Ensure that you have a project before leaving your company
Consultant/Program Analyst/Project Administrator (Former Employee), Falls Church, VA – March 20, 2012
Pros: flexible, good salary and benefits
Cons: need to ensure that they have a project for folks.
After leaving my job to secure a better position, I was told after almost three months that there was no project assigned for me to work on. The company was sold to Adayana Government not even one month of my hire so I knew more than likely my job would be in jepordy. Over all Vertex was a good company to work for and the managers are really fair, just – more... not open enough. – less
Distribution Analyst (Current Employee), Markham, ON – July 23, 2013
I currently work in a call center, answering inbound calls and email inquiries regarding forms, applications and processes to deliver fast and reliable customer service and ensure proper privacy/security procedures are followed involving personal and confidential information. I also manage our team coach phone, troubleshooting and supporting team of – more... 10-15 staff. I have a wonderful group of coworkers I get to work with everyday and who make the job so enjoyable. – less
Distribution Generation Agent (Current Employee), Markham, Ontario – July 1, 2013
Working for Vertex is a rewarding experience in the sence where your helping customers and making a difference on daily basis. Working amongst great people makes the work enviroment very pleasant. The most difficult part of the job is when you are unable to meet the customers needs and they are displeased. The Job have taught me to go above and beyond – more... and excel higher than expected in my current roll. – less
Customer Service Representative (Former Employee), Smithfield, PA – April 10, 2014
Pros: pay, overtime, close to home
Enjoyed my day answering the phones and helping customers with their questions and problems. Problems when Columbia Gas outsources to Vertex, an English Call Center company. Their management skills were about # not people.
Customer Service Advisor (Former Employee), Liverpool – March 13, 2014
Pros: short hours
Cons: late ends
I enjoyed everyday i worked for vertex as each day was different when dealing with a wide range of customers. I enjoyed when i was given more responsibility when i was helping new starters learn the phones and help them with any questions they may have, I also helped out around the office helping them with spreadsheets etc.
Assembly Line Worker (Former Employee), Dupo, IL – February 12, 2014
Pros: good hr. brakes
Cons: short breaks
I have learned to work in a quick pace with good team workers. The hardest part is trying to get a open job available. The enjoyable part of working is the exciting feeling of working and knowing your going to get paid garenteed.
I enjoyed the work environment during the time I worked here.
Customer Service Representative (Former Employee), Smithfield, PA – January 14, 2014
A typical day at this job was taking phone calls all day, and answering any/all of the customer questions regarding their billing. Also scheduled appointments for new services or disconnection of services. All of my co-workers were very easy to get along with and outgoing.
Customer Service Agent (Former Employee), Smithfield, PA – January 1, 2014
Everyone is courteous and uplifting. A typical day consists of taking calls, answering questions, placing orders, billings, payment processing etc. Management has an open door to any issues or concerns.
VERTEX its a bpo in mumbai rabale.management is awesome.all employees are very helping in vertex. atmosphere is so good ,that's why i enjoy my work.
senior executive (Current Employee), Rabale Mumbai – September 23, 2013
Vertex is a BPO it is in Rabale(mumbai).i am working here since october 2011.i love to work in my office ,because its atmosphere is good and my senior and my co-workers and all employees are very helpful. management is so good.the most enjoyable part of my job is when i handling my team.