Victoria's Secret offers positions that allow individuals to work alone and as a team, doing fun, rewarding services for customers. We have set goals, and many ways to manage those goals. It is a social job, you meet many kinds of people, spend a lot of time cleaning/organizing. Management could use some work, however, company policy is always very strict, which is beneficial. The hardest part of the job is dealing with the public. The most enjoyable is helping women feel better about themselves, and working along some wonderful people.
Sales Associate (Former Employee) – Oshawa, ON – 19 May 2017
Staff is not friendly, a lot of cliques and gossip during work. Overall made it not a comfortable and accepting environment. Was difficult to book time off work and had very little to be happy about when working bad hours with little shifts per week.
Sales Specialist (Former Employee) – Toronto, ON – 18 May 2017
The job itself is often underestimated, as it is, in fact, a lot of hard work. Management was great except for HR/recruitment team. Time tends to go by very slowly, however music makes up for the long hours, and lastly, monthly benefits such as free mini perfumes, lotions and etc are always a catch, as well as company discount available to employees at all limited brands locations.
Sales Support Generalist (Current Employee) – Surrey, BC – 14 May 2017
Victoria's Secret has a good environment. Co-workers are nice and very helpful. They're very open to helping you when you ask, and they offer as well if they see you struggling. The store gets quite busy during afternoon or evening and that's when things usually gets intense, however, the support of staff and management helps keep the pressure under control.
Sales Specialist (Former Employee) – Vaughan, ON – 12 May 2017
Mangers did not support the millennials, they would ask University and high school students to skip class to take shifts. They motivate through negative reinforcement. I worked there for two years and was top seller, yet rarely ever heard positive feedback. I went from being top seller, to the bottom real fast due to me being upset and losing motivation from how they treated me and others. They did not do a good job of supporting us. They would put me by myself on the sales floor to sell when I worked at the largest store in Canada. It was overwhelming and frustrating because so many customers needed my help but there was only one of me and then I had to deal with the customers getting upset. Overall you don't want to work here, the managers work you like a dog and put all this pressure on you when it's always for their benefit and never yours.
SEASONAL SALES ASSOCIATE (Former Employee) – Toronto, ON – 11 May 2017
Management could be a bit better in terms of treating everyone equally. The mall was fairly busy therefore you'll always be occupied with customers, which is great. Learned a lot in regards to the latest fashion trends and bettering my interaction with customers. Pacing from one customer to the next can be difficult but at the end, it's all worth it.
Sales Specialist (Current Employee) – Toronto, ON – 8 May 2017
work is great i enjoy helping customers and ensuring customer satisfaction at all times. The people i work with are great, wouldn't trade working with the company at this point in my life as i an on the verge of getting my career in order.
Sales Associate (Former Employee) – Scarborough, ON – 8 May 2017
It was a great place to work and everyone on the management team made me feel very welcomed. I only worked there for 3 months because I was on contract so I never learned as much as I wanted to about the company.
Customer Service Representative (Former Employee) – Newmarket, ON – 7 May 2017
This was a great company to work for. They offered a lot of flexible shifts that worked with my schedule. The team was also very nice and most people were always willing to take or swap shifts. I learned a lot about the company and grew an appreciation for the work the sales people put into making your shopping experience comfortable. The workplace culture was very inclusive and I had a lot of supportive co-workers. The hardest part about the job was learning the bra types, however you became more comfortable with time. The best part of the job was the ability to try out new products that launched and the perks of free gifts we received when a new product came out. It was a great way to provide customers with personal feedback.
Cashier/Sales Associate (Current Employee) – Edmonton, AB – 5 May 2017
Such a great place to work with, awesome team awesome customers always ,i been learning having all type customer emotions handling all problems in a best way , all problems solving by team work , as you know there is awesome team behind you
Sales Specialist (Former Employee) – Markham, ON – 25 April 2017
Overall, Victoria Secret is a good company to work at it has many perks. However, the location that I worked at was not the best. Management at this certain location was not the best. Constantly told us to wear makeup to work and did not respect the fact that some of us had school and exams.
Sales Associate (Former Employee) – Ottawa, ON – 25 April 2017
Working for the company itself was great. They give you a gratis when you first start which includes a bunch of free merchandise, as well as free clothing items every couple of months for employees. The discount itself wasn't bad either. Although it's a great place to work and staff themselves are really friendly, the managers can be stuck-up and rude. You always feel watched and untrusted and as if they are talking down to you. They also cut hours, and when you ask for an explanation, they can't give you one.
Costumer Service Specialist (Current Employee) – Toronto, ON – 17 April 2017
The work environment is extremely fast and you must always be "on" with customer service. Management is very selfish with employees time, and wants part-time employees to be completely devoted to the job.
Cashier/Sales & Support Generalist (Current Employee) – Scarborough, ON – 12 April 2017
I worked at Victoria Secret for a year and a half in the beginning I found the other employees made it hard for me to feel comfortable but the pay and hours were great. Once the management changed you'd receive shifts based on your friendships rather then your performance which is why I'm looking for a new job at the moment. Overall good environment if you make the right friends.
Great store discount
Bias towards those who got shifts based on friendships
Cashier/Sales Associate/Keyholder (Former Employee) – Markham, ON – 12 April 2017
The store has extremely strict procedures and policies regarding everything - floorsets, selling to customers and attitudes. The management was the worst part. They were strict, unclear with instructions and quick to anger and frustration. They liked to bully people around and make them feel little and powerless. I would not recommend this job.
Merchandising Manager (Current Employee) – Mississauga, ON – 8 April 2017
I really liked working here and the job attracts a lot of people who are really great. Unfortuantely, there is a lot of pressure around sales and the company never really seems to be satisfied with the work that is done.