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Verizon Employer Reviews

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Large Traditional Telecom Company
Managing Principal - Verizon Global Solutions (Former Employee), Austin, TXOctober 6, 2014
Growth focused; some areas are shrinking and wireless is growing. If you are in the right area, work is fun.
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workplace
Retail Sales Associate (Former Employee), studio city,caOctober 6, 2014
like that it was close to my house. I like the layout of the store
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Fantastic Experience
Financial Service Coordinator (Former Employee), Canfield, OHOctober 5, 2014
As a Financial Coordinator I performed many duties within in Financial Services . working fast pace job duties with the Management Team along with my peers, working close with Customers as far as analyzing bills and giving assistant to longtime customer along with potential prospects and new customers. The most hardest part of this job was having to – more... end my Career within in the Company due to job relocation. The best part of the job was being able to work with great people, awesome customer and being able to give them the satisfaction that they deserved. – less
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leaned to be a professional customer sevice rep
Operator/Directory Assistance Operator (Former Employee), Philadelphia, PAOctober 5, 2014
Pros: profit sharing
Cons: downsizing
talking to 400 hundred plus people a day was a challenge but i enjoyed it so much the coworker there was like family some us are still very close the hardest part was giving quality customer service at 21-23 seconds to each customer I was able to provide exceptional,professional above and beyond for the company
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productive
Sales Representative (Former Employee), El PasoOctober 5, 2014
Pros: two breaks
Cons: were not allowed to have books
i learned a lot of new things
its also a great company
coworkers were great and helpful. nice lunch room
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Very professional organization and customer service
MTS III Spec-Sys Engrg (Former Employee), salisbury, MDOctober 5, 2014
Pros: working atmosphere, the people are very professional in the wholesale it group.
Cons: to many work force reductions, no job security not even for vets. if ou cannot relocate to other states when asked they let you go.
Very professional organization and customer service. But they have work reductions a few times a year. There is no job security which causes issues with moral.
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Great company and great industry culture
Business & Retail Sales Consultant (Former Employee), Portland, OROctober 4, 2014
Great place to work... culture grows fast... pay is great, however quotas can be challenging. May have to deal with angry customers from time to time, however, able to take a stress break if need be. Management is very supportive on decisions you make regarding upgrades and discounts.
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Challenging and Rewarding
Bilingual Customer Service Representative (Former Employee), Victorville, CAOctober 4, 2014
Productive and great learning paths; like-minded coworkers made learning fun and enjoyable; relaxed atmosphere made it conducive to meeting metrics
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Work...
Solutions Specialist (Current Employee), MDOctober 3, 2014
Cons: stupid people..long hours...short breaks
I daily deal with mindless lazy people who would rather come and sit in a store and complain about the wait rather than take five minutes to read instructions, or ask google.
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PC Refresh Tech
Computer Migration Tech (Former Employee), Tampa, FLOctober 3, 2014
There was a ton of work, but not enough time to do it all. A bit more thorough training would have been nice.
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Verizon Wireless
Telesales Representative (Former Employee), Orangeburg, NYOctober 3, 2014
Verizon Wireless is a great company to work for. Most of my knowledege and skills that I've learned I owe it to Verizon Wireless. I have met great people along the way but its time to do something new.
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It was ok
Sr. Creative Analyst (Former Employee), Schaumburg, ILOctober 3, 2014
Nothing special. I did not appreciate all the aspects of the job because I did not like the corporate environment.
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GIS ENGINEER
GIS Engineer (Current Employee), hyderabadOctober 3, 2014
OS SURVEY WORKING on arc map software mnc company
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Low employee morale
Customer Service Advocate (Current Employee), Charleston, SCOctober 3, 2014
this is a stressful position but leadership was more about the bottom line. It was not even about the customer and employee morale was not a priority.
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call center
Technical Support (Former Employee), Irvine,CaOctober 3, 2014
flexible and secure. gym on site and cafe lots of relaxation spots around campus.
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The day in the life of a Verizon Wireless Account Manager
Indirect Account Manager (Current Employee), San Diego, CaOctober 2, 2014
Pros: working for verizon wireless!
Cons: na
In my current role, every day is different. I communicate with customers to find out what they need and what solutions can fill those needs. As an Account Manager, customer's include national retailers, local agents, business partners, and consumers. We ensure all customer's are promoters of Verizon Wireless and our trained with the tools they need – more... to help Verizon Wireless continue to be the telecommunications leader. As an employee of Verizon Wireless, I take pride in our network and service. – less
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Verizon
Mid-Atlantic IHD Specialist (Current Employee), Silver Spring, MDOctober 2, 2014
Pros: good benefits
Cons: impossible to balance work/life with everchanging "needs of the business"
ever changing community ...................................
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TD
Network/Contractor (Former Employee), Edison NJOctober 1, 2014
Once I log in to my computer system, I browse through mails. I ascertain if the orders have been dispatched as per plan or not. If not, I follow up through mails till the task is done. The rest of the days follow the same way.”
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Fast paced work environment with lots of pot lucks
Bilingual Customer Service Representative (Former Employee), Rancho Cordova, CAOctober 1, 2014
Pros: consistent paychecks and hours
Cons: high pressure to deliver multiple highly scored customer surveys every day
Verizon changes a lot from one week to the next. What is most important to the business would be the customer feedback and required highly scored surveys.

There are phone and calling plan discounts but they could be better for the amount of pressure a typical customer service representative is expected to endure.

The best part of the work day would – more... be the other employees you get to meet and spend time with.

If you are patient enough to explain the same stuff over and over in different ways to different personality types then give it a try. You will always get all of your hours for your shift and probably a chance at some overtime. Especially during the holidays. – less
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Flexible work schedule with great benefits!
Experience Specialist (Current Employee), New York, NYOctober 1, 2014
A typical day at work for the most can be a challenge due to various clientele personalities but management helps to create a healthy work environment. My co-workers are wonderful because we provide each other with a great support system. Verizon also offers great benefits: 401k match, health insurance and life insurance. Leaves opportunity for growth – more... and is one of the top leading technology companies. – less

About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more