Demanding, stressful, rewarding, fun
Administrator (Former Employee) – Lindsay Ontario – 3 December 2013
Typical days included overseeing the entire operation of this ltc home as the administrator for a contract company. I learned good time management skills, legislation rt to industry, municipal politics, always cover your tracks, extremely good organizational skills. Management requires ongoing mentoring, team building, coaching, learning etc. My co-workers were my most important resource and therefore everything I did was an investment into them. Hardest part of the job was meeting strick legislated standards through the MOHLC, MOL etc with limited resources, funding, manpower etc. Most enjoyable aspect was seeing our residents quality of life improve, increased resident family satisfaction through surveys. Staff satisfaction surveys also showed remarkable improvement as well.
Life-long learning, resident and staff satisfaction etc
Meeting legislated standards with limited resources.