When you see an opportunity to make things better, do you seize it? Vertica Resident Services is a company driven to change the way people think about apartment living. We are always interested in meeting people who have the drive to help us create a new level of customer service in the resident services market.
If your goal is to provide exceptional customer service and work for an industry leader then apply now to join the Vertica Resident Services Team.
We are currently recruiting for a Property Administrator who is responsible and accountable for administration of property accounts receivable and management of resident accounts, with attention to superior customer service in any and all interactions with residents.
- Professionally and courteously handle all inquiries, feedback, complaints or concerns.
- Maintain an overall focus on enhancing the customer experience.
Administration and Reporting:
- Respond to resident inquiries, feedback, complaints and concerns in a timely and professional manner.
- Process daily resident adjustments, including move-ins, move-outs, processing of lease applications, parking adjustments, rent adjustments, and resident discharge adjustments.
- Receive, sort, inspect and stamp rent cheques for deposit.
- Accept and assist with review and completion of lease applications.
- Prepare summary and detail monthly aging accounts receivable reports.
- Administer any required legal notices.
- Generate Work Orders and Purchase Orders as required.
- Provide administrative support for the Resident Manager and/or Property Manager, including preparation of notices and other resident correspondence.
- A minimum two years experience in an accounting related position.
- Exceptional written, interpersonal, and oral communication skills.
- Strong command of MS Office products: Word, Excel, PowerPoint.
- Yardi experience an asset.
All interested individuals are invited to forward their resume to Natalie Infantino via e-mail at careers @ vertica.ca or via fax to 416-552-6111, with Property Administrator as the subject of your email.
Property management company Vertica Resident Services offers suites for rent in Edmonton, Calgary, Brampton, Montreal, Burlington, Milton, Oakville, Ottawa, Torotno and North York.
Vertica is about always working towards raising the bar on service for our residents. It's about continually taking important things like how we serve our customers, how we conduct our business and the quality of our rental properties to new heights.