Very long hours and clients far in between. Too much time spent travelling.
PSW (Current Employee) – Toronto, ON – 25 November 2017
I dislike very much working with VHA. Your availability has to be atleast 16-18 hours for you to work 8 hours. They send you all over the place even outside of your area. The clients most of them wants a housekeeper not a PSW. They ask you to vacuum their rugs, wash their bathroom, sweep and mop their floors, empty their garbage and wash their dishes etc. The coordinators are very dis-organized about scheduling. You have to be constantly checking your phone for updates while doing all that travelling in between clients. You don’t get enough travel time in between clients when you have to take the bus and train. I would not recommend this job to someone who doesn’t drive.
Thank you for your feedback. We are sorry to hear your experience was less than ideal. At the moment we are working very hard to improve scheduling and location issues by implementing new technology that will help to optimize PSW schedules and reduce travel time—a struggle for everyone in the home care industry. We expect this new system will reduce some of the scheduling challenges for both PSWs and Co-ordinators. As for your insights about PSW duties—part (though not all) of a PSW’s role is to do some light household duties in addition to personal care. These duties have actually been shown in studies to be critically important in helping seniors and those who are ill or disabled remain in their homes.
Job Work/Life Balance
productive and fun to work
Personal Support Worker (Current Employee) – Toronto, ON – 16 November 2017
VHA Is a very great company that offers its employees great opportunities. the hardest part is when you dont get enough shift, besides that the supervisory team is awesome and great attitude