providing site support to multiple members of Management and staff on various tasks and requests.
clerical duties; switch board, emailing, filing, MS Word, MS Excel, faxing, photo coping, research.
Distributing and organizing related Veteran documentation to appropriate Management personnel and other staff members.
providing front line information – more... to the Veteran clients, by determining the nature of their inquiry (lost cheque, request for forms, etc) by screening, responding and/or referring them to the appropriate staff member.
initiating and completing work independently.
confidentiality was paramount within Veterans Affairs Canada organization. – less