Find companies:
Verizon
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
5,574 reviews

Verizon Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall great job
Data Coordinator Technical Support (Former Employee), Cranberry Twp., PAOctober 21, 2014
Verizon Wireless was a great company for which to work. The job constantly changed due to the changes in technology and was very interesting. The work environment was fun. Everyone at work felt as if we were one big family. It was too bad the company decided to close our center.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer support over the phone
Accounts Rep/Technical Support (Former Employee), Charleston, WVOctober 21, 2014
Answered question from customers about their bills, sold new products to new and old customers. Performed tech support for email issues and phone issues. Solved problems with customers service.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
QA Lead
QA Team Lead (Current Employee), NJOctober 21, 2014
o Reviewed the bugs in QC and sending the status QC reports to management on daily basis along with its delivery.
o Exercised a complete production-like scenario and verified the complete system flow.
o Validated batch/data processing from upstream/downstream systems.
o Worked closely on DevOps as a part of Software Development Methodology.
o Built – more... user function, conditions and test cases to test different End to End scenarios.
o Validated the software system and integration with external surfaces.
o Performed mobile testing in the web based application to check and see if the display is as per the requirement.
o Manipulated data in different maintenance and program registration files and sent over to various middle wares to check and see if the data flow is accurate or not.
o Performed Performance testing to check and see if the application is working as per the requirement or not.
o Handled and tested multiple projects each releases as a test lead.
o Worked with different vendors and interconnected sub systems to make certain that the entire system is working properly and there is no any breakage.
o Created test plans for various projects every release as per the assignment.
o Conducted team meetings to walk through the test plans and test scripts with business and teams affected by the project.
o Responsible to oversee day-to-day activities, provide support and facilitate problem resolution for the team.
o Involved in designing and documenting Test Cases, Test Scenarios and Test Strategies based on business requirements
o Searched and extracted the test accounts from accounts repository, conditioned them in mainframe applications and validated the data flow using those test accounts.
o Used actual production like data and test environment to simulate real-time settings.
o Verified and Validated the applications against business rules and product specifications
o Responsible for preparing the weekly status reports indicating test execution progress.
o Responsible for developing scheduled jobs for running the scripts on daily basis.
o Performed various type of testing like Functional, Integration, Regression, System testing and UAT testing.
o Performed End to End testing for data validation and verification.
o Worked on Web Services.
o Assisted Business team with planning, coordinating and executing User acceptance Testing
o Performed web portal testing using different software and methods of testing.
o Performed Positive and Negative Testing for system validations.
o Performed Data Driven Tests to validate the same scenario with different test data.
o Analyze all Report Bugs for continuous process improvement and keep tracking on the SDLC critical path and Responsible for reporting bugs through the Clear quest and verified known bugs against new builds.
o Used ALM to store all testing results, metrics, implemented Test plan Document, created Test Cases, and Reporting.
o Performed the web testing of the application for browser dependency.
o Provided daily management status reports and coordinated meetings between test team and development team to review defects. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Relaxed work place
Sales Representative (Former Employee), Roanoke, VAOctober 21, 2014
I really had a chance to work closely with the customers and gained invaluable experience which has increased my sales generated. Verizon has an pretty solid management team which in turns helps the store over all improve performance. The hardest part about my job were slow days, when we barely seen any productivity.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amazing Organization
Government Enterprise Advisor (Former Employee), Huntsville, ALOctober 21, 2014
Pros: professional development
Cons: dumb policies
Work consisted of meeting the needs of our customer while establishing partnerships to support customer demand. I was developed personally and professionally and management was supportive. I had a healthy work life balance and I enjoyed my co workers. The hardest part of my job was when policies hindered me assisting a customer. The most enjoyable part – more... of the job was simply the possibilities that the organization had to order. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good company
Customer Service Advocate (Current Employee), Sacramento, CAOctober 21, 2014
the company as a whole is a good company to work for great environment
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Benefits
Solution Specialist (Current Employee), Gaylord MichiganOctober 21, 2014
Pros: matches 6 % on 401 k
Cons: horrible hours to work
Great Pay but work/life balance is hard with a family. Closing shifts last well into 8pm or later. Co-Workers are awesome but management is all about numbers. They like to micromanage which can be annoying.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No Response
Customer Care Specialist (Current Employee), Elgin, SCOctober 21, 2014
Pros: very good benefits
Cons: snooty management
Have to love customer service on the phones and be able to detract irate customers
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive Workplace
IT Systems Engineer II - Middleware Infrastructure (Current Employee), Township of Warren, NJOctober 20, 2014
Great teamwork atmosphere and proactive daily functioning
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company
Technical Support Supervisor (Former Employee), Houston, TexasOctober 20, 2014
Pros: very big on advancement, employee development
Awesome company to work for. Excellent benefits, salary and had the freedom to innovate. Thinking outside the box was celebrated.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The culture has changed
Project Manger (Former Employee), Garden CityOctober 20, 2014
Great company to work for but long term commitments are not there any more. It provides a great opportunity for network building and developing a strong background in communication.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great company
Solutions Specialist (Former Employee), Racine, WIOctober 20, 2014
Pros: pay, benefits, environment
Cons: hours
the job was great, not for a family type person being that the hours are retail, if you can sell then you can make really good money, benefits are awesome,
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Verizon Wireless
Sales Consultant (Former Employee), Fredericksburg, VAOctober 20, 2014
• Quickly learned how to use new software and tools to assist in customer service
• Monitored and documented the inventory of the store
• Handled daily transactions with customers
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Senior Sales Rep
Senior Sales Rep (Former Employee), Jacksonville, TXOctober 20, 2014
Pros: loved working with all types of new technology
Cons: no promotions after 6 years
Handled the accounts for personal and business customers.
Maintained a highly professional attitude towards the customer service.
Developed new marketing ideas for area promotions, ensured store operations were in compliance with corporate details.
Relocated to several locations, assisted in the merge of the two companies.
In charge of opening and closing – more... duties for the store location. Handled all cash and deposit info. Verified all other rep’s transactions for the day.
Recognized as a “Directors Club Winner” for outstanding leadership with the company. Received several bonuses and spiffs for over-the-top sales and customer service.
Became very fluent with all phone software (Blackberry, iOS, Android, Windows) and all new product information. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
enjoyable face to face sales
Retail sales/business sales rep (Former Employee), Rocky Hill, CTOctober 20, 2014
8-10 hour shifts depending on store sytafic and store needs.
with verizon wireless i had the best training support team around, i learned the inside and outs of the wireless industry.
the management team at verizon is always willing to help and resolve any issues and employee/customer might have.
my co-workers were one of a kind, a group i can call – more... a family.
being able to troubleshoot as well as solve customer issues was always my number one priority. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Sr. Business Intelligence (Current Employee), Ashburn, VAOctober 20, 2014
Good place to work and a lot of opportunities to learn and grow.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company to work for.
Sr. Techn-Telecom (Former Employee), Reston, VAOctober 19, 2014
Pros: no comment
Cons: no comment
I started working with this company in Jan 2011 and until June 2014.
They have great benefits and good manager, I wish I was still working with them but it's time to move on.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Encouraged
Directory Assistant /Operator Customer Service (Former Employee), Washington, DCOctober 19, 2014
Pros: work place and co workers
Cons: lunch too short
Loved my job liked helping people and always had training to help improve your work skills
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working Hard For The Money
Rep Sales Ops Retail / Customer Service (Current Employee), Fort Wayne, INOctober 19, 2014
Pros: great benefits, good income
Cons: high pressure/stress
In retail, it is tough to have a family/work balance. You virtual work open to close and every weekend. There are great benefits and if you are in sales you can make a great income. Point of Sales system is very frustrating to use. There is change daily with daily goals. Stable company.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
a learning professional place
Retail Store Manager for South Area (Former Employee), santo domingo DROctober 18, 2014
Pros: they get concern abou your learning
Cons: so competiive market
Manage operations of 25 stores in D.R south area.
• Project sales according to company objectives
• Train in sales and customer Service for all front line employees.
• Manage inventory.
• Supply and keep updated merchandise in stores.
• Make sure all employees follow Company SOP.
1998-200

About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more