Data Coordinator Technical Support (Former Employee), Cranberry Twp., PA – October 21, 2014
Verizon Wireless was a great company for which to work. The job constantly changed due to the changes in technology and was very interesting. The work environment was fun. Everyone at work felt as if we were one big family. It was too bad the company decided to close our center.
QA Team Lead (Current Employee), NJ – October 21, 2014
o Reviewed the bugs in QC and sending the status QC reports to management on daily basis along with its delivery. o Exercised a complete production-like scenario and verified the complete system flow. o Validated batch/data processing from upstream/downstream systems. o Worked closely on DevOps as a part of Software Development Methodology. o Built – more... user function, conditions and test cases to test different End to End scenarios. o Validated the software system and integration with external surfaces. o Performed mobile testing in the web based application to check and see if the display is as per the requirement. o Manipulated data in different maintenance and program registration files and sent over to various middle wares to check and see if the data flow is accurate or not. o Performed Performance testing to check and see if the application is working as per the requirement or not. o Handled and tested multiple projects each releases as a test lead. o Worked with different vendors and interconnected sub systems to make certain that the entire system is working properly and there is no any breakage. o Created test plans for various projects every release as per the assignment. o Conducted team meetings to walk through the test plans and test scripts with business and teams affected by the project. o Responsible to oversee day-to-day activities, provide support and facilitate problem resolution for the team. o Involved in designing and documenting Test Cases, Test Scenarios and Test Strategies based on business requirements o Searched and extracted the test accounts from accounts repository, conditioned them in mainframe applications and validated the data flow using those test accounts. o Used actual production like data and test environment to simulate real-time settings. o Verified and Validated the applications against business rules and product specifications o Responsible for preparing the weekly status reports indicating test execution progress. o Responsible for developing scheduled jobs for running the scripts on daily basis. o Performed various type of testing like Functional, Integration, Regression, System testing and UAT testing. o Performed End to End testing for data validation and verification. o Worked on Web Services. o Assisted Business team with planning, coordinating and executing User acceptance Testing o Performed web portal testing using different software and methods of testing. o Performed Positive and Negative Testing for system validations. o Performed Data Driven Tests to validate the same scenario with different test data. o Analyze all Report Bugs for continuous process improvement and keep tracking on the SDLC critical path and Responsible for reporting bugs through the Clear quest and verified known bugs against new builds. o Used ALM to store all testing results, metrics, implemented Test plan Document, created Test Cases, and Reporting. o Performed the web testing of the application for browser dependency. o Provided daily management status reports and coordinated meetings between test team and development team to review defects. – less
Sales Representative (Former Employee), Roanoke, VA – October 21, 2014
I really had a chance to work closely with the customers and gained invaluable experience which has increased my sales generated. Verizon has an pretty solid management team which in turns helps the store over all improve performance. The hardest part about my job were slow days, when we barely seen any productivity.
Government Enterprise Advisor (Former Employee), Huntsville, AL – October 21, 2014
Pros: professional development
Cons: dumb policies
Work consisted of meeting the needs of our customer while establishing partnerships to support customer demand. I was developed personally and professionally and management was supportive. I had a healthy work life balance and I enjoyed my co workers. The hardest part of my job was when policies hindered me assisting a customer. The most enjoyable part – more... of the job was simply the possibilities that the organization had to order. – less
Solution Specialist (Current Employee), Gaylord Michigan – October 21, 2014
Pros: matches 6 % on 401 k
Cons: horrible hours to work
Great Pay but work/life balance is hard with a family. Closing shifts last well into 8pm or later. Co-Workers are awesome but management is all about numbers. They like to micromanage which can be annoying.
Pros: loved working with all types of new technology
Cons: no promotions after 6 years
Handled the accounts for personal and business customers. Maintained a highly professional attitude towards the customer service. Developed new marketing ideas for area promotions, ensured store operations were in compliance with corporate details. Relocated to several locations, assisted in the merge of the two companies. In charge of opening and closing – more... duties for the store location. Handled all cash and deposit info. Verified all other rep’s transactions for the day. Recognized as a “Directors Club Winner” for outstanding leadership with the company. Received several bonuses and spiffs for over-the-top sales and customer service. Became very fluent with all phone software (Blackberry, iOS, Android, Windows) and all new product information. – less
Retail sales/business sales rep (Former Employee), Rocky Hill, CT – October 20, 2014
8-10 hour shifts depending on store sytafic and store needs. with verizon wireless i had the best training support team around, i learned the inside and outs of the wireless industry. the management team at verizon is always willing to help and resolve any issues and employee/customer might have. my co-workers were one of a kind, a group i can call – more... a family. being able to troubleshoot as well as solve customer issues was always my number one priority. – less
Rep Sales Ops Retail / Customer Service (Current Employee), Fort Wayne, IN – October 19, 2014
Pros: great benefits, good income
Cons: high pressure/stress
In retail, it is tough to have a family/work balance. You virtual work open to close and every weekend. There are great benefits and if you are in sales you can make a great income. Point of Sales system is very frustrating to use. There is change daily with daily goals. Stable company.
Retail Store Manager for South Area (Former Employee), santo domingo DR – October 18, 2014
Pros: they get concern abou your learning
Cons: so competiive market
Manage operations of 25 stores in D.R south area. • Project sales according to company objectives • Train in sales and customer Service for all front line employees. • Manage inventory. • Supply and keep updated merchandise in stores. • Make sure all employees follow Company SOP. 1998-200