Senior Business Analyst (Former Employee), Colorado Springs, CO – July 21, 2014
• Analyze current system and process gaps in context of new business and functional requirements. • Analyze business and functional requirements provided from the business and partner with technology resources to translate into technical requirements (RDD). • Participate in design reviews and identify potential mitigation strategies for technical risks. • – more... Develop expert knowledge on business processes, rules, and regulations. – less
Data Consultant (Former Employee), Alpharetta, GA – July 21, 2014
Pros: ability to implement ideas
Cons: support of upper management
As the Data consultant. I was responsible for creating and developing data support team, for department of 550 employees. I created, developed, and designed the data center. Which housed products for hands on training, as well as developed training curriculum for products and procedures.
Good place to work because of fellow workers despite management,
Construction Cable Splicer (Former Employee), Plano, TX – July 20, 2014
Pros: pay and benefits
Cons: management has a very anti-employee attitude
This is a good place to work, with great benefits,and compensation. The atmosphere with the fellow workers makes it a fun place to work, The biggest draw back to working at Verizon is the company's attitude toward management style. The company chooses to be very adversarial towards it's employees.
Incredibly stressful, degrading and toxic work environment
SALES CONSULTANT (Former Employee), Scranton, PA – July 19, 2014
Pros: pay and benefits
Cons: incredibly toxic and harsh work environment, excessive pressure from management, constantly threatened with harsh discipline and termination of employment.
Verizon is an incredibly toxic company who degrades and devalues their employees. They manage through intimidation, constant threat of harsh discipline and termination of employment. They require employees to act unethically and improperly with customers and I deeply regret giving them three years of my life. I would not want my worst enemy to work – more... for this company. – less
Customer Service Representative (Former Employee), Chandler, AZ – July 19, 2014
Increased and Maintained overall performance and commitments while assisting with escalations and sales support. Created customer satisfaction survey, drastically reducing potential problems. Consistently awarded leading Performer month over month for balanced performance. Ranked top 10 out of west area call center for first and second quarters
Travel, installs, repairs, projects, work remotely and daily challenges
MTS 3 Specialist (Former Employee), Taunton MA – July 18, 2014
Pros: challenging, and expect the unexpected at a montment notice.
Cons: training was hard to come by. had to learn on the fly.
I was able to work from home and have access to all our equipment and to maintain and upgrade. Was able to work with our customers remotely and fix most issues remotely unless it was required to be on site. Work all daily tickets and worked and managed all projects and calls remotely. My work was never boring as there was always a new challenge that – more... some had and worked it with our team. – less
Customer Service Facilitator (Former Employee), Rochester, MI – July 18, 2014
Pros: room for advancement and growth
Prepared all paperwork for payment and closing of account(s) Assisted customers with phone inquiries and technical support Initiated and processed new customer accounts Understood many company products to promote to customers