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5,834 reviews

Verizon Employee Reviews

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Large company with proven track record
Project Manager (Current Employee), Fort Bragg, NCDecember 13, 2014
Pros: experiences
Cons: internal communications
Verizon is a very large company with many departments, branches and area of responsibilities. You can work in certain area and never know everyone is my experience. Verizon appears to be have room for advancement and also use vendors or subcontracts as staffing agencies for qualified candidates.
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Most unorganized company I have ever worked for.
Customer Service (Current Employee), North Charleston, SCDecember 12, 2014
Pros: good benefits
Cons: poorly run company
Helping customers on the phone eight hours a day.

A lot about cell phones.

Not the best I have ever worked with. Constantly changing their mind on how they do things. No two supervisors have the same rules for the company. Come on there should be company rules not individual supervisor rules.

My co-workers are my friends and they are awesome.

No – more... one in Management knows what they are doing. No two give you the same answer. So no matter what you get in fussed at.

The most enjoyable part is the customers. – less
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Fast pace cellular sales
Sales Supervisor (Former Employee), Pasadena, MDDecember 12, 2014
Pros: fun technology based
Cons: long hours, quota based systems with very little forgiveness
Fun job. Lots of new technology. Constantly on the move. You learn how to be patient with people in this job. Forces you to listen to what the customers are looking for. However, they moved you around to various locations a lot. Retail hours are rough at times. The benefits were amazing. However, with a quota based system, job security was rough.
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Mainframe Business analyst
Business Analyst (Former Employee), Bangalore IndiaDecember 12, 2014
Great company, friendly atmosphere
Great location.
Great company, friendly atmosphere
Great location.
Great company, friendly atmosphere
Great location.
Great company, friendly atmosphere
Great location.Great company, friendly atmosphere
Great location.
Great company, friendly atmosphere
Great location.
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Great Company that supports their employees
Solutions Specialist (Current Employee), Bellevue, WADecember 12, 2014
Pros: compensation
Cons: work/life balance
I enjoy my job with Verizon. The money is great and you have a supportive management team that can guide you and give you their best practices to making great money. Essentially you get out what you out in. The benefits are great and the overtime is even better. It feels good to work for the superior in the cellular industry and be treated just the – more... same, superior. – less
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Awesome company great position
General Manager (GM) (Current Employee), Whitestown, INDecember 11, 2014
Pros: i enjoyed using the the new phones and learning about the lastest apps.
Cons: long hours at times and little controll over back end loss of money.
I enjoy educating people on new technology. Verizon is the best cellular service there is. Building a team and creating a culture of success is awesome.
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Great place to work
Sales Operations Coordinator (Current Employee), New York, NYDecember 11, 2014
Obtained and maintained knowledge of products and services offered by Verizon Wireless including pricing, plans, accessories, and all service features Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques in order to conduct in-store customer facing workshops.Maintained – more... professional and technical knowledge by attending technical workshops; reviewing professional publications; establishing professional networks at trade-shows – less
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Good compensation and benefits
Healthcare Business Account Executive (Current Employee), Chicago ILDecember 11, 2014
Pros: comp plan
Cons: stress on salespeople
Numbers driven business, learned alot about wireless industry. It really depends on your management if you are successful or not. Co-workers were good. The hardest part of this job was to stay motivated when things aren't going well
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productive and fun workplace
Customer Service Associate (Former Employee), Norfolk, VADecember 10, 2014
Pros: great break area
Cons: parking area
fun workplace with vending machines and a break area. great coworkers with great ethic. hardest part of the job was leaving. easiest part of the job was coming in everyday.
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fun place to work
Bilingual Customer Service Coordinator (Former Employee), Tampa, FLDecember 10, 2014
Phenomenal training, you will have the opportunity to work with a lot of different people. You spend all of your time on the phones assisting customers for various needs. The company takes care of the employees and truly try to make it as comfortable as possible. On the downside, it is a call center. Schedules and shifts constantly rotate and new employees – more... do not usually have the opportunity to get the best shifts. – less
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Financial Service
Senior Financial Services Representative (Former Employee), Carolina, SCDecember 10, 2014
Resolve customer problems and negotiate payments and promise to pay schedules for delinquent accounts with great customer service. Coached other teammates, new hires and also other members of the department.
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Great place to work
Corporate LNP Representative (Former Employee), Murfreesboro, TNDecember 10, 2014
Great place to work with with co-workers. Had a phenomenal company culture centered around a work hard-play hard environment. Employees are valued and there is limitless advancement possibilities.
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Great Place to work.
International Security Analyst (Current Employee), Basking RidgeDecember 10, 2014
Pros: great place to work
Great Place to work, great leadership.
Customer services skills required.
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Great Place to Work
CUSTOMER SERVICE REPRESENTATIVE (Current Employee), rochester, nyDecember 10, 2014
Great place to work, everyone is very caring and supportive.
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Good company.
Support Helpdesk (Current Employee), Richardson, TXDecember 10, 2014
Best company in the Telecommunications Industry. Great culture and benefits. Always is forward thinking and proactive, and puts employees feelings and needs at the top of their priority list. You could not hope to work for a better company. It is large but does not feel that way.
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Best company that i have ever work for last 20 years
Senior Software Engineer (Former Employee), Silver Spring, MarylandDecember 10, 2014
Pros: good company for career
Cons: some overtime will be needed depend on the project
When I start working for Verizon, it is still local phone company ( Bell Atlantic ) , I started as contractor for the CABS application system, that is the billing system for carrier for long distant company ( MCI, AT&T....) , and joined the company as employee after 2 years. I have learn a lots from this company, not only IT technical skill, but also – more... management theory. Verizon offer great opportunity and personal career development assistant for their employee, plus the benefit is great compare with other company in the same industry. – less
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Great pay and bonus
Coordinator (Former Employee), Schaumburg, ILDecember 9, 2014
Pros: great pay and bonus
Cons: work life balance for call center employees
Verizon is a great company to garner business acumen. There isn't much room for growth (especially in call centers).
For the past five years the company has undergone re-org. As a result, many tenured workers (15 years plus) have left the business, as jobs moved to southern states.

The pay is great. The company aims to become world class, so come with – more... your A game. Keep in mind--you must own your own career-- little to no help from management.

Work life balance is to be desired,specifically for call center employees. Policies and procedures need a serious redo-- far to stressful for people with families. – less
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Very relax type of environment
Fraud Analysis (Current Employee), Weldon Springs, MODecember 9, 2014
Pros: great dental care.
The co workers are great.
One thing that I learned was really paying attention to detail.
I really don't have a hardest part to my job.
The most enjoyable part about this job would the environment I have very great coworkers. dental
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goal oriented environment
customer service (Former Employee), Irvine, CADecember 9, 2014
Pros: great benefits
Cons: employee performance targets are mostly unrealistic
learned a lot about the wireless industry
had the opportunity to grow as a customer service representative and work with various internal work groups.
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Customer Service based enviornment
Assistant Store Manager (Former Employee), Fresno, CADecember 9, 2014
Assisting customers with purchases of products and devices such as cell phones, homes phones, internet, and tablets. Teaching customers different operating systems and functionality of devices. Assisting customers with any issues with devices or account.

About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more