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4,475 reviews

Verizon Employer Reviews

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C, C++, Java Programmer
Senior Software Developer (Former Employee), TampaApril 15, 2014
I have worked with Verizon for 6 Yrs.At the end it wasn't a good experience.There is no work life balance at all. Even the compensation is not good.
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Nice environment
Gov/ED Account Manager (Current Employee), Alpharetta, GAApril 15, 2014
Nice place to work great team of management and co-workers.
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ever changing
Assistant Sales Manager (Former Employee), Nashua, NHApril 15, 2014
Pros: free t-shirt
Cons: multi schedule changes, multi & ever changing targets
Multi changing in schedules, and target. A fast pace retail environment that you learn as you go along.
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Call center work.
Customer Care Representative (Former Employee), Albuquerque, NMApril 14, 2014
Pros: cafe, annual bonus, cs appreciation
Cons: policy changes and enforcement
A typical day at Verizon consisted of answering call about customers accounts and product issues or purchases. I processed payments, activated new devices, performed troubleshooting for devices and service. Provided customers with account analysis to find best plan and services to fit their needs.
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Work at Verizon
Senior Quality ASSURANCE (Former Employee), 700 hidden ridge, IRving, TXApril 14, 2014
I worked as a Manual and Automation tester and involved in multiple projects.
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This is a great company! They offer a great benefit package and has an excellent training program that helps you assist customers with excellence.
Tech Coord-Gov Operations (Former Employee), Huntsville, ALApril 14, 2014
Pros: games, lunches, test, competitions, and holiday celebrations
Cons: lack of communication at times by management
Arriving to work, you're greeted with warm smiles and high energy! Co-workers are available throughout the day to provide support, resolutions, and assistance. The technical resources are easily available to assist you with resolving customers issues. Management is just a step a way, if needed, to assist with difficult issues. This is a very exciting, – more... fast paced job that can be a lifelong career for anyone! – less
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A Company of Contradictions.
Sales Representative (Former Employee), Fargo, NDApril 13, 2014
Pros: money
Cons: too many little things to hit commission.
As a sales rep you are responsible of hitting 6 different sales matrices to raise your commission. They also claim this is they way to success, yet the people that do get promoted are the ones management like, not the ones that are performing. I saw countless co workers lose promotions to people that were performing at a lower standard but were really – more... good at kissing butt. Because those people got there by kissing butt, they in turn expect those they are now in charge of to kiss their butts. Management only cares about themselves and will gladly throw employees under the bus to make themselves look good. Most coworkers only dealt with it because the money can be good. Your entire day is spent mostly fixing phones and if you don't show that person every little thing they could buy management will scold you for 20 minutes, that's 20 minutes you are off the sales floor. – less
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Poor Management
Business Account Executive (Former Employee), Schaumburg, ILApril 13, 2014
Pros: fair salary
Cons: poor management, inconsistent or nonexistent hr intervention with employees
I worked with Verizon Wireless and rapidly moved from a Customer Service Representative in a call center to a Business Sales Associate and finally Business Account Executive. I was very happy with management style (not micro-managed) until I worked for 3 years at the corporate Verizon Wireless in Schaumburg, IL. Disorganized, poor management (micro-managed), – more... sales territory was non-existent. HR was ineffective regarding major management issues, i.e. manager consistently had issues with alcoholism on the job, unwanted personal interaction or attempt at personal interaction. Verizon Wireless, lost many excellent business account executives who left due to lack of management and HR did not respect the employees. – less
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Agricultural atomosphere
E-911 Project Mgr (Former Employee), Dallas, TXApril 13, 2014
Pros: family bus
Cons: agricultural work
On call 24-7 yr round
Family bus
Agricultural work
All positive atomosphere
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Job security and great compensation
Business Sales Representative (Former Employee), Charleston, SCApril 12, 2014
The company allows you to have great job security, while you build your professional resume. The seek to help you with education cost, health care cost as well as a good work life balance. Their 401K plan is good considering the market. If you treat their customers right and strive to learn something everyday, you will have an open career path that – more... you can taken advantage of.
Furthermore, they also encourage shawdowing and training to allowcross functional departments to work within each other and are big about hiring from within. – less
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A great place to work.
o Sales Representative (Current Employee), Beaumont, TexasApril 12, 2014
A good place to work. Great way to improve customer service and interpersonal skills. Relaxed work environment. Fast paced work area.
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Great
Sales Representative (Current Employee), Succasunna, NJApril 11, 2014
Fun energetic atmosphere. Management team is awesome. Really a what you make of it position. Can potentially to make a lot of money.
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my office was a good place to work I had the best manager and three excellent co workers we made a good team and had a smooth operation
customer service rep (Former Employee), Malden MaApril 11, 2014
Pros: free lunches lots of contests and location
Cons: verizon is all about shareholders year to year they take more and more from the workers
We open at 10a and closed 6pm Tues.-Sat. We sold Fios. My office was a good place to work. My co-workers and my boss were terrific. A typical work day consisted of helping people with billing issues helping with bill pay machine. We did new connects and disconnects. We also distributed and accepted fios equipment. We'd assist customers by phone and – more... trouble shooting orders that didn't flow through system. My boss was the best, very knowledgable,
If he didn't have an answer to a question, he would find it. He is one who well deserves his position. If not a higher position. The office consisted of four representatives and supervisor. We all got along very well and with our team working together we had a smooth operation. The hardest part was trying to troubleshoot orders and we could never get the correct numbers in house to get the help we needed. – less
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healthy environment
Senior Order Analyst (Current Employee), Richardson, TXApril 11, 2014
such a great place to gain more education for heath and fitness
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Very fast past work environment
Dispatcher (Former Employee), Towson, MDApril 11, 2014
Pros: hr lunch, salary pay, parties, bonuses
A typical days work consisted of handling roughly 360 incoming calls a day maintaining my workload as well as satisfaction of the customers and their needs and concerns.
I learned how to multi-task by maneuvering in and out the various screens and still keep customer satisfaction while handling multiple calls and issues. The hardest part of my position – more... was never going home on time but always willing to stay behind to help someone else or just get started on my workload for the up coming morning. The most enjoyable part of the day was knowing I made a difference in someone's day by helping them whether it was just making them smile or reduction on a payment owed.. – less
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Productive and a good place to start in the workforce
Customer Service Rep (Former Employee), Mobile, ALApril 11, 2014
Log into the system and be ready to take calls. Certain times of the day, there are huddles to refresh our memory, learned new things about the products. We have learning tools to learn about new products, plan, features that are getting ready the launch, therefore, we can be ready for the customers questions. Management is there when we need them. – more... The co-workers help each other when they are available. The floor support is awesome, they are they at all times when needed. The hardest part of the job is when you don't know something and how to find the information you need to better assist. This is when the managers step in to help out. If the manager can't find the answer, they will do some research and come back with an answer to provide to the customer. I enjoy talking with the customer and feeling good about myself when I can satisfy their issue. – less
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It was a great place to work
General Helper (Former Employee), Los Angeles CAApril 11, 2014
Pros: good place to work
Cons: moved out of state
I work for 23 year at Verizon printing company I work on binding machines and gather machine I work well with co-workers I learned so many things and different machine and received recognition of my work the hardest part was the company move out of state and the most of enjoyable we all way respect each other and got the job done as a team.
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Stressful working environment do to the company Owner.
Wireless Sales Consultant (Former Employee), Port richey, FloridaApril 10, 2014
It was stressful being commission only and the owner would continually tell you your job or paycheck is on the line.
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Productive company with gift enticements for top sales professionals
Customer Service (Former Employee), Cranberry, PAApril 10, 2014
Very flexible hours. I had a lot of sales experience prior to being hired there, however I did learn new products that Verizon had to offer to sell to current and new customers. Management was great! The hardest part of the job was the computer system would freeze everyday. The most enjoyable part of the job was getting to build relationships with customers – more... and employee moral! – less
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Good salary and union negotiated benefits.
Consultant (Former Employee), Harrisburg, PAApril 10, 2014
Pros: monday through friday work week with holidays off and no evening or night tours.
Cons: challenge in dealing with customers.
Structured and regimented work day-all time accounted for to the minute-limited interaction with co-workers throughout work day due to the nature of the job-supportive management.

About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more