VIA Rail Employee Reviews

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Difficult environment
On board attendant (Former Employee) –  Vancouver, BC24 May 2017
Work long hours ( up to 18 hours a day). Management not really interested in helping new comers and bullism is somehow present.If you are not strong enough it is not for you.Poor class job.Low education required.
Pros
Good coins
Cons
Long hours, bad environment
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Great Place for the right person
Senior Service Attendant (Former Employee) –  Mississauga, ON28 November 2016
Great place to work great people but very sparratic hours great for the right personality type long periods of time from home
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Family oriented
Locomotive Attendant (Former Employee) –  Montréal, QC13 June 2016
Im a fifth generation railway employee! and Via Rail was A great place to start.But im looking for more.Great employees and a super team of managers.
Pros
good people
Cons
non
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Great place to work
Fork Lift driver, crane & selector operator (Current Employee) –  Montréal, QC6 June 2016
Worked there for 10 years. Great workplace, will train you for any job, great pay and benefits. Great company to work until retirement.
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Très bonne environement de travail
EXPÉRIENCE DE STAGE (Former Employee) –  Montréal, QC16 October 2015
Expérience de stage

J'étais avec le département de maintenant au centre de mainteance de via rail comme stage . j'ai eu une très belle expérience,
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Fun being on the road
Stewardess (Former Employee) –  Montréal, QC18 August 2015
We were like our own little community. Never knew how many days I would be gone for. Was interesting meeting so many different types of people but after a while it became complicated trying to have a life.
Pros
Always meeting new people
Cons
Never knew when I would be returning home
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It is excellent company with a morals and responsibilities focused mostly on the benefits and service for the clients.
International Trade Practicum, Trainee (Former Employee) –  Vancouver, BC28 March 2015
Via Rail is a great very well organized company and it will be a privilege to be given even entry position to have . It is an awesome atmosphere and the employees are highly knowledgable, sincere with maximum efficiency at their responsibilities and duties.
Pros
Client oriented with greatest customer services.
Cons
n/a
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Very heavy work loads with great people to work with and great places to see
Senior Service Attendant (Bilingual) (Former Employee) –  Winnipeg, MB30 November 2014
The job, for an entry level position, is all over the place. You are on call, so let's say you get a call on Monday, you go out Tuesday, you get in the station, pick what your job this trip will be (it is a choice of seniority) and then you do a briefing with the Service Manager for that trip. When the train arrives, you get on, do a turn over (which means that you discuss the passengers, job details, load on supplies that you need, etc) and get to work. Say you're going to Toronto. You would have gotten on at night so once the turn over is finished, go to bed and get up for 6:00am the next morning. Work all the way till 11:00-11:30, depending on the job. This part would include continuous bar service/ maintenance of that car, a lot of bed making in the morning if you're a porter, or constantly serving people their meals/setting up for each meal. The management is usually very nice, helpful, and informative, depending on the service manager. But they usually are all very good and easy to get along with. The co-workers, again, change from trip to trip but generally everyone is very nice and helpful, good to get along with and laugh with but also ready to work. The hardest part of the job would be the lack of sleep coupled with the 18 hours of staying on your feet while working in the diner. The most enjoyable part is the travel, getting to see Canada on a wide scale and meeting so many interesting people along the way.
Pros
Free meals, free hotels at the destinations, good wage, good benefits
Cons
Long hours, heavy work load.
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Retiring soon..looking for part-time
SSA (Current Employee) –  Toronto, ON18 September 2014
Work involves presently simple baggage handling, interface with customers to enforce baggage rules by train equipment type, cashing overweight bags, storage, or freight shipments, answering public enquiries and helping with lost and found.It is a full team effort, the hardest part being understaffing, handicapping the team effort needed.I enjoy the physicality of the job.
Pros
benefits (health care/pension)
Cons
poor handle by management on train performance.perenniel problem
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Vai Rail : In touch with the ground, in touch with the people.
Senior service attendant (Former Employee) –  Winnipeg, MB1 January 2013
A typical day at work on board Via Rail is always different. Care to the passengers, ensure their well being and safety on board. Adapt to every passengers needs. Set up bedrooms for day time/night time; ensure cleanliness; serve meals; inform the passengers on any information I feel they might want to know (if the train is early or late, where they can have access to internet and/or reception, activities and souvenirs, meals and beverages on board) Transfer knowledge and interesting facts about my work, our country, the provinces, farming...ect.
I learnt how to adapt to all kinds of people. I learnt how to deal with difficult situations (personal situtations with passengers, language barriers, schedules and connections)
Management was very informative; approachable; always ready to help.
I worked with over 350 coworkers over a period of two years : again you have to adapt to not only the passengers, but the coworkers as well. Communication is key. Team work was crucial on the railway, I enjoy working together.
The hardest part of the job was not being able to go home at the end of the 18 hour work day. Having to sleep on the train 4 days in a row was difficult.
The most enjoyable part of the job was working with amazing co-workers; meeting my passengers that were from all around the globe and at the same time; travel accross Canada. It never ceased to fascinate me to travel from big cities, to the prairies and through the rockies as im working.
Pros
private accomodation/ food and beverages provided while on board via rail.
Cons
long hours
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Overall rating

3.8
Based on 11 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
4.4
Job Security/Advancement
4.0
Management
3.3
Culture
3.4