Would like it better if management stuck to policies.
Cash Wrap (Current Employee) – Toronto, ON – 20 May 2015
Management will NEVER back you up when it comes to a customer giving an associate a hard time. I work cash, which is where all of the angry customers come to in order to get their way, and of course, they always do. After having argued with a customer over promotions, or if they demand a gift with purchase when they are under the limit, management will always give the customer what they want and make you look like an idiot for enforcing the proper policies and promotions. When it comes to the weekly schedule, it is always LATE. The schedule is supposed to be posted on Monday, but at my store, it isn't posted until Wednesday or Thursday. Today is Wednesday and it is no surprise that the schedule isn't posted for next week yet. On top of that, booking time off is literally like sacrificing a limb for them. They give you such a hard time when you have an event on a weekend or a doctors appointment during the week. Management has even threatened to start writing employees up for taking time off. WE ARE ENTITLED TO VACATION DAYS. The only good thing about this job are my fellow co-workers, the discount, and the fact that it pays my tuition. Other than that, VS is only good place to shop.