pay pennies on the dollar for commission in comparison to all other companies! There is no room to advance.. The management is unfair in decisions and has favourites which always get preferential treatment and the best shifts! The management is lazy.. I didn't have a company email for the first 5 months! The promotions barely pay anything and they RARELY come around! This company does not give references to any staff member. The hours fluctuate and when it's slow they have you working only 20 hours a week. The management delegates their tasks to their staff members. All in all... Don't work there.. Work for anyone else.. ANYONE...
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Solid company with lots of job security
Corporate Store Manager (Current Employee), Edmonton, ABMarch 2, 2014
Pros: benefits
Cons: work life balance is poor
Great Company to work for. Even though it is a large company, and well managed, advancement opportunities are not advertised well. Often goes beyond existing base and brings in talent from outside. Beyond this, work life balance in stores needs better balance. Also, pay could be better. Head office jobs are often not as secure as stores.
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Always changing
Sales Rep (Former Employee), Chatham-Kent, ONApril 26, 2013
Pros: commission plus hourly wage
Cons: difficult to get days off
Fast pace at times, other times very slow days. New management to come soon.
Hardest part of the job is when there is no traffic in the mall but are expected to sell. Most enjoyable is when you hear how much a person loves the phone you hooked them up with.
Small team to work with never any more than 5 people employed at this location.
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Fun place to work
Retail Support SME (Current Employee), Toronto, ONApril 17, 2012
the fun factor of this company is there is no typical day. everyday it's different. It all slow, nice, cool and so on. Every day is a fun day. The people working in the company make this company the best place to work.