RPN (Former Employee) – Erie St. Clair – 14 March 2017
VHA Erie St. Clair I'd always looking for nurses and will hire any one reguardless of experience. Training is minimal. Little support when doing client calls. Required to do self learning when you have questions ie your nursing text book or the internet. Lots of aftercare paperwork that will eat into your personal time. Pay does not compensate for time spent working. Mileage coverage is adequate but nurse is required to drive 200 plus kms in a day. No management support. Other employees will support if it is convenient and they have time otherwise you are on your own.
In the beginning it was good, long hours, then hours were lost to new staff
Personal Support Worker (Former Employee) – Scarborough, ON – 1 October 2016
If they decide they like you, they give you good clients if not they are treating you like dirt and giving you unbearable clients to work with. I was often sent from one side of town to the other. Treated very unfairly
Parent and Child Support Worker (Current Employee) – Toronto, ON – 27 July 2016
VHA Home Healthcare has great volunteering programs. They provide excellent training from industry professionals and certification after attending these seminars. The team is supportive and the supervisor is great at maintaining ongoing communication throughout your time there. Overall, it is a great place to gain experience while giving back to the community.
Excellent application of Social Work theory to Practice
Intake Coordinator/Caseworker (Former Employee) – Toronto, ON – 11 March 2016
Here, I honed my caseworker skills by managing a caseload of 40+ community members with a variety of mental health concerns. I did home visits and provided one-on-one care for people dealing with the loss of letting hoarding items go. I love this company.
The environment is casual and flexible. The team and departments are great to work with. The staff providing the personal care are compassionate and want to help people. Management is great and approachable. Everyone in the organization contributes to the overall success. This is a great place to work and to volunteer.
Client Service Delivery Coordinator (Current Employee) – toronto, On – 27 January 2015
• Act as a liaison between clients, who need to achieve optimal health, independence and dignity, and the various health care providers while Interacting with senior management on daily basis • Provides ongoing program evaluation, reporting and tracking targets on weekly and monthly basis • Receives routine referral/intake information from Funders and private-pay clients. • Enters all relevant client and Community Service Worker information into the automated information system. Inputs live data or recorded information. Ensuring client and service provider information is accurate and up-to-date in the scheduling database; • Provides work schedules to staff that meet client needs and maximize continuity of care; informs Community Support Workers of assignments and changes to their schedules. • Keeps up-to-date with daily changes such as staff availability, changes in client service authorizations and/or care plans • Responds to ad hoc requests related to plan support and supports workflow resolution • Enters service hours and adjustments to the system for clients and Community Support Worker. • Produces schedules and reports on regular basis, and on request of the Supervisor. • Interfaces with clients/caregivers, Community Support Workers, team Supervisors, Funders, Finance and other Canadian Red Cross departments. • Communicates/reports as required regarding client and Community Support Workers status. • Demonstrate judgments and tact when interacting with clients • Train new customer service representatives and help managers build up existing representatives’ skills
Personal Support Worker (Former Employee) – Toronto, ON – 5 August 2014
helping people with daily personal needs. I learned to multitask and work fast. my manager where great and always available and very helpful. my hardest part of the job with travelling to clients homes and reaching there on scheduled time. my most enjoyable part of the job was meeting new people.
Human Resources Generalist/Recruiter (Former Employee) – Toronto, ON – 24 January 2013
• Managed the recruiting lifecycle consisting of presentation, selection, offer, negotiation, closing and administrative components of the process consistent with guidelines • Delivered initial orientation training for new hires and made recommendation for enhancement • Maintained records and statistics for human resources planning, activities and projects including conducting exit interviews • Attended and participated in job fairs, team meetings with commitment to contribution and service development • Managed the flow of information for new employees' personnel files, and as required the accurate entry of data into HRIS system • Advised and helped managers and employees interpret and apply the human resource policies, procedure and programs related to compensation, social benefits and the collective agreements