Distribution Analyst (Current Employee), Markham, ON – July 23, 2013
I currently work in a call center, answering inbound calls and email inquiries regarding forms, applications and processes to deliver fast and reliable customer service and ensure proper privacy/security procedures are followed involving personal and confidential information. I also manage our team coach phone, troubleshooting and supporting team of – more... 10-15 staff. I have a wonderful group of coworkers I get to work with everyday and who make the job so enjoyable. – less
Distribution Generation Agent (Current Employee), Markham, Ontario – July 1, 2013
Working for Vertex is a rewarding experience in the sence where your helping customers and making a difference on daily basis. Working amongst great people makes the work enviroment very pleasant. The most difficult part of the job is when you are unable to meet the customers needs and they are displeased. The Job have taught me to go above and beyond – more... and excel higher than expected in my current roll. – less
Assembly Line Worker (Former Employee), Dupo, IL – February 12, 2014
Pros: good hr. brakes
Cons: short breaks
I have learned to work in a quick pace with good team workers. The hardest part is trying to get a open job available. The enjoyable part of working is the exciting feeling of working and knowing your going to get paid garenteed.
I enjoyed the work environment during the time I worked here.
Customer Service Representative (Former Employee), Smithfield, PA – January 14, 2014
A typical day at this job was taking phone calls all day, and answering any/all of the customer questions regarding their billing. Also scheduled appointments for new services or disconnection of services. All of my co-workers were very easy to get along with and outgoing.
Customer Service Agent (Former Employee), Smithfield, PA – January 1, 2014
Everyone is courteous and uplifting. A typical day consists of taking calls, answering questions, placing orders, billings, payment processing etc. Management has an open door to any issues or concerns.
VERTEX its a bpo in mumbai rabale.management is awesome.all employees are very helping in vertex. atmosphere is so good ,that's why i enjoy my work.
senior executive (Current Employee), Rabale Mumbai – September 23, 2013
Vertex is a BPO it is in Rabale(mumbai).i am working here since october 2011.i love to work in my office ,because its atmosphere is good and my senior and my co-workers and all employees are very helpful. management is so good.the most enjoyable part of my job is when i handling my team.
Therapeutic Specialist (Former Employee), Puerto Rico and the US Virgin Islands – July 31, 2013
Vertex is an organization with over 20 years experience in research but a very yourng commercial operation. Interesting pipeline.
The most enjoyable part of the job was customer contact and dealing with the challenges of launching this product in a new class, changing treatment paradigms. Excellent direct manager and coworkers, a pleasure to work with – more... them. – less
Business Analyst (Current Employee), New Britain, Connecticut – April 26, 2013
The most competent, experienced, and knowledgeable professionals in the insurance and financial industries can be found at VERTEX.
Established in September, 1991 we are an employee-based firm and remain privately owned and operated. We are unrivaled in our longevity, depth of knowledge and experience, corporate resume and performance history.
Our – more... headquarters is located in New Britain, CT which is just outside of Hartford. Many, but not all, of our people are located in CT and we staff projects domestically and globally based on our clients’ needs.
Unlike our competitors, most of our employees have spent their careers working for and with the top insurance carriers, distributors and solution providers within the life, health, annuity, property casualty and reinsurance industries. Because of this, we have authentic, concrete experience working for and with these industry-leaders in every management, business, administrative and technology role. We understand the needs and challenges of our clients because of this.
VERTEX empowers our staff to utilize the knowledge and experience possessed within our organization – our access to resources and information spans our corporate resume.
We are known throughout the insurance industry as:
Our clients and partners: The majority of the leading life insurance and annuity carriers All of the solution providers working in the life and annuity “straight through processing space” and those offering policy administration and peripheral solutions. Leading industry associations and utilities such as IRI, ACORD and DTCC. Extensive experience in multiple commercially available software and services offerings. CSC: Vantage, NBU, RPS, Cyberlife, wmA, DSS, Performance Plus, PolicyLink, The Leverage Systems (TLS) Oracle: AdminServer/Oracle Insurance Policy Administration Adminovate, FAST, InsPro, Sapiens/FIS Software (ALIS) Andesa AFAS LifePro, LifeComm, CAPS, LifeCad, Sungard OMNI, Ingenium, Life/70, Perot Systems and others. BPO providers: CSC, DST Insurance Solutions, TAG (Dell/Perot) and se2. Industry accreditations such as FLMI, CLU, ChFC, HCA, HIAA, ACE, PMP, and Six Sigma Our technical experience involves: Mainframe and client server Legacy and modern technology such as COBOL, .NET, Java, C# Data warehousing and enterprise reporting Interfaces, enterprise data management and movement, service-oriented architecture An employee average of more than 15 years of experience in the financial and insurance industry Extensive experience with process re-engineering, system development, data conversions & migrations, strategic and tactical management. – less