Customer Service Representative (Current Employee), Appleton, WI – June 5, 2014
Pros: very flexible hours for seasonal employees
Cons: seasonal positions
A typical day consisted of answering phone calls pertaining to customer orders, complaints, and warranty issues. I've learned to maintain a bubbly attitude no matter the situation, and make the customers happy. Management is pretty decent but there wasn't a lot of advancement opportunities.
Customer Service Associate (Former Employee), Gulfport, MS – May 25, 2014
Every day was a great new adventure. I got to work one-on-one with customers in order to find whatever best fit their needs. I learned how to better get things done as a team and how to give the best possible customer service I could provide. Any time I needed any help or advice on how to complete a task, someone was always by my side to make sure I – more... learned about exactly what I was doing. Every once in awhile rude or messy customers would come through, but everyone worked as a team to make sure everything was done in the possible way. My favorite part about working at VF Outlet was the leadership role I took on when we were left to manage the store. – less
Sourcing Coordinator (Current Employee), Panamá – May 17, 2014
Pros: vf day, little activities, field trips
Cons: unflexible schedule (time in/time out), no breaks in the schedule, hr not communicating internal postings to candedates at the office
I have grown both personally and professionally thanks to my time at VF. Every day was a challenge and learning experience. I was able to get a behind the scenes look into the complex world of manufacturing apparel. After years working in design/development/buying it has been a complementary experience to work in this side of the business. Improving – more... my strategic planning experience and understanding cost negotiation as well as the ebb and flow of the development process.
VF is a place that not only challenged me daily but provided cohesive and productive feedback throughout my time at the company. – less
Customer Service Manager (Former Employee), Brunswick, GA – May 14, 2014
Pros: excellent benefits package
managing customs, ICE, Border Patrol, U.S. Marshals...etc more about what our agencies do to protect our country management team is the best co-workers are awesome to work with hardest part of the job is dealing with unhappy agents most enjoyable part of the job is dealing with a happy agent
It'a an okay place to work if you're just starting out. If you can get in the right department with a good boss you'll learn a lot. Sadly, the good bosses are few and far between in recent years. Recommend avoiding half of Accounting, almost all of Customer Service, and definitely avoid Credit.
Pay is lower than industry standard, benefits aren't the – more... best, but you get a casual work environment and nice coworkers. Advancement doesn't much exist, or rather it isn't based on performance. A lot of childish games and favoritism among certain managers and supervisors. I often felt it was positively surreal how often the poorest performing employees were promoted while the smartest and most qualified employees were pushed out the door. I saw a lot of great people passed over; eventually they'd get frustrated and move on to another company offering bigger and better. – less
critically understaffed, good benefits, good work enviornment,
Customs Compliance Manager (Former Employee), Alameda, California – April 11, 2014
Pros: own campus with gym and cafeteria, great benefits and good pay
Cons: insufficient staffing, lack of support from hr, poor management
The corporation as a whole pays well and handles the business effectively. The corporation values the advancement of its employees and is more than willing to work with them in getting the proper education and/or training.
The individual departments are as strong as their leaders. Often departments and personnel are put under the leadership of individuals – more... that are clueless to the job and the requirements. Having worked in a department that must always function not just by corporate policies but by external government laws I saw how easily the leadership could move away from regulation and the word of the Director was always taken to be Gospel without regard to risks involved to the Corporation.
Co-workers followed the direction of the Director and never questioned him even when they knew that the laws or corporate policies said otherwise. The Director lacked conviction and the ability to communicate his goals for the department. Generalization is not a good means of leadership, Very poor leadership.
The most enjoyable part of the job was always the work itself and the complexity of researching projects - there was a lot to be said for the accomplishment in resolving complex problems and providing assistance to other departments in meeting regulatory compliance. Each day was a learning and growing experience.
The hardest part of the job was dealing with the leadership of my department. Handling the workload that increased three fold without hiring additional people and working with a Director that knew less yet never provided the accolades. – less