Videotron Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
ce que j'ai apprit
Soutien technique conseiller sénior (Former Employee) –  Montréal, QC29 January 2018
le support au équipement de l'entreprise

les structure du réseau HFC, IP, DNS etc
Pros
les formations
Cons
aucun
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Prendre note
Service à la clientèle (Former Employee) –  Montréal, QC28 January 2018
Le Service à la clientèle en ligne c'est plutôt difficile psychologiquement. Nous devons avoir un moral d'acier et la clientèle est de plus en plus demandante. Nous devons pas être susceptible, mais une très bonne ambiance de travail. On doit avoir une capacité d'adaptation élever et avoir le goût de connaître d'avantages les produits pour être un meilleur conseiller. À conseiller
Pros
Salaire et Avantages Sociaux
Cons
Toujours en changement, mais c'est normal
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good experience
Agent de service à la clientèle (Former Employee) –  St-Hubert, QC21 January 2018
People are nice to work with. Working conditions are very good, including salary and insurances. Possibility to grow within the company (if enough seniority).
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good experience
Agent niveau 2 (Current Employee) –  Montréal, QC21 January 2018
Offers a lot of experience as a lot of different position are available to apply to. People are nice to work with and the conditions (salary, insurance) are good.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Environnement de travail stable
Représentant des ventes sur la route, OATVR (Former Employee) –  Montréal, QC18 January 2018
Environnement de travail stable.
Heures flexibles.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Some of the greatest benefits, but absurd old policies.
Technical Support Agent (Current Employee) –  Montréal, QC8 January 2018
The job is unionized which has good and bad points. The good is; that job security is well assured, benefits are exceptionnal, and management can't abuse of certain powers because the union is very active and protective of their employees. The bad is; since it's unionized all salaries are decided and based on a senority basis and not a skill basis (which can also be good or bad). All opportunities for advancement are also based on senority, which means the employee with the minimum requirements and the most senority gets the position and not the most qualified employee.
Pros
Benifts, Ok salary. Unionized
Cons
Unionized, No work from home option.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Big and excelent workplace
Bilingual Credit and collector (Former Employee) –  Montréal, QC26 December 2017
Nice environnent with good people. Videotron is a good place to work. This place reflect a canada culture with the multicultural. The security is a most important aspect promote.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Possibilité de carrière
Concepteur de réseau (Former Employee) –  Gatineau, QC13 December 2017
Emploi très valorisant, possibilité d'y faire une carrière.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Très bonne école, mais très peu de possibilités d’avancement
Gestion du risque crédit et recouvrement finance (Current Employee) –  Montréal, QC11 December 2017
Dans le departement ou je travaille, la gestion est déficiente et la possibilité d’avancement est peu possible.
Pros
Avantages sociaux, environement
Cons
Gestion, avancement
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Environnement dynamique
Agent au service à la clientèle (Current Employee) –  Montréal, QC28 November 2017
Il faut prendre environs 40 appels par jour, alors il faut être une personne qui gère bien son stress.
Pros
Syndiqué
Cons
Travail sous pression
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I miss that company
TADIG Analyst (Former Employee) –  Montréal, QC23 November 2017
Videotron was my first place of work after my coming to Canada. The people who worked there at that time were awesome and I enjoyed the culture of the office and Quebec's culture immensely.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellente entreprise !
Coordonnatrice Marketing Mobile Acquisition & Mise (Current Employee) –  Montréal, QC6 November 2017
Vous cherchez de nouveaux défis dans des conditions de qualité alors Vidéotron est fait pour vous !
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
not the best experience
soutien technique (Former Employee) –  Montréal, QC27 October 2017
after working there for more the a year being my first call center experience i was disappointed on the way the department head treated people. then again its been years.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
bonne compagnie
Vendeur (Former Employee) –  Saint-Jean-sur-Richelieu, QC16 October 2017
Emploi parfait pour vendeur cherchant a se depasse
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good
Bénévolat-stage (Former Employee) –  Buckingham, QC9 October 2017
every body was nice, the atmosphere was great, it helped me accentuate my knowledge about the work of cashier and every thing you need to know about a cash register.
Pros
it help me a lot
Cons
none
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Environnement de travail saint
Telephoniste au soutiens technique (Former Employee) –  Quebec City, QC3 October 2017
Tres bon milieu de travail. Propres et les poste de travail sont tres bien.
Pros
Bonne ambiance avec les collegues
Cons
Communications entre gestionnaires et agents.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Enquêtes
Enquêteur (Former Employee) –  Montréal, QC26 September 2017
Effectuer des enquêtes sur le vol de propriété intellectuelle. Effectuer des visites chez les contrevenants. Analyse et rédaction de rapport. Possibilité de témoignage à la cours.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Très positif
Agent service à la clientèle (Former Employee) –  Montréal, QC22 September 2017
J'ai bien aimé travailler pour cette entreprise, j'ai débuté comme téléphoniste au service de la réparation et j'ai quitté comme superviseur.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Bonne gestion du centre d'appel
Représentant au service à la clientèle (Former Employee) –  Montréal, QC20 September 2017
Les possibilités d'emploi n'arrêtent jamais chez synergie. Ils recoivent toujours de nouveaux contrat, ainsi les employés on de nouveaux défis. La monotonie n'existe pas a cet endroit.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Compagnie innovante
Gestionnaire Support aux opérations (Former Employee) –  Montréal, QC18 September 2017
Compagnie offrant d'excellent produits et très orientée vers la satisfaction client.
Pros
Bons avantages sociaux
Cons
Échéanciers trop serrés
Was this review helpful?Yes 1NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Videotron. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 175 reviews
555
477
334
27
12

Ratings by category

3.7Work/Life Balance
3.8Salary/Benefits
3.5Job Security/Advancement
3.5Management
3.9Culture