Pros: short commute, free monthly lunches, co-wokers and bonuses. general insight re:celluar companies, services and billng
Cons: not enough managerial participation but unnecessary micro-managing
Typical day at work - Answered inbound calls re: rate/ billing, service inquiries, applied credit/debit adjustments; updated addresses, credit card information, obtained and applied payments to consumer accounts.
What you learned - General insight re:Celluar companies, services and billng
Management -Some helpful and some not so helpful.
Your co-workers – more... - Enjoyable and assistive.
Hardest part of the job - High volume calls w/multiple issues.
Most enjoyable part of the job - short commute, free monthly lunches, co-wokers and bonuses. – less